Sluurpy > Restaurants in Auckland Central > Headquarters Viaduct

Review Headquarters Viaduct - Auckland Central

Lindara H
I've never been to this bar before so had no idea what to expect but on arrival there was good music and the setting was lovely with lots of lush greenery. The staff were attentive and welcoming, the food, delicious and Leo can be seen (can't miss the orange jacket :p ) talking to customers and even cleared my table. Wonderful experience.
Rahim Mardhani
Wow! That's the sum up word. What we really enjoyed apart from food and drinks, is the service. Highly appreciate Ben who served us and the young girl and a boy (sorry don't know the names) who made a wonderful customized mocktail for us. Definitely will have that next time. Shout out for Ben šŸ‘. What a location to enjoy all these . . .
Gilliane Jean Marie
Charming place with an opulent and luxurious atmosphere. Really loud music but staff is really patient and friendly (just miss a smile but understand that in a busy times like Friday night, there's no place for one.) Food is delicious with mostly asian fusion cuisine with a high-end finish. A pool table was set at some point during the evening, and dancefloor was fully packed with party goers. Recommend to book as it gets busy easily. Don't look funny when you are passing the security because they will not allowed wasted individuals women or men to come even with bookings!! Actually shootout to all the staff in these busy times Highly Recommend this place (for drinks or dinner)!
Chrissy ihaia
Excellent fingerboard, great staff. Well organized for the event of the Pet Refuge Charitable Trust
Phillip Egen
I have been here a few times now for drinks and dinner. Really awesome venue right in the Auckland viaduct. Great spaced dinning areas and bar/dancing area inside too. The place is really well set outand the staff there are second to none (A+++). Never any trouble and the food is amazing. It isn't cheap though. I recommend this place and will be back . Thanks team
Jiny Baek
The ceviche was really fresh and delicious, the meat was accurately grilled, the pizza was disappointing that the truffle flavor was light and the pizza that was a little burnt. But I will go again because I experienced the best steak:)
Kelly Al-Haddad
Yum, yum, yum and great location to boot. We went for an early dinner (with a child) but still busy at this time of year and it was a sunny day. We had a table on the porch and it was lovely - music was loud music and views of the water. Menu had a great selection of food and we will be back to try the pizza. Staff were really good but perhaps a little busy at times.
Robert Havey
Great restaurant overlooking the water. Can be busy when the cruise ship comes in. The lamb chops where excellent and also the chicken sandwich was outstanding. Burger was good but they can only cook medium to well-done. Full size shuffle board in The bar area. Outdoor patio weather permitting. Price is on the high end but overall a great experience.
Natasha Setefano
Defs coming back! Had a wonderful night and the food was just šŸ¤¤! Donā€™t get me started on the desserts it was DELICIOUS! Went to celebrate one of our sisters birthday and we were shocked when they turned the lights off and played Happy Birthday in the background! Thanks for making it an amazing night for our girl! šŸ¤šŸ¤
Bruce Wayne
Great food and excellent service - had a nice view from one of the tables in the covered deck area and just really enjoyed the vibe here. We had Oysters and breads to start with beef eyefillet and a pizza for mains. All were yummm as was the beer!
Geoff Trimpol
Genius menu with killer wood fired pizzas. Great choice of NZ wines. Service is friendly and casual. Wonderful beach club vibe and night club music for pre-millennials. Reasonable prices, and fabulous food! 30% off to aircrew and first responders. Happy hour until 20:30 or sunset. Lots of veg options, vegan on request. Probably my favourite casual restaurant. Try East for great fancy Asian fusion.
Celia Chan
Very vibrant and lively even on a weeknight! The service was superb, we felt very looked after eventhough the place was packed. The food was beautiful especially the lamb,,, wished i ordered one just for myself.
John Loau
A great social venue located in the heart of the Auckland Viaduct. With ships docked within reach, the City Sails is on full display at HeadQuarters Viaduct. Whether you are grabbing a drink, have a snack from the bar menu or dropping in for a lunch or dinner, you will have many mouth watering choices. The staff are welcoming and quick, and if you're new and not sure what to try, ask for a recommendation from them. Great music buzzing in the background with the gentle ocean breeze and flowing atmosphere of conversation, you'll loose track of time. When you decide to stop in, let them know John Loau has sent you and have a cracking time!
Arlene Barraca
1st time to spend friday late night at this place with my daughter in law, son and his friends. Was a good and satisfying night, food and drinks are of good taste. Staff knows has to control the crowd, there's an appropriate place for every age. Will definitely be back here.
