Review Papparich - Auckland Central

Desmond Chan

Food was yummy and authentic. Always a great atmosphere for diners with a resemblance of Malaysia. However we've picked a really busy time for our visit and the mains weren't served at the same time where the second main was served about 10 mins after the first main arrived. Also the char kuay teow wasn't spicy as requested. All in all good food and we will be back again :-)

Vincent Wong

Our favorite Malaysian eatery! Food serving was large and authentic! Best curry noodle with heaps of fried fish fillet.

Don Thompson

Lovely service. Ordering is a breeze with a push button to call the wait staff. Huge menu. Great prices and good size servings. Staff are very efficient. Tastes for all palates. On Level 2 in the "old planet Hollywood building" . Each meal below was well received.

Jae Park

Good quality food and good servings. The way they take orders is a little odd but not an issue. Gets pretty full on weekends being in such a central location. Had no issues with any service or food, was all pretty tasty.

barcodexyz

The laksa is okay, the soup didn't have much flavor except coconut and wasn't as spicy as expected which allowed all the other flavors to be heard. The roti was good by itself and had some unusual sauces with it which was okay. The Hainan chicken on rice was excellent. Had a good aromatic flavor and was pleasant

Benedict Uy

We stopped by for dinner and they only had the express menu, which had very limited vegetarian options. You order by writing down the menu items on the order slip and then hand it to the server once you're ready. There is a button on each table to call the servers when you need them. I ended up going with the roti canai. The roti was really nicely cooked and the sambal that came with it was quite tasty, along with the dhal. We also had the kaya toast and mantou for dessert and they were both quite tasty. I really enjoy their kaya since it has such a nice pandan flavour to it.

Mansoor Shahzad

Nice place to experience some good Malaysian food, but service was quite awful as there were only three waiters for almost 30 tables but they compensate it by providing us free ice cream for coming on Valentines Day ❤️

Gerard Cox

Food came out super fast and was of good quality. Food portions are good and it's great value for money. Tried the N11 Dry Curried Egg Noodles and had a PD02 Mango Mania. Both fast great and met my expectations. They also have an interesting ordering system, you write the numbers of the dish you want on an ordering slip proved at the table. And when ready, you press the button on the table to bring over the waiter. No communication with the waiters are necessary. Interesting system, which speeds things up nicely.

Zarko Grncarevski

Well managed and clean restaurant. The food is fast and well prepared. The dishes are big enough even for big guys. The only think I don't like there is no knifes in the boxes with cutlery so I had to call the waitress and ask for some. Prices are more than suitable for this kind of restaurants.

Taylar W

Papparich in Aotea Square us the perfect stop by for a quick bite to eat of delicious spicy Malaysian cuisine. The staff is very nice and engaging and the service is prompt and efficient. I adore the chicken curry with roti canai and their fresh juices however everything is fantastic, I’m never disappointed. Highly recommended!

Julien in the world (Julien Calabro)

This restaurant is good, especially if you want to avoid the junk food ! I enjoyed my dinner here. They have a different special deal for dinner everynight for about $18 including a drink. The only thing is about the staff... They need to learn how to smile... Also, nothing arrive at the same time so it's not convenient if we want to be polite and wait for our friends plate before starting to eat...

Suan Yeo

Authentic Malaysian cuisine, they do a pretty good Laksa and Char Kway Teow. This outlet is no different. Plenty of seats, average service, and clean environment. I was told to get my own water and extra sambal cost $2. I'd come back because of the food, not for everything else.

PP CC

Nice Malaysian restaurant now with branches in Sylvia Park as well. Traditional Malaysian cuisine offers different variety of foods to choose from. Luch special in the CBD branch which is quite nicely priced. Also comes with a free drink when you order this. Not as busy as it used to be but none the less, good place to go to if you feel like some Asian food.

Eric Chou奧克蘭寶哥

I'm grateful to seeing the restaurant is still providing services even during Covid-19 They maintained the quality of services and the good foods on our table Aucklanders should always support those who still dedicate in the jobs

Farhat Jeh

My favourite place for Malaysian food. If you are in Auckland, you need to visit this restaurant. Don't forget to try their tea.

Foodreview Eat

Since my friend recommended their Chicken rice is the best in Auckland. I would say 7/10. Rice is good, but not the taste as in Singapore or Malaysia. Homemade chillies sauce is excellent 10/10! Chilli is one of the major element that made nice chicken rice. Nice bean spout on the side! Chicken is okay, not as smooth and juicy as I expected. Very pricy $18 for the dish.

Ming Lee

I have been to this one and the one in Sylvia. Atmosphere is bright and clean which might be reflected in the higher pricing of the meals. Good portion sizes. Stand out is always the crispy chicken skin but the nasi lemak with chicken curry has been consistently good.

Jenelyn Zamora Balmes

Went here for my birthday. I really liked the steamed chicken, it was very nice and good portion as well.😊

Minh Thu

The Curry Laksa is very good, definitely recommend if coming here to dine. The rice dishes can be a little high in price but it taste good, with great seasoned chicken. Would come back again

FoodiesTable

I got the good old classic 𝑺𝒕𝒆𝒂𝒎𝒆𝒅 𝑪𝒉𝒊𝒄𝒌𝒆𝒏 𝒘𝒊𝒕𝒉 𝑹𝒊𝒄𝒆 which never disappoint😊, it is such a good choice for something not super oily and not too salty, light but flavorful. My friend got 𝑷𝒂𝒑𝒑𝒂 𝑪𝒉𝒂𝒓 𝑲𝒐𝒂𝒚 𝑻𝒆𝒐𝒘 which is a party 💃of taste in your mouth. Some hot 𝑯𝒐𝒏𝒆𝒚 𝑳𝒆𝒎𝒐𝒏 𝑻𝒆𝒂☕ is so perfect for this cold weather.⠀ ⠀

John Albert Caimol Morales

Good serving, nice tasting food 🙂

Manz

Rating 3.5 Fairly standard franchise of the Papparich chain, the good thing about this is that you know you can always find your favourite dish there. Mine is the fish head noodle soup. Pretty consistent with ones I had in the Australian outlets. Plenty of fried fish pieces, and the fishes were well fried, not soggy nor tough meat. Very satisfying.

Amindha Fernando

Dined here countless times and honestly it is consistent. If you want a good laksa, come to papparich. If you want a solid rendang, come to paparich. Are there better places for each dish? Yes, but you just can't beat consistent flavour and service and so for that, kudos.

Daniel Joshua

PappaRich in Sylvia park was definitely better in taste than the one in the city!

XED 🐘

I apologise for writing a very late review for this amazing restaurant. I have already been here more than 20 times and this shows how much I really love Paparich’s Menu. The food is flavoursome and good value for money 💰! The service is quick and the staff are efficient. My go to order is of course their exquisite Seafood Laksa.

