Review Cafe Botannix - Hamilton

Celia is an amazing host, I had a wonderful time there.

Very good coffee. Cinnamon/apple swirl delicious. Nice atmosphere, pleasant setting within the Palmers Garden centre. Easy to find location. Good parking. Wheelchair accessible.

Mum and I called in for lunch, and what a great choice. Friendly service, yummy food with good choices, a calming, peaceful atmosphere, and plenty of parking. Will definitely call again. Bonus is the lovely gift shop with some super birthday and xmas ideas and the plant shop. 5 stars overall

Always a lovely place to have lunch then wander around the garxen centre and shop. I had toasted sandwhich - good price and nice but the cheese was 1 or 2 slices of orange processed cheese - this is something I wouldn't buy and eat myself so was disappointed - I know prices are high - the meal wasn't too expensive but I would like proper cheese

Loved visiting this cute little cafe, had a great outdoor vibe👌🏽 Lovely ladies at the counter, great coffee and I had the waffles with bacon! So so so good!😍🤤 Sorry my pictures are screenshots of my video I took!

Very good food. Service was fast. We will be back to try more from the menu

Lovely cafe in the gardens, really nice food and drinks - especially the chips and muffins are so yum. Love taking my friends there!

Yummy food, clean premises, friendly service.

Lovely place, great atmosphere. Slightly expensive for small meals but they were tasty.

We had a very tasty lunch it was the chicken and avocado salad. Although it took a while to be brought out, it was well worth the wait. Absolutely delicious.

Excellent coffee but over-priced food.

Exceptional, EVERY time! Went for brunch the coffee is flawless the customer service is ALWAYS excellent! We had two sips of our coffee and the food came out! Was beautifully presented, fresh, hot and just delicious! Just the perfect spot to grab a coffee and breakfast lunch or brunch!

Went to Cafe Botannix for a quick lunch, and it was really busy, there was a long line of people waiting to be served.  After waiting in line for a while, one of the waitresses came and asked if she could take our order to speed the service up, so we told her what we wanted, she gave us a number and said we could pay afterwards.  The food was good, the coffee could have been hotter though.  But when we came to pay at the counter at the end of our meal, there was another long queue waiting to purchase food.  We were told we had to line up at the end of the queue again to pay - that seemed crazy!  There should be two tills if this is the system they are using.  It was very frustrating and therefore the service was not very good.  The waitresses don't seem to interact very well with customers either.

Visited for the first time. Tried veg Thai curry with Ice Coffee. Loved it. The only thing i don't like was the wait staff not interacting with the customers. There were two wait staff present at that time and no of the wait staff greet us with smile.Full marks on food but very bad service. need to improve the wait staff service

Pretty average cafe. Food didn't stand out. Like the location and the peaceful atmosphere though! Not in a rush to go back but don't have anything against the place in particular :)

Went for a late afternoon coffee with a friend. The cabinet food and cakes looked great. There was a good variety not the normal run of cakes and slices. We shared a piece of ginger, caramel and macadamia slice very yummy. The coffee was OK would of liked it hotter as I ordered it extra hot but well made.<br/>Nice surrounding, outdoor in the garden centre with the fire to keep it cosy.

My friend and I came here on a grab one voucher spending $15 for one voucher and in return having $30 to spend..I bought 2<br/><br/>Our hot chocolates were nice only thing is they weren't hot enough<br/><br/>I got the big breakfast pretty much the works and it was the best breakfast I've had from any cafe/restaurant<br/>Everything cooked perfectly and tasted absolutely beautiful!! 5stars for just my meal.<br/><br/>My friend got the salmon and she enjoyed it thoroughly..we wanted to reverse time just to do eat again lol sadly that's a bit unrealistic!<br/><br/>The service we received was delightful and felt looked after not hurried no one was rude to us everything you'd want when dining out.<br/><br/>We also ordered the crepes this let my friend down as the mascarpone tasted off to her but to me it tasted alright. Different taste buds I suppose. We told our waiter and he talked to the chefs and came back saying it wasn't off or anything like that.<br/><br/>We would never have had come here if we didn't have the grab one vouchers as it is not in our price range maybe for a special occasion though. My breakfast meal cost $20 and hers $18, the crepes $17, plus our hot chocolates $4.40 each..(I just paid the difference as this is over $60).<br/><br/>Purely based on the breakfast (not including crepes) would have scored 5 but other factors to consider affected my scoring just as cost hot chocolates, my friends opinion etc.<br/><br/>

Rototuna needed a good cafe and you started off well filling that need. Went in for a coffee this morning and it was absolute rubbish. It was extremely bitter. Your coffee is your point of difference. You have got good gear, there is no excuse for bad coffee. Maybe time for some barista training.

The service for my visit was totally not acceptable. Cafe manager was rude and tried to hurry up me when i tried to finish my order. More than that there were a lot complains during this visit. Have emailed to the company regards to the feedback but never respond. Guess they put customer's money in their pocket as priority rather than proving better hospitality experience for people. Would NOT go back again even there is a voucher and would NOT recommend anyone to their. You guys should tell your cafe manager whats call customer service!

Good food and amazing coffee.. definitely great place to visit.. good improvisation since my last visit to this place.. i would recommend give it go.. <br/>

Sorry guys not sure what has happened here recently but the food is now terrible.  Sadly I won't be in a hurry to return after this is the 2nd time in a few weeks that the food hasn't been nice at all.  Today's  falafel from the cabinet wasn't warm at all and very under cooked and the flavor was weird two mouthfuls was enough and sorry salad dressing (did ask for mint dressing) doesn't work with falafel.  The tabouleh was also terrible and I'm pretty sure its not suppose to be heated.  With my coffee (which was nice) I was looking forward to the coconut rum ball mmmmm no flavor. Thank you to the waitress that told management who did come to the party and refund my meal.  With more places due to open I hope that you survive.

We will definitely return again. Good atmosphere. And family friendly as we have a young boy. High chair was reasonably clean. I ordered their pasta salad and it was good. My husband ordered from the menu (I can't remember exactly what) - it was good too. If we have to pick, the only thing would be the serving size seems to be quite small but to be fair we were quite hungry today, so could be that too. In saying that we would still go back again.

very disappointed during my recent visit to the cafe, I asked for a brioche to be very slightly heated, it came out too hot to eat and tough from being in the microwave too long. The coffee was "dusty" and didnt taste fresh.<br/>Surely a guide for the staff regarding heating of cabinet food could be place near the micowave.<br/>A visit to a cafe is no longer a cheap option so customers should be looked after well to ensure a good experience.