Glen Raven
Great spot overlooking the viaduct. Fantastic food that was enjoyed by all. Well catered for our kids too. Our staff member who looked after us on Saturday was just amazing. What a lovely young lady, I had to leave a tip to stay thanks. 5 stars!
Ximena A
Went there on a Friday night and I thought it was gonna be super busy but it was alright. Had a really time there with my friends.
CARO CONSUMES
The food is not good for the price and you can easily walk down the street to a better meal. The steak was tough and the dessert was strangely presented and boring to eat.<br/>
BobMali
I was looking forward to visiting HQ for a while as I have never been there. Went for Dinner with a couple of friends. Loved the Decor. Music too loud in restuarant area, could not hear one another. Food was good. I got a warm shaken Margarita. Waiteress walked past our table about 4 times before I had to ask her to clear the empty plates and then she had an attitude about it and took about 10mins to serve my next drink. Bar area had nice and lively vibe. Bartenders in Bar area were good.
Jasmine Naddi
Lipstick on my glassšŸ¤¢
Cody D
Owner is homophobic and is willing to verbally abuse anyone.
Theresa
<br/>33 minutes ago<br/><br/>I am extremely offended by your comments about the virus spreading at "gay dungeon bars" in South Korea. I can't believe a business would even try to justify why they said that and say it was taken out of context. Very unfunny and dumb. Don't give this place your money.
Shapeofyou
https://www.newstalkzb.co.nz/on-air/heather-du-plessis-allan-drive/audio/leo-molloy-headquarters-to-go-ahead-with-private-level-2-party/<br/><br/>This owner is selfish and a complete disgrace.<br/>Should be shut down.<br/>Discriminatory and no clue or idea of health and safety of kiwis.
Karl Madsen
Overpriced, average food. Found the owner to be overtly offensive
Dean Johnson
Discrimanatory management, went in with a couple of mates and staff were incredibly dismissive with any problems we had. And upon leaving the man I believed to be the manager said mockingly "bye sis!". Homophobic and disgusting I would not advise anyone to dine here.
Brendon Coleman
Owners is discriminative, didnā€™t treat my gay friends with respect.
Bella Qian
A fun and loud place to start off your night. Their food is also great, loved their pizza and fries. However, they are not vegetarian or vegan friendly. Also gets quite crowded on Fridays and Saturdays.
Samantha Donovan
Food portions are too small, staff are rude and does not cater to vegan/vegetarians. If you have any dietary restrictions there is no point going here. Do not recommend, there are many other lovely places to dine in Auckland that are better than this place.
Max Pakniat
Terrible food and the services is even worse. Don't waste your money here. The owner is extremely rude and homophobic. Avoid this place at all cost.
Jessia
Rude management, limited menu compared to whatā€™s on offer at other restaurants and sad attitude towards customers who donā€™t eat meat. Itā€™s 2020, turning away customers because theyā€™re vegan is just stupid. I couldnā€™t eat here anyway, I read they serve food with human hair in it.
David Thompson
Always a good vibe here service is pretty good great pizza good cocktails I keep coming back so must be good
Nikki B
I went there first time with friends. The ambience is great with large comfortable seating. Everything we ordered was prepared perfectly and fresh. No complaints with the cocktails šŸ¹. We will definitely go back!
Olive Malloch
5 diners- Food was either- cold, dry, overcooked or no flavour... In all 5 dishes. The menu is rude, dissing Vegans and Greta Thunberg (who if you don't know is fighting for global warming action) - There's nothing to laugh or take the mickey out of there. Saying the 'Vegan Options' are to "taxi, train, bus or e-scooter" ?! What was even the point of saying this? You have got to be a pretty stale, uneducated sheep to go there after seeing this review. Also security is sooo rude, looking us up and down (a family) Waiters are pretty crappy to ( I don't think they want to be there either )
Alyshamackenzie93
Today was the first and last time Iā€™ll be giving this place my money. Where do I even start .. firstly the wagu beef burger comes out and underneath the bun was a big spiral pube- like hair. <br/>Then the market fish arrived to the table. On the menu it said the market fish came with a salad and broth. There was no broth. Not bothered by this I continued to eat my meal. While I was mid conversation and half way through my meal a waitress arrives at the table unannounced, leans over me and starts pouring the broth. Would you not ask if I would like my last few mouthfuls of fish drenched in broth ? or apologize for forgetting it ?? ā€œexcuse meā€ at the very least would have been nice. <br/><br/>The service here is appalling! <br/>all of our meals were just slapped on the table with an ā€œ i donā€™t want to be hereā€ attitude. <br/><br/>Also although Iā€™m not a vegan itā€™s 2020 guys why do we need to discriminate someoneā€™s food choices ? telling vegans to take a hike ainā€™t funny. reading this on the menu didnā€™t sit right and I wish I followed my initial vibe I got from this place and went to Saint Alice instead. 12/10 would not recommend.