Mash Foodie

The food is not as tasty as the Sylvia Park resturant

Fj Dong

A big thank to Zomato first of all for offering me the opportunity to try on some amazing upcoming dishes from Paparich which are the cereal butter prawns, egg yolk prawns and the spinach soup. Both prawn dishes were done really well with super crunchy eatable shells(said we can eat the head part too and that’s actually the best part of the dish) and luscious meats inside. Definitely keen to see those items on their menu on my next visit. The soup was simple and flavourful, and one key thing is that they only lightly blanched the spinach so it kept all the goodness of the vege and it didn’t taste too mushy as the overcooked ones usually do. There were few other dishes came along on the table and all are very tantalising and perfectly cooked. Except of the lime soda that I ordered tasted a bit more like a lychee soda and less limeish than I expected, this was definitely a very pleasant dining experience to me and I would love to come back again.

Vincent Wong

Our favorite place for Malaysian food. Big servings of noodle and rice. Curry laksa with fish fillets was delicious and of best value in my opinion.

Renie

I absolutely love the food at Papparich! The portions are great compared to the price and the taste is amazing. The outside seating area has little privacy as it is located in the civic with a lot of foot traffic but inside seating is good. Will return!

Riddhi

Been to Papparich a few times now, and the restaurant is always busy but still manages to serve the meals relatively quickly. Portion sizes are very large and filling for the price and there’s a wide range of dishes to please anyone. Have tried the roti with chicken curry, nasi lemak with chicken curry and sambal prawns, and the starchy chicken noodles which have all been amazing and very flavoursome. Love the roti especially as it’s very flaky and filling. Service is polite, not overly involved which is fine as I don’t really expect it when I’m at a mall. Only annoying thing is you can’t split bills, but not a major annoyance.

Yvannah Graham

I had a rather enjoyable evening at PappaRich. The wait staff were great in moving us to a quieter corner of the restaurant to accommodate my son with autism. Food was served quickly and it was all so delicious. The drinks were absolutely yummy. The roti with condensed milk and sugar was a highlight. I'll be going home and trying to figure out how to make my own version now lol

Jamez Hill III

Came here for lunch. Ordered the rendang with prawn and rice. I also ordered the three curries with naan. The curries with naan were stodgy. It was lukewarm and I was worried this was simply a reheat. One of the curries was so bad that it started turning back into a paste, hardening and old. The rendang came out and was also lukewarm. The prawns were also cold in places. I worried for the safety of the food and asked if they could cook another batch. I was told by staff that the food is held in a warmer type of container and they can’t make a fresh batch. They asked if I would like it microwaved. This was a clear indication for how they manage their orders. The staff behaved like I was in the wrong and seemed apathetic to my concerns. This was one of the worst dining experiences I have had and I would recommend that people go to the Sylvia Park restaurant for a better experience.

Jaws The Tastler

Just little overpriced for the portion without Gold member price.

Pig Cat

The best menu book in Auckland, isn't? I am always crazy about their Curry Laksa, how can fried eggplants soaking in the soup be so delicious? Masi Lemak with curry chicken is also one of my favorite. A little bit pricier than the other Malaysian restaurants but surely worth a try. Next time will try the MamaRich as well. 😆

Ina Guo

Yummy! Delicious food and nice environment. And very warm and friendly service. Thank to the cute waitress, gave us lot of useful advice. really enjoy the meal. Good!

Alan

Wat tan hor is my best love dish and I always order it when I come. The wet eggs and Fried rice noodles are perfect combination. I've also tried several other dishes through mealpal, and they're all very delicious! Almost all of their dishes are recommended, except for curry, which is not very acceptable to me personally. Roti kaya and chicken wings are two of the best slides in the shop. If it's around 12pm or 6pm, it's a little crowded, which is what most restaurants are, but the service is still pretty good. Strong recommend and I think Papparich is the best restaurant in Auckland CBD.

Lisa

Generally Paparich is one of those easy go to places, where you know what to expect and there's several restaurants located sporadically around Auckland for convenience. However, this CBD branch needs to relook at their employee training - particularly with resolving issues that they created. The waitress wearing a blue shirt and working yesterday midday rolled her eyes at us when I had gently reminded her that the food she was trying to place on our table was incorrect. By this point I had waited close to an hour for my char kuey teow, with my friend's dish taking only 10-15 minutes to come out post ordering. I then rang the bell to ask where my food was with no verbal acknowledgement and within 5 minutes the same waitress comes out carrying what looks to be steaming microwave heated char kuey teow on my table. This in conjunction with no apology, no acknowledgement yet again and an prompt departure. I suspect that this (my order) was left lying around in the kitchen as this waitress had mixed up our order with the table opposite us, and then realised this was my dish when I rang. To criticise the food, obviously noticeably microwaved as both the noodles and the plate were steaming hot and resulted in a bland taste with breakable noodles. My friend's special chicken on rice was also bland as well, however the chicken soup that came with it was flavourful. Overall this experience has put me off this branch completely, and I will not likely be coming back here again. I'm unsure what is going on, or if there somehow was a change of management, but it appears that other people recently have been having similar experiences as me - just check out the google reviews. My recommendation, go to the Sylvia Park branch instead.

Kathleen

📍: PappaRich Love coming to this place to eat. Easy place to come and have yummy food. The Curry Laksa could’ve been more creamier and could have more curry flavour but there was a variety of seafood and a good portion of noodles. Overall an easy place to have dinner or lunch.

LilianMonaghan

Food was very average and not authentic Malaysian taste. Everything just tasted very plain and service was quite slow. Laksa should be creamy but here’s very watery. Not gonna come here again...

Christie Cheng

We started with Roti Canai to share, which is a classic Malaysian breakfast with a bit of Indian influence. The roti is a stretchy and flat bread that is made to order. It was flaky and crisp on the outside, and soft and a little chewy on the inside. The roti was served with a mild curry, sambal (a spicy sauce), and Dhal (a mild lentil based sauce). My dad and I loved the sambal sauce, it was pretty spicy (which we both like) and full of flavour from the chillies, shrimp paste, and various other spices and herbs. We ended up saving some of the sambal sauce to have with our mains! My mum who cannot handle spicy food did really enjoy the curry sauce and Dhal, and it was quite fun to try the different sauces with the roti. The famous national dish of Malaysia, Nasi Lemak. It is steamed coconut rice served with curry chicken, prawns, dried anchovies, roasted peanuts, sambal sauce, cucumber, and a hard boiled egg. It is a showcase of different flavours and textures on one plate, from the delicate coconut rice to the salty crunch of anchovies, the tender bits of chicken and flavorful prawns. It was delicious. I particularly loved the chicken curry, it was rich, aromatic, and paired with the coconut rice fantastically. I ordered Hainanese chicken, it was served warm in a housemade soy sauce. It was probably the most tender chicken I have had (and mum agreed!), and tasted great with the sauce. Last dish we had was the red chicken and eggplant biryani, a fusion of Indian and Malaysian cuisines. Biryani is an Indian spiced rice dish prepared with basmati rice, and many spices and herbs. It was served with sambal eggplant, red chicken, and a pappadom (the thin and crispy cracker). I quite liked the fragrance from the rice. However, since the meat and eggplant were already rich and flavorful on their own, I found it a little too salty and ‘rich’ having both rice and the meat together. Apart from that, I did enjoy the dish.

The Scarfoodie

Tried their toasted halnan sandwich with butter and kaya-very crisp bread with a fluffy centre that melted in the mouth. The filling was not stingy but it wasn’t a generous amount either but was enough to provide that very known taste of coconut kaya. Definitely a nice snack but wasn’t wowed. 3.5/5 I do also love what they offer on their menu as it’s not something that I gravitate towards, wouldn’t mind further exploring their food!

Alma Eats

Good easy option if you're wanting a quick and filling feed. They used to be a bit cheaper however but portions still big. Pictured is Wat Tan Hor. Check out my insta @ohmyfoodiegoodie to follow more of my tried eats!

EA.

Food is good but service was bad. Order arrived incomplete and when you pay and tell them, it was as if nothing happened and still ask you to pay for the undelivered food. Will come back for the food but I hope they pay more attention to their customer service.

Way2Food 🍔🍟🍕🍖🍰 (25% Of ZomatoGold, Code : WAY29380)

Went there for lunch yesterday and we were seated immediately. Love the menu system. Ordered 3 mains from the menu and they all were lovely. Staff were polite ✅ The roti canai portion size could have been a bit bigger. Prices are a bit steep but the food is good. Sambal is a little to sweet, could do with a bit of chilli... doesn't really taste like authentic sambal but still nice. The chicken was cooked well so full marks there. The fried rice from here is a must have. Probably the top 3 fried rice places for me to go to in Auckland. The spring rolls were not available on order ❌ Staff : ⭐⭐⭐⭐ Food : ⭐⭐⭐⭐ Price : ⭐⭐⭐ Ambience : ⭐⭐⭐⭐

Rex Chen

One of our favorite place to eat with kids in the CBD, right inside IMax, convenient location with a lot of things to do , good service , tasty and authentic Malaysian dishes. Recommend to all diners.

Watt

I think if you're going for super spicy food and curry you might have a better experience. Friend ordered curry which was ok, nothing special. Curry portion size was small. However for me, I ordered a ~$20 beef rendang and the veges served to me were clearly boiled from a packet of frozen, carrots peas and corn. The beef tasted ok - not more than ur average dish, but for the price I'd have expected fresh veges at the least, and something more filling than frozen carrots, peas and corn. Overall, food is average for the price, expected more. Would not be back, not sure why ppl rave about this place, a bit over-rated imo. Food 2/5 Service 3.5/5 Ambience 3/5

Angelica Starina

Food is beautifully Malaysian! A lot of Malaysian food shops don’t spend much time perfecting their menus but you can tell PappaRich does!! Every single time i come here the food engulfs me into this world of flavour. It’s beautiful. Its very Malaysian with its mixed cultural dishes while beautifying the street foods of Malaysia :) The system of how to use the service is great with the buttons on the table for table service, only 1/5 stars off though because waiting staff can be hostile at times and the prices are a bit hefty compared to other City Metro restaurants? Not rude staff just not friendly either :D Lovely food but the prices aren’t cheap. I would recommend this for a night out with family when you have the budget!

Anish Ketty

One of the best Malaysian restaurant in town. Nice staff, tidy place, good ambience, good quantity of food served. There are few branches in auckland. I would rate this better than the other branches.

곰정안

4/5 Taste 4.5/5 Display 3.5/5 Quantity 4.5/5 Customer Service Lit Malaysian Restaurant in Imax. Decent food, great atmosphere, best of all great customer service. They made a self ordering system where you don’t even need to say a word to the waitor. Just write what you want and ring the bell! Laksa are the best here i rekon

Austranglish

Now we know how Pappa got rich; by turning $2 worth of ingredients into a disappointing $17.50 bowl of laksa. When my meal arrived, delivered promptly and pleasantly, I did not object to the absence of plump prawns and mussels depicted in the photograph adjacent to the description of what I ordered - it’s chicken laksa, right? So where is the chicken? Apart from 2 slices of chicken skin floating on the top, actual chicken was present in only homeopathic quantities that defied any claim that the dish could be fairly described as ‘chicken laksa’. Maybe a gifted crime-scene investigator could find more evidence of chicken DNA but it was beyond me. To be fair, the portion was generous and delicious, but the omission of the named ingredient was either mean-spirited and inhospitable, or just a cynical ripoff. I won’t be back. There are cheaper places to buy a bowl of noodles.

Asianfoodie

I always have a great time here. Ordering is simple, you just write the menu numbers down on a paper and food is served relatively quickly. Would recommend the laksa!

The. GIANT. Eater

I think this place is kinda average. The taste is not really good compared to other Malaysian restaurants in town, especially the laksa. I think because of the location, the price is a bit higher than other places. Only been here once. My friend told me they had 1+1 on food Zomato Gold before but they just don't do it anymore for now. Otherwise I might give it another go for trying other dishes and then give a more thoroughly review :)

Gaurav Devgan

Good food, polite staff. Food is Nothing exceptional but Will come back for daytime work lunches. Portions good for lunch not so suited otherwisefor me

Grace

Papa rich is a lovely, Malaysian restaurant but it didn’t blow my socks off. I didn’t expect it to though, since the prices are cheap and affordable. I ordered the Nasi Lemak and it was just about average for me, 6.5/10. 😚 Portions are good, seating space is always clean and comfortable. Would come back to try their kaya buns and roti!😩

Ruvinika Jayasundera

Love this place! However, 99% of the time what I eat is R08 - Biriyani, sambal prawn and eggplant, fried chicken. Gosh this is super tasty and I cant get enough of it. Hubby tries different stuff everytime, some he liked some he didnt as much. We mostly buy take out on our way home after watching a movie in Event because the restaurant get super busy.

💓 K

This is a great lunch time spot or dinner on the go! Been here a couple of times, service is great, food arrives quickly, but their food taste just average. I’m more a fan of their drinks, I love Ribena Melon, get that every time.

Sonia Patel

Always love dining here . We had the roti canai ans curry laksa and both were great ! If you are really hungry don’t order the roti as it takes a long time to be prepared

Allan Chan

Usually my favourite place to eat but very disappointed now. My second time I got cold food here, where the first time I got noodles that were cold and off. This time they forgot my boiled egg and napkins, and then I found out the beef rendang was very cold. I was put off by the food and asked for a refund, however the manager said they couldn't offer a refund so I had to take a replacement meal. Overall highly dissapointed with my experience at paparich recently.

Margarita Ramos

Went there when it was quiet so the service was quite fast which I liked cause we were trying to catch a movie but wanted to eat dinner first. Had the shrimp and egg noodle dish. It was yum. But I was really sad that they only gave me 3 PCS OF SHRIMP! I expected more cause I thought it was a shrimp dish. Anyway, the iced tea that they recommended did go well with the dish.

Wilson Shum

Tried this place out a few weeks ago. Given that my previous experience of Paparich from their Sylvia Park branch, I had high hopes for this one as well. Anyway, I ordered the hainanese chicken rice. It came pretty quickly, which was good. However this was almost as good as it gets. Because the chicken was very tough, dry and a bit lack of flavour. I've had this dish many times from many Malaysian restaurants, but frankly it did not meet my expectations at all. It really should be soft and flavourful which when you put it in your mouth to chew, it should just "melt" in your mouth, then you have a scoop of oil rice and a bit of sambal sauce for the perfect bite. Sadly this did not happen to me this time. I hope this was just a one time thing, everyone makes mistakes so hopefully if I visit next time it will be good again. It is really ashame that such an iconic dish of a Malaysian cuisine did not go as well as expected.