Ax Ax
Cool vibe, fabulous food, family friendly and the staff are amazing
Patricia Cripps
Never come to this restaurant they're horribly rude to vegans. just because I don't want to eat in a list doesn't mean that you get to treat me like s*** if I come into your establishment paradigm there to give you money, not for you to bully me.
Trevor.terrace
So having a joke on your menu about how vegans should take a hike is discrimination and border-line harassment. Itā€™s 2020 and you are supposedly in the hospitality industry. Grow up.
Holly Roberts
The menu tells you to leave if you want to eat any vegan options.
Ngai.bethany
The drinks were okay, but the bartender was not so good. They would annoyed just by little/small questions e.g what drinks were good/what are the $5 drinks? Also no smile or thank you at all. Just for that I probably will not come again.
Denis
The staff are simply not friendly at all. I understand that i went on a Saturday which could be busy. But staff was shouting at customers and when they finished making our drinks they didnā€™t even notify the drinks were ours even after a few minutes. Overall the place need to check their staff to see if their bringing people in or sending them away with their disgusting attitude.
Sharon Ngai
My friend and I working in the health industry, there is a 30% off drinks for us if we show ID. We only had a picture of it, and they didnā€™t accept it which was fine. However the treatment and attitude that came along with our drink was absolutely unacceptable. One female and male (black shirt). They made our drinks half assed and didnā€™t put the proper ingredients ( other people got limes but we didnā€™t). The male bartender gave us sassy replies when we jokingly said no one brings their work ID on weekends. All in all, I donā€™t think anyone should be treated this way.
Emma
Itā€™s pretty messed up that you kick out drunk girls when you should sit them down and offer them water. But the food is good and bar service is good, but I donā€™t appreciate how you separated our friend and kicked her out for no reason
Erin - Gold Code For 20% Off : CATH6386
Went here for friday afternoon drink with friend. Nice place with nice crowded, too bad doesnt have chance to try their foods. Will come again next time
Shar Ellis
Nov 2019.<br/>Late night drinking and dancing. <br/>Strange that one bar serves me a burbon & lemonade and a tap heinekin for $23 and another serves me that plus 2 gin & tonic and 1 burbon and coke for $52... How does that even make sense ? <br/>I feel sorry for the bar staff, saw quite a few tap and go's the got declined and there was no way they could really do anything about it.<br/>To the waitstaff guy who acknowledged that they can do table service and did so, you earned your tip mate ! Well done.<br/>Your DJ was absolutely shocking !!! Do they know even vaguley know how to mix ? And why was it on autoplay - no seriously - you played the exact same set back to back. One song the crowd was loving it next minute they hated it - it was because of the DJ !!
Jade
Have been here a few times for dinner, quality food, really good. Have also been during the day for a few wines and some nibbles, again really good. Love the music and the energy of this place. A little on the expensive side but completely worth it.
LEE Lauren
Amazing food, great staff. I would definitely come back
Taylor Pascoe
If you're looking for a place that takes the piss out of potential customers because they are just asking if this place caters to their dietary requirements then you've come to the right place otherwise turn away...
Natalia Ivanovic
Horrible service, especially the owner. Couldn't care less about the customers needs and dietary requirements. Very disappointed, would not recommend to anyone.
Eric Li
Last Saturday we ordered some drinks from the bar and the bartender was extremely rude, she yelled at us after finish our drink, I have no idea why you guys hire such unprofessional and uneducated person in your restaurant, anyway was a very bad experience for us, drink wise it was very mediocre and we didnā€™t really finish our drink and just left. Very unlikely to come back again.
Coopina McFadden
Absolutely loved this place awesome atmosphere!! Great vegan options too match also, Thanks team!!
Peter Naber
Terrible service, rather make stupid jokes and swear at customers who have dietary requirements rather than cater to them and make them feel welcome. Absolutely pathetic. Owner could also use some people skills.
Jemima Leeh
Staff are extremely rude and unwilling to help. Feel like they didn't even want to be there to help me. Used to like this place for its atmosphere but my recent encounters have been terrible lately and I think it's best for me just to skip this place from now on.
B R
Horrible owner.
Vicki S
I saw a rude reply from one of their staff to someoneā€™s Facebook message asking about their food and how they cater to dietary requirements. Absolutely despicable and have lost all respect for this business.
Georgia Riley-Wood
Absolutely appalling customer service, they like to abuse people just for asking a question. No respect for their customers. Don't waste your time or money.