Brandon Huang

I’ve always preferred Uncle Man’s because they’re the best Malaysian food in Auckland, but PappaRich isn’t half bad with Zomato Gold 1+1! We paid $12 each for a GIGANTIC bowl of fish curry, and god it was good. Super rich, super savoury, perfectly cooked fish fillet and fish head with awesome fried eggplant in a creamy, umptuious laksa-style soup. Would definitely come back again if I want to be SUPER full and SUPER satisfied for a VERY good price.

Sarah

Good food, great service, huge portions. Go here for your quick last minute dinner plan when you feel like having malaysian. Service is friendly, helpful and quick. Three of us went in to order and all left with left overs to take home with us. Super filling. 👍🏼

Charis Yang

Good environment, slightly expensive for its food. We do come occasionally for a lunch or dinner. Plating looks great, we always like to order those lovely drinks.

Erika

Good food! Long queue but the service is great. No other issues. Big servings too. Good when waiting for the movies to start. Great ambience too.

Use Code “NICH0726” For 20% Zomato Gold Discount

Came here with a group of friends using the Zomato Gold 1+1 offer. I ordered the laksa which had a good amount of flavour and was a lot more filling than I had expected.

Jenny Yeoh

Been there few times but this is time using the Zomato Gold and also it's the last the time too :( sad that they have withdrawn from Zomato Gold. Foods was great.

Qilong Huang

The food is good, but some dishes are out of stock. The waiter is polite. Ordered a Laska, was ok; while the coconut rice is more delicious.

Dev Samra

What a good place to have amazing Malaysian food. The food is really one of kind. A simple place with a menu full of options to choose from. MUST TRY - STEM MANTAOU WITH KAYA ROTI CANAI WITH CURRY CHICKEN SAMBAL IS REALLY YUM. Paparich being a restaurant and a food chain I believe that they should attain and serve guest more professionally. Rest everything all good.

Food2belly

I haven't been to Papparich since first year of uni, partically when they first opened. I guess I never went back cause of the price. They are on zomatogold so decided to check it out. • Roti canai with vegetarian curry mutton 9/10 The roti is the best I have ever had, its fluffy and softer than the rolls on my belly and crispy on the outside. It just teared apart so easily. The sauces were spicy and sweet, just the way I like it. The mutton was great too but slightly a bit too dense and chewy. But I will definitely come back as long as it's on zomatogold. 😅

G1k

Ordered a chicken laksa dish and mee noodle dish which turns out to be mee goreng. Cheap prices and reasonable portions. The laksa was a bit too buttery so I couldn't finish but lucky we were sharing the two dishes. Mee goreng is nice and almost has some sort of refreshing taste (may be the tomato). The place is busy and seems to be under staffed but service is ok considering how busy it gets. The tables inside can get a bit stuffy so we prefer sitting in the semi outside area.

Simone Yeoh

The only thing that I don’t like about here is that I always have difficult time choosing from the menu because everything looks so tempting!! As a Malaysian, this is my favorite Malaysian restaurant in NZ. Comfortable ambience, consistent quality, variety of choices that you won’t get elsewhere. Hainan chicken is amazing, every dishes taste like how it should be, real authentic! The price is on the higher side compare to other Malaysian restaurant but its definitely worth it!

Felicia

Went there last night and had the most amazing nasi lemak wrap. We also ordered two biryanis and two drinks and everything was tasty. My hot teh tarik turned up lukewarm but they changed it without too much fuss. Overall, a pretty tasty experience. Did you know you can get your car park validated after 6pm? Will be coming back because of the food.

Yessika Aditya

The service was really good. The staff so attentive and the food also coming fast. I ordered nasi lemak, briyani rice and also ice kacang. Not that authentic, but good taste and good portion.

LLK

Went there for lunch with our Zomato gold,we ordered Char koay teow,nasi lemak and a white coffee. Service was friendly, food was great as usual, the only downside was the coffee which taste like very diluted instant coffee. Everything else was good.

SM

Staff/service: 4/5 Venue: 4/5 Price/portion: 4/5 I ordered the fish head curry noodles. The fish amount in the noodles was good. The tofu was not that soft and fluffy. Curry soup flavour was alright, maybe a little bit on the creamy side. We order a side of chicken wings, the chicken wings was on the dry side. Join Zomato Gold and get 1+1 on food or 2+2 on drinks. Also get a 20% OFF using my referral code SUMA8564P

Ming_Angela Y

There are many places that offer Malaysian Cuisine. Many will argue this place or that place is truly authentic. PappaRich offers their own faithful and tasty take on the Malaysian cuisine, and consistently have lovely service and great food. The environment is pleasant to be in, and the portions are generous. A bit pricier than your average casual dining place Zomato Gold) (Zomato Gold helped encourage us to check this place out)

Dr.L

I have ordered the papa chicken rice and papa special nasi lemak with curry chicken. I will recommend the papa chicken rice because the steam chicken is really juicy and delicious. Unfortunately, when i paid the bill use the Alipay, the cashier said i can't use the Alipay if I use the Zomato Gold. I asked him why you didn't told me before i have already finished paid.

Tanibee

Ambience 8/10 Food 7/10, don't know but cucumber tasted as if it was still from yesterday. Service 8/10, my table isn't clean but waiting time is 10 minutes (about 10 customers that time)

Naveen Adari

Decided to give this place a try with the zomato gold offer and boy was it worth it. Had the Curry Koay Teow and it was awesome. Perfect taste and awesome service. The ambience was great and just fell in love with the way of ordering the food. Would definitely go back again to try the other exotic dishes on the menu.

KurWin

Good food but we had a Disappointing experience with zomato gold app. Tried to use it but as it was after 9pm the app locked us out from unlocking the visit. The restaurant said there was nothing they could do as their hours were "closed" despite a restuarant full of people still eating!! Zomato gold customer services just gave generic scripted answers. Very embarassing and awkward as I had convinced 2 other people to sign up to 1 year membership and one of them was with me when we couldnt use it! Luckily I had my entertainment book voucher and still got 1 meal for free. Perhaps best to stick to entertainment book? This feature needs to be fixed! Shame as the food was good, despite being on the pricier end of malaysian food. Wait staff taking orders were also were not the most pleasant.

Ven

Lots of yummy Malaysian food to choose from! The roti is such a great bite to eat for a quick lunch. Highly recommend the curry laksa, has a good spicy punch and lots of ingredients! The flavour of most meals are very authentic. Awesome place for a hearty Malaysian meal 😊.

Meat Meat

Issues when I went to pay using the Zomato gold app, it was stated the shop was closed and we couldn’t activate the code. Restaurant was still open and there are people eating. Paparich said they need the code so nothing they could do to help. Zomato help desk was no help, replying in broken English.. not a great start to Zomato Gold. Very disappointed.

Eeeeeeat -> Use P6223 For Twenty% Off Gold Membership

Great malay/chinese reataurant. Portions are large and food comes out pretty fast. They’ve got a huge menu to cater everyone & great malay drinks. Food comes out pretty fast. They’ve got fast great friendly service here, unlike the sylvia park branch. We’ve been here numerous times. All the dishes we’ve tried are tasty, and we’ve tried almost all! so you cant go wrong really Hainan chicken rice - malay/singaporean staple Laksa - rich & creamy Char kwey tiao - charred & smokey Wat dan hor, curry dry/soup noodles...

Liz

We’ve been going to PappaRich for years now and is one of our favourite eateries in the CBD. My favourites are the Char kway teow, Hainanese chicken rice and the dry kway teow with the steamed chicken. [Food: 4.5/5] [Service: 5/5] [Price: 3/5]

Selina

Both dishes we had the chicken curry noodle and the chicken curry and prawns rice tasted delicious. Kids friendly environment, quick food arrival time, close to car park, make dining easy on rainy days. Appreciate Zomato Gold experience. We will return again to try out other dishes.

Lynn Le

You will always know what to expect here: ✨ Fast food ✨Friendly service ✨Good pricing ✨Generous portions Papa rich never disappoint when you're ensure what to have for dinner.

Mike Young

Suggestion is let customer know which dish is not included in the gold membership, it is a disappointment that they let you know when you checkout. The food and service is ok.

Neverstopeating (20% Off Zomato Gold Code: NEVE9390)

One of my fav place for malaysia food. So many choices from snack to light bite and mains. Their roti pratha is made to order so you can see people flipping it in the kitchen. Price is nt too cheap but with zomato gold 1+1 on food i’ll definitely come more frequent. We love to order milk tea from Paparich too and it tastes quite authentic.

Coffee Macarons

Ordered 2 dishes which were absolutely delicious. The service was great. The staff were honest about their food. (They forgot to put a type of topping on my curry noodles so they served it to me during my meal) I was so thankful because this tasted much better with the added topping provided. Thank you Papparich :)

Tonez

Wifey and I went to PappaRich tonight in the city. We’ve been to the Sylvia Park one, but never this one. Service was excellent, seated real quick, friendly staff, and got our meals real fast too. Would definitely come here again.

David Kravitz (Fandorin)

Malaysian cuisine at its best. We keep returning back to this place again and again. Roti bread is a must try as well as a seafood laksa. Terima kasih!

Hallie Low

We have been to papparich a couple of times and foodwise everything is amazing! However recently, we started using Zomato Gold and even though we showed zomato gold ID code to the waiters/waitresses before ordering, we were asked to pay the full amount (price before 1+1) at the cashier. After we mentioned again about having zomato gold membership, the waiter would then change the amount. This happened to me twice. Can you please get this issue revisited, thanks so much!

Puilingchan88

Headed out for a Saturday family dinner. Restaurant was busy but staff was very helpful in getting a table. We were “warned” about longer waiting time being busy and food came within 20 minutes. The stir fry “kui teow” and “wat tan ho” were authentic and delicious. Seafood laksa was rich and tasty. Nasi Lemak was very yummy too. Overall a very pleasant dining experience there. Will definitely return !

TY

We ordered R05 Pappa special Nasi Lemak and B10 Biryani Red Chicken Pros: Good presentation Great flavours, good combination of spices and not too salty Very satisfying amount of meat in both meals Good service Cons: Perhaps on the expensive end of the scale for Malaysian (approx $20 per main)

Sus

Unlocked my first Zomato gold. Ordered nasi lemak and chill panmee. nasi lemak taste good but the sambal and curry chicken weren’t spicy enough. Panmee- not recommended, the chilli taste like chilli sauce, noodles are abit soggy. Service was good, very attentive and helpful waiter and waitresses.

Desmond Chan

Food was yummy and authentic. We ordered chicken rice and char kuay teow for mains; matcha rocks and ice cream for desserts...all delicious. However we've picked a really busy time for our visit and the mains weren't served at the same time where the second main was served about 10 mins after the first main arrived. Also the char kuay teow wasn't spicy as requested. All in all good food and atmosphere at the restaurant.

Mayank Gavri

I go here often. I quite like the Roti Canai. It has a decent portion of Roti, curry chicken, dhal and a heavenly chutney that tastes tangy and sweet! My drinks of choice are the Bandung with grass jelly and cold milo. The Bandung is a delicate sweet drink with a sherbet like flavour with crushed ice and jelly at the bottom. The cold milo is a staple in Malaysia and Singapore. The ordering style isn't like anything you have in Auckland but I feel it really works for this restaurant. I've always found the staff friendly and competent, they processed my Zomato gold offer today no issues so yay.

Brad

Nice little restaurant in the Sky City Metro complex with a little ‘indoor courtyard’ feel to it. The menu is quite full on, a lot of choices, which isn’t necessarily a bad thing. They had a few vegetarian options with “mock meat” but not many gluten free options. The staff member who served us seemed a little lost in the job, might’ve been new, but overall they were reasonably accommodating and did a vegetarian version of the Nasi Goreng which was quite good.

Ben K

Dishes are a bit pricey but great value with Zomato Gold. Portions are large and good selection so will return every so often. Some of the good ones are Wan tat hor, roti canai and teh tarik.

Dinesh Atluri

Papa rich Is the Goto place for Malaysian cuisine. Been Here twice already, just can’t go beyond laksa and Nasi Lemak !!! Must try dishes !!!

Jacky Chou

Visit here again and surprisingly the food is better than my previous visit which is over a year ago. The Laksa spicy level was just right for me. Will visit again.

Ji Ihn ♥️

Ordered the N04 & N05 (fried noodles & seafood laksa) Both dishes came out promptly. Great place for grabbing a quick bite. The dishes were both flavorful & filling. The service was great too! Neat place to get your Malaysian fix.

Petitesweetsnz

Making use of our newly purchased @zomatonz Gold membership, we went to @papparichnz for lunch. Ordered beef rendang originally but they later advised they had run out of it. We therefore had the Seafood Laksa instead and also rice noodles with poached chicken. The manager had clearly been well briefed on the membership details and there were no problems with our use of the discount. Food was delicious as always and no wait for tables at 12.30pm on a Sunday.

Upbeatbean

Crowded but they found us a table relatively quick Could improve the taste a bit Good value for money although the quantity is less Would recommend

Joon Ho Noh

The food and service were excellent. I will definetly go there again. Great value and nicely plated / The portions were perfect. Highlight of my meal was curry laksa (seafood)

Chun Yi

I order the vag char koay Teow and my partner ordered some porridge thingy. Food portion was allg but taste was bland, had to ask for some chilli to spice things up. Also had to get water myself Cus waiter forgot. Price wise 18.6$ for the vag dish so not worth unless sugar papi shouting.

عاتر زیدی

Food is great and cheap but it takes really long time for the food to arrive. Customer service is soooo good. Very polite staff. Highly recommended place if you want Malaysian food

LOONA

Went here late night before a film. It was very busy but it was close by so I thought I would try it. Despite it being busy service was fast they have a system where you fill out on a ticket what dishes/drinks you want (i.e. 1b x2) and how many you want of each which was pretty cool so there’s no confusion between you and your waiter. It was a little confusing at first but the staff were very helpful. The food was delicious I got a noodle dish and my partner got a vegetarian mutton curry fish which was interesting. The desert bans roti was to die for.