Luce Bradley
If all your looking for is good food then sure, but if rude, disrespectful, judgemental, and unaccommodating staff and management bother you - then maybe go somewhere else! The owner treats people like garbage according to his personal preferences (eg. vegetarians and vegans are belittled and humiliated, if you have tattoos at all you're criticised for being like a gang member and are asked to cover-up, and any complaints are handled condescendingly and with an extreme lack of care or want to help.) Will never return. SAVE YOUR TIME AND MONEY!
Yue Zhang
Horrible HORRIBLE service from this lady at the bar, super rude, got yelled at when we were about to take a seat, she yelled oi! She also overcharged us for something we obviously didnā€™t order, we were 2 people and she insisted we order 3 drinks. Such a shame the placed is ruined by this poor customer service, please hire more educated staff!!!
Charlotte
Happy hour is great here, $5 wines till the sun goes down. The wine isnā€™t good but itā€™s cheap. Great for summer day drinks
Shivam Nangia
Lovely place, has been there for a Sunday brunch! The outside sitting was really beautiful with the view of the bay! The food was just perfect! Grabbing a beer on a Sunday with mates or family, itā€™s the perfect place!<br/><br/><br/>Food- 4.5 on 5<br/>Ambience- 4 on 5<br/>Pricing - 4 on 5
Annie Low
The ambience was really cool!!! I feel like Iā€™m in a different country! Staffs were very attentive and service was fast. Love their mojito :)
Smriti Gaur
Went there for family lunch. Amazing view and very friendly and polite service.<br/>Food was very yumm and good quantity, there are also few games for fun..<br/>I would definitely recommend this place.
Sagar Acharya
Amazing dining experience! If anyone gives a review below 4 - they are definitely expecting a royal service.<br/><br/>Waiting staff were really polite and attentive, our glasses were never empty to that level of attention. Considering the fact we (group of 5) went there on a Friday night which was completely full. Thanks to the staff!<br/><br/>We ordered Jungle Chicken, half rack St Louis - style glazed pork and a classic margherita pizza. Pork was cooked to perfection, to cook a chicken that juicy and at the same time filled right amount of spices - I feel its a skill, just writing about it makes me hungry!<br/><br/>We followed it Creme Brule and Sticky Date Pudding, trust me we did lick off the entire plates clean!<br/><br/>Must try and ambience is amazing as the location is around the harbour with cold breezy night outside and warm comfortable seatings and lighting inside. Just elevates your mood as you enter. šŸ™Œ<br/><br/>Good Food, Good Location, Good Ambience, Easy on Pocket and Good Music!<br/><br/>
Chan Can Eat
Iā€™ve gotta 5 star this place! Whatā€™s wrong with you other reviewers?!?!<br/>Obviously not trying the food. This place is sooooo underrated. The food is frikkin epic, my favourite dish in Auckland is the cheese on toast - at a bloody brilliant $12.<br/>And their pre sunset drinks specials are beyond generous.<br/>The food prices, the TASTE, and the atmosphere are like non-other<br/>You need to try! Trust me - donā€™t listen to the grizzlers!
Dumba
Great place to go for an afternoon chill. Outside there is heaps of sitting space and people watching. Bar staff are quite fast. Awesome way to spend a summer afternoon.
Jedediah J
Ayoo this place was mad lit. Came here with my work mates and man this place was popping on a Thursday night. Great music and good seating available too. Will definitely come here again. We ordered pizza and some chips. Both were avg but the vibes were great!
Mashed_Potato
An Auckland hotspot! While the place is always buzzing, there is always service and timely food delivery. The prices were a but above what I'd expect BUT once you see the portion size and the quality of the food, you'll see you get what you paid for.<br/>$100 for 2 of us with drinks and a main each was a $100 well spent and would do again.<br/>Also, there's the added benefit of a great music, games and an outdoor seating area.<br/>A Viaduct must see.
Sunny Skies
<br/>It was our first time visiting to this place last night for dinner. Food was served timely, staffs were not friendly, and the bathroom was a disaster... I have been to 42 countries around the world and have visited Auckland 5x, never have I seen a joke towards the US president which was derogatory. I am an independent person ( not democrat or republican ) and I donā€™t appreciate other countryā€™s restaurant opinion publicly humiliating the US president on their wall! You would not find any restaurants in the US making derogatory jokes to the Prime Minister of NZ in our bathrooms. Nor can u find it anywhere in the world. <br/><br/>I understand politics donā€™t have to agree to everybody but keep it to yourself. Donā€™t post it on your restaurantā€™s wall and make disrespectful jokes. Respect other peopleā€™s opinion specially the person who represents their COUNTRY. And moreover if you donā€™t live in that country, you are ignorant of what that person has done good to the country. This restaurant shows ignorance and lack of tolerance to others.<br/><br/>I would never recommend this restaurant to my family or friends. I will never be back to this restaurant.