Dana

Unique experience with ordering system and food itself. I can see how it could be convenient to order using the little piece of paper, but it took away the chance to ask the servers about the food. I didn't mind the price but the food was not so tasty.

Philip

Great, quick service. I like the system of ordering with the pad and buzzing them when you're done. Great selection on the menu. Good experience, overall.

Ompong Monkey

As someone who is Indonesian, I have been hesitant on coming to papparich since it serves Malaysian/Indonesian dishes as a restaurant chain. Although I wasn’t blown away, if I ever have a hankering of a Malay dish, I’ll probably come here.

FoodieBeast

Good food and good service ONLY when they aren't busy. If they have a bit of a crowdI have noticed that the food isn't up to par and the service level drops drastically.

Jb Buen

Always like it here. So many options in the menu that i want to try, but i always end up having the Hainan Chicken. I just love it so much! I also like their chicken skin, and the bf's fave is the chicken curry laksa. We enjoyed our drinks too! Service was also good. Overall, an enjoyable experience as usual 😊

Grace

Great experience at PappaRich, food was pretty authentic slightly on the pricey side. Service is prompt and staff are nice and friendly. Will be coming back, thanks

Lucyeatsakld

Perfect place to satisfy your Malaysian food cravings. It's casual, quick and cheap and the ordering system is really efficient. I got the seafood laksa which came out hot and steaming. It was a giant bowl filled to the brim with delicious spicy soup, a struggle to finish!

Serena L

Overall pretty good. Food is large and nice. Service is not bad. Location is easy to find. Price is reasonable(about $15-20 each meal). Would be better if the waiting time is less.

Erin - Gold Code For 20% Off : CATH6386

Friday friyay lunch - here’s we have our routine lunch, papparich is one of the restaurant that can have 16 of us since they have quite a lot of space and we dont have to queue for too long.. i ordered curry laksa chicken and it came with very big bowl.. really great one and tasty soup

Jifferney Lu

The servce is instant and the circumstance is neat and tidy, the staff is patient. Howeve the laksa? from my boss recommendation is over expectation, it is good for first try.

Ancy_02

Been here twice so far and i just loved everything I've tried so far. Waiting for food took approximately 10 minutes. Its not that long and personally their food is actually worth the wait. Also, the staff are nice and friendly, we felt welcomed. We would definitely love to go back :)

Jack Chong

Straight up got food poisoning from there. Never coming back again. Excellent service but crappy food. If you want better malay cuisine then head to KK on manukau rd.

Nadz_berry_crunch

The food was Delicious and they give good amount of food. The service was great and the atmosphere as well. I like how you just write your order on the paper and also noone comes while you are trying to eat to ask how the food is. Definitely recommend this place .

Oliver

Curry Laksa (seafood) was quite a let down. The food was oily and unfortunately, just not for me. On the other hand, this provides a very different scene from most Malaysian restaurants in Auckland and well located. There are many favorable reviews so I think I will give it another try with recommended menus.

Munchy

I went here with a friend and it was a pretty funny experience actually. We both ordered the nasi goreng and it was soo delicious and flavourful, I still salivate at the memory of it. But my friend had a rather 'turbulent' experience, her and my chicken were both pink and red at the bone, and I'm used to it or at the very least ignore the slight queasy reality that my chicken is bloody (I live in denial most of the time) Anyway, my friend has had some rather unpleasant experiences with bloody chicken, specifically in the colon region, and was terrified and paranoid that she had gotten food poisoning :( Of course the servers were incredibly nice and tried to reassure us that it was normal. But there's always that looming fear you know? But despite that, the overall experience was pleasant and I would still definitely come back, although kinda awkward that you couldn't split the bill, so who's paying? Rock, paper, scissors?

Rao

Good food, good place to go. Ruined by one particular staff member who was so rude I actually got off my lazy self to write this review. I go to a lot of Asian restaurants and am used to bad service - all good if it's a cheap Dominion Rd joint but not a place like PR. She definitely let down the other staff who were kind.

Bubbletea

So many good choices of authentic south east Asia food. Enjoy the noodles and the chicken, which looks light but flavored. Would come back again to try different dishes.

Tom Wong

This place does really nice food, i usually get the Oriental Chicken Chop and the Tofu Pudding drink. The food is slightly expensive, but the quality of food is definitely better than most Malaysian food i've had. The only issue is that the Tofu Fa (Tofu Jelly) is very seldom instock. Overall though this is a great place with a great atmosphere

Campbell Foskin

The first time I went 3/5 of the order took about 45mins to arrive. Service was poor and unapologetic. Then only at the end did we find they steadfast do not allow split checks (They have since put up a more obvious sign.. but come on it's not hard to split a bill two ways.. ) Second time the first two meals arrived in 2 minutes. The third took 15 minutes. Not a long wait at all, but I am seeing a pattern. Having said that, the food is decent and varied and the drinks are interesting (I recommend the red bean drink).

Tony Ma

A lot of the low ratings are from people ordering their no specials. I think just order the recommendations and what they are good at and you will enjoy it. Delicious roti canai, hor fun and hainan chicken. I don’t order the fish collar noodle because mamarich does a better job. Also don’t go when it’s busy, if you have to wait until you get seated, then you are bound to wait longer after you order your food. Service: 5/5 Presentation: 4/5 Environment: 3.5/5 Food Quality: 5/5 Food Quantity: 5/5 Price per person: $25-$30

Marcus Lau

This is the first Paparich store established in Auckland, the second one was opened at Sylvia Park. My comments for this store are the same as elaborated in my review for Paparich Sylvia Park in my earlier post, except for the rating for the Ambience. You may refer thereto. Food & Beverage : 7/10 Service : 7/10 Price : 5/10 Ambience : 8/10

Brendan Chun

SATISFYING is the keyword here. No matter my mood, I’m bound to be satisfied here as the menu has a wide selection and each dish has a generous quantity. My favourite dish of theirs is the congee and in fact their congee is my favourite congee! I feel as though the value of each dish varies, as some which are cheap to make can be quite costly and vice versa, so you’ll have to be wise to make it worth what you pay as things add up quickly (especially when adding drinks or dessert!). Service is prompt and convenient with a bell you can press. However they forgot my order two times I’ve been over 6 months. If it were the congee I ordered though, I’ll definitely wait. Food 5/5 Service 3/5 Look & Feel 4/5 Value 3/5

Its Me

Good location good service good price can't complain ! I like their roti dishes as it comes with different type of sauces and you can add some other extras if you like too yammy! !

Sanjaya Kasun Sumanasena

Food is great and they got a order wrong but eventually after speaking to the senior manager they gave it right afterwards. Will go back as their menu is tempting.

Stephanie Magbag

I came here few times but the impression is always the same , food is ways served 1by 1 and the food is always cold i dont know why , last friday! 6/7/18 me and my bf ordered there pappa signature the R08and the normal W01 meal first was served is the W01 and the server mention that the fried egg will come soon , then the next ordered is served the R08 omg wasn’t expecting the chicken is cold, like it been sitting in the warmer for like an hour , chicken is cold , rice biryani is cold and everything , while were eating halfway through i realize the fried egg is still not coming unless u follow up to the server , also ask for water, again ask they forgot everything it was a terrible day !!! I rather wait in my food to be served hot the served fast and it was cold , never come back here again.

Homayra Shafiq

Love this place! Tried a range of their dishes and each one of them was DELICIOUS!! Will definitely be back again. Only reason I’m giving them 4 is cause they don’t let you split the bill and service can be a bit slow at times.

Rhovs

I’ve been craving to eat at Pappa rich for almost a month since I saw their menu when I passed by on one of their branch at Auckland but didn’t get a chance to dine-in. And today, my boyfriend and I decided to have dinner at Pappa Rich Queen Street Branch; this is the first time we tried Pappa Rich and will be the last as well since we are really dissapointed on our dining experience. The moment we enter at your establishment, we didn’t even accomodate properly knowing that its not that busy. Staff doesn’t look approachable and doesn’t even know how to smile. And one of the staff who is assisting the customers and do the serving as well doesn’t look neat and tidy since her hair was so messy and not even tied properly. Another concern is about the food, we ordered two dishes which is Roti Canal with Curry Chicken and Pappa Special Biryani Rice with Sambal Eggplant, Fried Chicken and Sambal Prawns and as far as I know; its a hot food, but my order is not hot enough and not even served in a warm/hot plate. Fried egg was too dry and food order must be served all together. The only thing that my boyfriend and I enjoyed was the watermelon juice and mango mania. Staff who delivered the food doesn’t say anything, they just put the plates on your table then walk away. They don’t even ask if you need anything else or if you want to add something else. So unprofessional and unacceptable behavior. Definitely will not gonna come back anymore.

Gaganpreet Seerha

I had heard quite alot about this place and wanted to give it a try.. so i went with my gf for dinner.. sorry to say but i was really a disappointment... the service was very poor .. staff dont even smile and try to communicate with customer.. the waiteress just came and put the plate on table like i was a prisoner..didn't even say anything... service was pretty fast ....food was good ...but not a pleasant place where i can feel comfortable with service.. so not coming back there again.

Ju An Teo

This place was great, ample seating, friendly staff. We were seated immediately and given menus to peruse. I ordered the Hainanese chicken rice (another of my go to dishes) and my partner ordered the chicken laksa. We also ordered a roti to begin with and one of their iced coffees and lychee sodas. The lychee soda is AMAZING. Just what I needed, quite sweet but still packed with lychee flavour. My chicken rice came out quite fast and so did the laksa. HOWEVER we found a hair, quite a long one, in the laksa so we had to send it back and they made us a new one. The way they handled it was good, our waitress apologised and said the kitchen would make a new one but didn’t mention anything about taking it off the bill or at least a discount or something else taken off the bill. As I work in hospitality, I know the worst thing when serving food to customers is cross contamination, and finding a hair in your food is a definite breach of hygiene that should have been prevented. We are not too grossed out by this but I know others can see this as a serious FCP misconduct or be super turned off and sick by it. I still really love the soda and have tried the Wat Tan Hor dish (my third go to) and it was amazing as well so this was unfortunate that this happened. All in all, the food was still really good, but we had to remind them we ordered the roti as we were halfway done with our food before we asked about it. Would recommend due to the great ambience and service, hopefully no one else comes across issues with the food such as foreign objects or hair but I would hope it would be handled better!

Joey

Always go to this place when craving Malaysian food in the city. Reasonably short wait time and tasty food. Recommend for all newbies to Malaysian food.

Celani Atienza

im satisfied with what ive ordered but my friend’s order did not pass our standard for biryani rice and beef rendang.. it tasted really off. Teh tarik was awesome! Chicken skin was good.. not perfect but worth trying...

Allan Fong

Mostly disappointed with our recent experience. Staff looked unhappy and weren't very helpful. 2 out of 5 items which we wanted to order weren't available. Staff didn't say why, which would have helped us choose a replacement because so many things on the menu are similar.

Darren Big Belly

I’m a big fan of Malaysian food and paparich doesn’t disappoint. We ordered the chicken rice and chicken with rice noodles. The chicken was very tender and presented well. The place is rarely empty after hours and it’s fair enough. The downside would be the understaffing during these busy period. We had to wait a little while for our food, but it was worth it. Service 4/5 Food 4/5 Convenience 4/5

Abhijeet Kamath

Nice place in a small niche at the events hub... Good food and i must say they have got all those flavours packed in their meals... Wait time was quiet decent as well i like the concept where u write in your chices n hand it over to them.. A tad bit pricy for the portion that they serve but once in a while its alright... Only let down was the laksa because i didnt expect it to be so oily.

Rosanne Choy

Came in for dinner. Ordered toasted hainan bread with peanut butter and fish fillet noodle soup. Hainan bread was served with lots of crunchy peanut butter on top. The bread was thick and perfect with the spread. The fish fillet noodle soup was flavorful and noodles were thin. Would definitely come back to try the kaya toast!

Thanos

Food was arguably better than the Sylvia Park outlet. However be warned that one could be risking personal SAFETY while you are here! Had a horrible experience with my dine-out on early May: A heavy metal bar dropped right on my head! Visited GP with a concussion outcome, and needed to do a CT scan. Restaurant provided only a half-page incident report the next day with virtually no follow-up action. I still needed to pay for the meal, with just a 10% off “compliment” due to the incident! The metal bar was supposed to be secured by SIX screws but it was so loose that it dropped when a staff accidentally pushed it. And after a month of the incident it is still NOT fixed!!! Wonder if similar establishment nearby could potentially fall and hit other customers. Does the restaurant take safety seriously? After telling the restaurant that we filed ACC, the restaurant manager is DECLINING further legal responsibilities. Didn’t really care about me as a victim or customer or whatever. Extremely POOR public relations and management. Really disappointed about a restaurant group of this size.

Jason

Ordered 6 items off the menu they then told us they had run out of three of them, told us too choose something else..... We picked three more and of the three items we picked they had run out off two of those....... Wouldn’t recommend to anyone - left and went to the food court.

Dee

Heard people talked about this place a lot and how great it is etc. so why not try it myself. Well, what a let down that was. Unfortunately the food is far too sweet for my liking. I tried Nasi Lemak but the curry & sambal prawns were so sweet. The rice was tasty though. I also tried the seafood laksa, and that was also quite sweet. It didn’t have the balance of the spices. All I could taste was just sweetness. Not a fan at all, sorry. The wait staff was quite abrupt and no smiles at all. They quickly put the bill on our table, the moment they saw we finished with our meal. It felt like they wanted to get rid of us asap. Overall it wasn’t a great first experience and sadly we didn’t feel the hospitality.

Rae

Came here for lunch during graduation week and as expected it was really busy. I still managed to get a seat amongst all these big tables. I ordered the Papa Wat Dan Hor with a side of steamed chicken and a iced red bean drink. The food was great and it came out quite fast but the drink was in a plast8c cup as I assumed they ran out of glasses but it also had big chunks of ice within the drink as I think they don't blend it for long enough but overall a pleasant experience.