Mandoo King
The mood šŸŒšŸŒšŸŒšŸŒšŸŒ<br/>You can enjoy your sunshine. They have a lot of chair in front of their frontyard and see the harbor.<br/>The price šŸŒšŸŒšŸŒšŸŒœ<br/>Not too much.<br/>The music šŸŒšŸŒšŸŒœ<br/>They have big screen and play the music all the time but the music is little bit old<br/><br/>If you wanna enjoy your travel around harbor and sunshine, this place worth that.
Charis Yang
Lovely food and good view, perfect for those who enjoy a bit of noise and music. We ordered lamb, salmon, whole fish and market fish are all delicious. Great services and recommended.
Tee
Been here for lunch & drinks on a few different occasions. Love the atmosphere it is always pumping, old school music on a Sunday. Also love the sunset drink specials šŸ™ŒšŸ¾šŸ¾
Marggie Pascua
I love the ambience and the lounges outside near the water. Definitely a great spot for summer. I got the Lychee Aperol Spritz which are two of my favourite things combined together and I love that!
Laisa N Julessa
Nice ambience had live music which was nice but it did get packed so luckily we had pre booked our table. We had platters to share and the food was lovely. Would recommend for a group of friends out.
Lizzie
So packed here on a Friday after work - the $25 bottle of sav is the go to. The fries and pizza are delish - just wish they had more umbrellas outside so there is more shade from the sun!
Little Foodie
We ordered the cheese on toast and the kingfish sashimi as an entree. The cheese on toast doesn't actually come out as cheese on toast its toast with cheese on the side but it was nice. I've had better kingfish sashimi elsewhere but non the less it was still decent. We also ordered "The HQ flame finished meat board" for 2pax. It was absolutely amazing. However if you're a large couple you would probably need a side dish like we ordered to really tie you over. We ordered the beer battered fries and they were delightful. The only down side is the music is abit loud for dining. Has more of a drinking atmosphere than eating.
Bex Ellis
Iā€™ve ventured into HQ a few times now and the food always leaves me smiling. Not large portions but elegant comfort food that warms the soul. The evenings are a bit noisy for my aging ears but the lunch environment is perfect for a catch up with a friend or loved one. The staff are friendly and although the service can be a little slow all is forgiven because itā€™s all so very good. Iā€™ll be going back again.
BelaIna
Itā€™s crowded all the time which can be good for a drink. You have to shout if you have meetings in this place. Music is to loud all the hours. Service is slowwwwww and food is over rated. But it has one of the most interesting design concepts which I like.
SM
Disgusting customer service by the bartender.<br/>We were having read through the menu and he decided to take it away since he was wiping the table.<br/>Ordered Chomp pale ale but received a monteith pale ale. He tried to argue that its a pale ale. Well they have their differences. After this he decided to charge us 3 dollars extra. Not sure if a person with an attitude and customer service skills like this should continue to work in this industry. Was a regular customer here but not anymore. Thank you for making our night on sunday 21st 2018.
Sarahappleton10844
Food is much better than expected. Really good. We had the Whitebait fritters and ugly tomatoes to start followed by meat board for two. All very good. The one downside is the loudness of the music from the bar. Makes it difficult to have a conversation.
Angela Park
The service was amazing, and the people there were so friendly and kind! The food was great and the view was beautiful. I would definitely go back!
Rakesh Sethi
Awesome place, can get a bit loud but the staff is really helpful in accommodating you. Very nice ambience and decor. The staff does makes an effort to make you comfortable which is quite good. One of the best medium rare steaks in town, not an iota of doubt over there. Spicy lamp cutlets were awesome too and we ordered one cheesy pizza that was too difficult to resist. We finished off with a board of cheese and accomplishments that were not a disappointment at all. And please donā€™t forget they have a freaking good collection of beer and whiskies. Would love to visit again and again, cheers
Haihong Wang
Good atmosphere, nice staff n delicious food. But the level of lamb n hanger steak quite lower than medium rare which be written on the menu. Really enjoy last night with my boyfriend. Thank you.ā¤ļøā¤ļø
Daniel
One of the best steaks Iā€™ve ever eaten. The meat platter for two will give you a great taste of the best of their meaty goodness. In fact, one person could enjoy it all on their own. <br/>The whole experience at HQ is one to come back for again and again. <br/>Probably the most eclectic decor Iā€™ve seen at a restaurant in a while, and it works so well.
LoveFoodWithApassionšŸ„—šŸø (Ngata)
Love the beef taste at this place the way they make them has that long lingering after taste but a very nice one. The waiters are friendly they like to joke round. Service is not to bad too. My biggest love for this place is the atmosphere music is the best right in the viaduct next to the water. What more can I ask for.
Holly Bailey
Food and service would be a 3, but I bumped it up one just for the spectacular dƩcor. Really cool place to take instagram pictures of. Food was ok, don't come for the pizza but come for the truffle mash. that was some good stuff. Definitley book however as it is really busy.
Nom Monster
My partner and I had a great time at HeadQuarters. Our server was quick to seat us and checked in on us to make sure we were enjoying our meals. Iā€™m really taken aback by the reviews regarding service as the gentleman we had was lovely (we were there last Sat afternoon for lunch).<br/><br/>We got the Te Matukau oysters, Meat & 3 Veg and Wakanui Scotch Fillet. Oysters were a nice start, maybe just a little on the dear side though. Meat & 3 Veg was good but the Wakanui Scotch Fillet won me over. It came out perfectly cooked at medium rare and the sides gave the steak an extra oomph. Would definitely have it again!<br/><br/>If I rated the restaurant on food itself, Iā€™d give it a 4 but with the service and experience a 4.5 is definitely well deserved.
M.V
After having some drinks at a bar nearby we decided to come here and have some food. When we arrived we waited 5 minutes at the front and no one came so I went and asked a waiter if someone was able to serve us as we wanted a table and he replied with attitude ā€œwe are busy as you can seeā€. And walked off. Awesome customer service skills. We continued to wait and not long after we were seen too and told to wait at the bar while they made a table for us (which was fine with us). As soon as we got to the bar we were approached by the owner who just came up out of the blue and asked if one person we were with was a gang member because if he was he wasnā€™t allowed to be here. Like are you serious? I didnā€™t see any sign anywhere saying ā€œno gang members allowedā€. He was a bit of a ass and kept staring at us but what ever. Anyways we sat down ordered our food and ate. All was well until we got up to leave and noticed the staff members notifying each other that we were done and leaving (as if we were about to leave without paying). Itā€™s 2018. You gotta do better guys. You canā€™t judge people on how they look, dress or because they ride a bike. You also really need to work on your staff members customer service skills. Thanks for your awesome service and discrimination. Will not be returning here.<br/><br/>P.S your food is also very over priced for the tiny portion I got but that was the least of my worries.
Reon Nicol
Average food at 5 star prices so cannot recommend. Not sure who the old comedian dwarf was but probably should fire him before he loses more customers. My friends and I won't be back
Scotsman
Terrible experience, slow service and below par food. To top it all off, google the owner who has a colourful history - no wonder the place is running into the ground!
Stellatwigley
Was thoroughly disappointed in the experience, food was cold, slow service and the staff were very inattentive and rude. Would not recommend!
Monique Seil
Staff are rude and unhelpful. A colleague booked a table for my leaving drinks, we arrive, the table has people on it. Fair but there should be reserve signs with a time for anyone who knows how to run a bar. The manager or whoever she was was rude and told 15 of us to crowd around the end. We eventually left. Itā€™s a shame such a beautifully done bar in such a great spot is ran by such shit staff.
Saif Nouri
Excellent place for Dinner, amazing atmosphere, excellent food, friendly staff. <br/>I had the skotch fillet (medium) and it was amazing. Other people on the table had Salmon, scallops, pizza and lamb rack and they all had positive feedback about the food. Music a little too loud to have a conversation around the dinner table but we managed ok, overall good place.
Michael
Great setting but the food is poor , by pass the pizza as very limp and bread like , fries with parmersan cheese <br/>and truffle something are not enjoyable to eat , but the staff are friendly and good.A good place to relax and have a beer.
Zoe
This place needs to be shut down. Waiter had the audacity to rudely tell me about the nz drinking laws, implying I didn't know anything. I told him he was wrong and ordered him to grab the manager who obviously had more important stuff to do waiter comes back and decides to tell me he's new to nz and doesn't know them. Useless piece of shit. we gave up and left. Service is beyond awful, absolutely disgustingly rude staff and after reading other people's reviews I'm lost for words as to why it still exists.
Donna L. Corbel
MaƮtre D handled our group of nine SO BADLY... today, marring what should have been a fab whanau outing. He should NOT be n hospital, we had a lovely bday celebration elsewhere, thank you ...
Katrina Walsh
Visited on Auckland Anniversary afternoon for a drink after dragon boat races at the viaduct. After ordering drinks and sitting down we were told by a waiter that we were in a part of the restaurant/bar that was meant to be for people who were ordering food. There were no signs telling us where we were allowed to sit and where we weren't, and some of us had ordered food as well (we were sitting outside in the "public space that is licensed. Enjoy!" as advertised on their blackboard). Other people at tables around us appeared not to be eating, so I'm not sure why we were discriminated against. The general atmosphere was not very welcoming, which is what I would expect of any hospitality venue, especially a new one that is trying to make an impression. In particular, the waiter in our area seemed like he didn't want to be there.The food might look appetising, but I won't be rushing back to a place that does not make its customers, no matter how much or little they're spending, feel welcome. It would pay management and staff to remember "no customers, no job"!
Jamie Davis-Kristensen
Do not go here, staff are absolutely rude!!! Overpriced food and Drinks. <br/><br/>Sign stated it was a public space enjoy it but we were told that it was part if the restaurant. <br/><br/>Staff seem unhappy to work on the viaduct! <br/><br/>Staff knocked over child and refused to apologise and swore under their breath. Tried to complain to management however we were told that it was our own fault. Disappointed
Austin
We popped in for a quick bite to eat on our way home.<br/><br/>The setting is rather quirky with a sports bar on one side and a restaurant on the other.<br/><br/>We ordered the Spanish Sausage Pizza with chilli, a glass of Moet (which was on a pre sunset special for $15 a glass) a tap beer and a mocktail. Our daughter ordered the truffle mash potatoes.<br/><br/>The service was friendly and efficient but the language of one of the staff members was pretty bad. To be fair I donā€™t think he took into account that he was in a public space.<br/><br/>All in all pretty average and I donā€™t think we will be back.
Brizzle
Ok, changing my rating from 5 to 1.<br/><br/>5th visit, worst experience ever this time. Had the owner come up to us and challenge why we sent two $48 wagyu hanger steaks back. Come on, see the photos Iā€™m uploading. I was in Japan 6 months ago and spent a small fortune on Wagyu.<br/><br/>Steak was tiny, vegetables were under done and were non existent on a menu they advertise as ā€œmeat and 3 vegeā€.<br/><br/>Very very very disappointing.<br/><br/>Going over to Oyster and Chop for a real steak.<br/><br/>BTW, I entertain some of NZs most prominent people, I met you 4 months ago with 2 NZ celebrities, was treated with disrespect this time.<br/><br/>I was with one of New Zealandā€™s leading doctors tonight. Wanting a low key but quality evening in the viaduct.<br/><br/>My original rating below......<br/><br/>Boom! $60 bottles of MoĆ«t?! Need I say anymore?!? Food is great, staff are great, jimmy Juice is great! Have been here many times to indulge in a bottle or two of MoĆ«t over looking the boats in the viaduct. Awesome!!
Michelle Forte
The food was good but some of the staff members were very unfriendly and looked like they were sucking on lemons for the entire service. This put a real dim light on the enjoyment factor.
Julia.winterbottom
Visited Friday it was very breezy so asked wait staff if we could pull down shutters. Another person (appeared to be customer) kept shortcutting through the window opening the shutters. When I politely asked him to close after he used it he rudely replied I own this place!! Inferring he can do what he likes.!!! I was taken aback by his arrogance and when I suggested he only owned the place due to paying customers like myself patronising he yelled at wait staff (in front of other customers) to move those women now!! I suggested that our seats had better be the same standard or I wouldn't be paying for our lunch and was not moved. <br/><br/>Looking at other reviews and media Leo (owner) seems to act inappropriately on a regular basis.<br/><br/>Disappointing as I have visited many times with large groups and found the general staff excellent. A convenient located venue with a great vibe I will however not be rushing back or recommending this venue after this encounter.
Kelly
Awesome vibe and restaurant decor! The chorizo sausage wood fired pizza I ordered was absolutely delicious. Good value wood fired pizza right on the viaduct. The fries were incredible too with the grana padano and truffle oil. Some of my friends meal portions were varied (ie. the duck was very small compared to the rotisserie chicken, yet they were basically the same price). Would come here again for more pizza and chips.
Frank Dowling
I went into Headquarters on Friday with a work colleague for lunch. It was reasonably busy and the staff were friendly and attentive. We got a drink and went through the menu and both decided on pizza. My colleague decided on a margarita and there were 2 sausage types, chorizo sausage, mozzarella and Spinach or pork sausage, broccoli and chilli. I asked the waitress if I could swap the chorizo sausage for pork sausage and she said no, I asked why this could not be done and she said chef only works off the menu ā€œno exceptionsā€. I then asked to speak to the floor manager and he said the chef will not do it, I asked were they pre-made (maybe that was why) and he said no. I said I am the customer and all Iā€™m asking is a few pieces of sausage to be changed, could he please go ask the chef and guess what NO WAY. I told him the chef was arrogant and does not care about the customer and he agreed. My colleague was astounded at this as we are both in the service industry and if we ran our business like this we would not have one! I had the chorizo pizza and it was good and when paying I told the waiter the chef is arrogant and I was going to post about this on social media, he said I agree and do it!! I work nearby and have been in here for beers lotsā€¦ā€¦..well not anymore and I will ensure people I know donā€™t go either.
Sonam Naidoo
Good view, good service, amazing food! Ordered the steak and it was cooked perfectly. Quick service to even thou we went at lunch and they were busy we didn't have to wait as long
Gabi
The John Dory was really delicious. Nice vibe and great service. Balinese interiors creates a lovely tropical atmosphere and the copper bar is beautiful. Recommend!
Cristian Baldassarre
I love the place, can't say anything about the food because we have coffee, beer and chips but still the atmosphere of the place was really awesome
Crackerjacker
Came here for lunch with my family, we booked a table of around 10 people and tried to make sure we got one of the comfy table seats outside. We talked to them three times about this and even came in the day before to confirm. Firstly they tried to put us on two seperate tables and then placed inside which wasnā€™t ideal for what we wanted but itā€™s alright. The pizzas we tried were really nice including the two vege ones the salami one which was quite spicy and also the salmon. Cocktails were decent, I had the espresso martini, which was nice, but I can make better myself and also the daiquiri which was really nice. They tried to have good service but wasnā€™t exceptional, it just seemed liked they forgot about us half the time as it took over 40 minutes to get my daiquiri cocktail. The decor and atmosphere was beautiful. Would like to come back for the comfy couch seats if there was better service.
Brock Fidow
Rude owner, useless uninterested staff and average overpriced food. Overall a pretty disappointing experience, would not recommend especially with so many other great options in the viaduct.
Fountainabbey04
Over priced, mediocre food with stingy portions. Pretty disappointing. The surroundings are nice enough. Service was slow and a bit disinterested, but polite. Wouldn't go back. There are much higher quality places in the viaduct who serve far superior food for the same price.
Pamela Hutchinson
Dropped in to HQ for a drink first time. Pleasantly greeted by staff. Restaurant was full. Atmosphere was bustling nice vibe a real mixture of people here. <br/>Seating in the casual bar area quite funky and good seating options. Service at the bar could be a bit friendlier. Will go again see what the food is like..
ź¹€ģƒ›ė³„
There is nothing special about food and service.<br/> Bad service and terrible experiences. <br/>They were never say sorry. <br/>The worst experience in my life.<br/>
Harry William
Amazing new place, beautiful food and drinks. Helpful staff, couldn't fault at all.<br/>The location is incredible too, looking out to the viaduct - definitely a must-go-to.
Scott Adams
They have an massive screen in the bar area but played cartoons when I was in there on Friday night, even when the live band was playing. I went and complained to management at about 10pm when it was clear they were leaving it on the carton channel and asked them to flick it over to the Reds Brumbies game and the manager said they have no other channels. I said I knew they had sky sport because they screened America's cup the week before and he threatened to kick me out!! I said "no sweat, I'll go back to my seat for some more Looney Tunes"<br/>Really odd won't be going there to watch sport.
Bizzo
Group of us had lunch and a few wines the day we won the America's Cup. We ordered a selection of pizza, flat breads and fries. Salmon pizza was pretty good, best of the lot, Ā pork pizza was not available and not many chickens were harmed in the making of the chicken pizza. Flat bread was bland and shoe string fries were noting special. Fantastic location around large table ideal for our group. Service OK but we had to ask for water and they just didn't appear to be very organised. Probably would not go back.
Koliyogesh9345
Awsum place to hangout!!!! Good staff..., ambiance šŸ˜ location..... like everything...... worth a spend to chill out..... must for everyone
Anna K
This place has really good food and a prime location. The atmosphere is great and the staff are super friendly and helpful. It took over an hour to get our food but it was quite busy. Maybe next time it would be better if we were told about the wait beforehand
Frank
What? Open three weeks already, hottest place in the Viaduct and no reviews?? Where are you all my fellow unqualified amateur diners...? Ā Taking prime position in the Viaduct this new popup bar restaurant, reusing the name HeadQuarters from Beaumont St fame, is the new jewel in the crown of the many Viaduct eateries. Featuring a rustic but compelling interior, with bar area, dining area and watching sports area, HQ hits the spot in many ways. The giant sports screen was put to good use with music videos playing our favourites, and the food and service were top notch.... It is more fine dining than the atmosphere lets on, but we had an awesome time so will be back!
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