Umang D

Are very prone to having delays in making Roti which is their most popular item. Used to love this place but recently the standards have spiralled downwards with their long and delayed wait times for food. To boot they have also added in a minimum $30 spend amount to use paywave which slows down the process - if you have less than $30 on the bill then they will add a surchage on your bill. If you have a group of people they do not let you pay for what you ordered however force you to pay in one bill. If this place wants to lose customers it's doing a great job of it. Used to be a fan of the food, but now the inconveniences are getting out of hand. Also in Australia, they give you 2 Rotis instead of 1, considering the steep price.

MataMan

We found this restaurant by accident. Very nice. We were quickly seated, and our meal was cooked and on our table without too much of a wait. The meals were generous in size and really tasty. The two of us ate for $55. Very good value. We’d certainly cone back here. Recommend that you give this a try for a quick pre concert meal. The more we eat here, the better it gets. 💕.

Yenyn Goh

Staff are friendly , not too much people here, not like Sylvia park have que. My husband order nasi lemak , which is his favorite meal. I just order Pam mee. The noodles not as good as Sylvia park one.

Brooklyn

Yummy food! Good to be adventurous and order something you wouldn’t usually. Sometimes they have good meal deals on where you can get 2 courses and a drink for a certain price. They have a lovely sago pudding. Their roti are delicious and the steamed chicken is so good -something I normally wouldn’t order but definitely will continue to do so in future.

Rockran Rocky

Had dinner there last night before the comedy gala. Service is very ordinary. The item I ordered had to be changed as they had run out. My wives food came a good 10 minutes before mine. The food itself was fine but not great. On the whole an average experience but seems good value for the cost

CocoOnFire

Have been the city restaurant numeric times, love the food, today here I am again; been Sylvia Park two days in a roll. Fish head curry laksa is very nice in both restaurants, the deep fried eggplants with the laksa is crispy but not oily, just not enough soup in Sylvia Park. Nasi namak ....must try, Paparich has done a good job. Chicken Rice is a good chice if you don't eat chilli, the rice is tasty and feel like you want another of it. Open sesame is a drink of black sesame and black sesame icecream, cool and not too sweet which is just what I like. Hainam Chicken- we had the whole chicken at Sylvia Park, the size seems very small, the taste had no suprise.

Sherman Leung

Food and service has gone down hill, used to come here quite often but it’s now badly managed, especially when compared to the Sylvia park branch. Very stingy portions, can’t split bills and staff is unprofessional. Will not be going to this branch anymore.

Jeffie

We came in just before a movie and five mins before the kitchen closed so we were lucky they seated us but they still had a number of diners there though. Service is standard and fast. Ambience is standard as well. We had a soya milk + black sesame ice cream, iced lemon tea, fried chicken skin, ipoh koay teow soup with steamed chicken, pappa special nasi lemak (2 dishes) with curry chicken & sambal prawn and a toasted haina sandwhich with butter & kaya. Everything came out pretty quick (could have been because we were the last table or maybe that is just how fast they are). It all looked good and was quite tasty but nothing mind blowing. The drinks were my least favourite, being just ok, the mains were nice but not really special, chicken skin was really crunchy there wasn't really any seasoning on it and the toast was probably the highlight. We didn't know what it was but we wanted to give it a try and it was worth it. I will go back to try other things since the menu is fairly big and interesting.

Blackpearl

So many food choices to choose from! I had to flip the menu pages several times before deciding to order, felt like ordering most of them (oh well I was hungry!) On recent visit we ordered their hainanese chicken rice, roti chanai with curry chicken, teh tarik and barley tea. Food came out pretty quick and portions were generous. Their chicken rice is soo good, especially the rice itself, so fragrant! Roti was flaky and curry chicken was great too. My hubby didn't really like the teh tarik though, said it was too sweet and heavy, but I've enjoyed my barley tea fine cos I know it won't be too sweet.

Food.review.nz

Personally, I’m not a huge Malaysian cuisine fan however, I urge you to give this place a try if you’re an exploring foodie or if you’re craving Malaysian! They have a large variety of drinks and dishes ranging from a selection of roti to noodle dishes and rice dishes. If you’re a light eater like me, they have a range of bread dishes served in different ways with sides. Don’t worry if you’re a veggie eater as they have you sorted also! I had the Pappa fried rice noodles, which was wok-fried starch noodles with chicken slices, prawns, egg, bean sprouts, chives and red chilli. Of course, being a non-chilli person, you can get it without chilli with no fuss. Both of their branches have comfortable seating that is incredibly spacious. The interiors are well lit and service is prompt. Parking is free at the Sylvia Park carpark, however, when dining at their Sky world branch, the closest parking lot would be the Civic, which has a flat rate of $12 after 6 pm till closing. Food 5.5/10 Ambience 6/10 Service 7/10 Price 6/10

Tb

Good food, noisy, sound system needs significant improvements. Food served as its ready, not @ same time for whole group. Very good service.

Chang Con

Portions are extremely small, food average, they use to be great but quality has dropped and service has dropped, if you want a light meal and not hungry you can come to this restaurant.

Bright One

Went there for lunch last week. Ordered a chicken and a beef dish which was meant to be hot but was cold. It seemed like the meat had been boiled and sat there for a few days and when served they just put sauce on the top. Can't taste the difference between the chicken or the beef. The meats were both very powdery, flavourless and not fresh.

Rinait Kong

out of all the food two dishes that seem nice was Royi Canai but portions was very small. That dish should be more of an appetizer than a main. The other dish my partner liked was Nasi goreng fried rice with egg and crispy chicken however the Hainese chicken was dry. The fish head noodle soup was too sour for my liking as I had better at another Malaysian cafe. For the money we paid its not what I expected as I have been to the one Malaysia. It was quiet a BIG dissappointment for my Partner and I. I won't be returning to either branches.

Ming

Been here a few times and it's hit n miss with their food. I recommend the Laksa above all else as it's packed with flavor and very generous with portions. Most of their drinks are pretty good as well but avoid the Iced Barley unless you like paying for iced water.

Grace Huang

Papparich is a name that I’ve been hearing everywhere whenever I go out. All of my Malaysian friends say it’s the closest thing they’ve got to food in Malaysia. I finally got the chance to try this place out while I was in the CBD. Service: 8/10 We were seated soon after we arrived. When we pressed the button to make our order we were ignored for a bit but they soon noticed us. The food was served fast and they were great at paying seperate bills for one table. Food: 9/10 The roti canai was super crispy and had a great flavour. It was very filling for a cheap price. The curry laksa wasn’t too heavy and everything was incorporated together perfectly. The noodles were the perfect texture but it had a strong lemon smell which I’ve never encountered before. Ambiance: 8/10 It was quite a hot and humid day and inside the restaurant with the hot food made it feel slightly uncomfortable. The table and layout was all very clean and pleasant. There is a beautiful balcony area which allows a more open environment. I’m so glad I found out about this place. I will likely become a regular to this franchise and try out all their menu options.

Evan Wang

Had a very dissapointing 21st dinner here last Friday. The food was quite average and expensive based on the dishes we ordered(maybe because the retaurant was busy). I probably won't come back again.

Msav

The food here is amazing! I do dine in regularly as I love their Nasi Lemak with beef rendang! Well cooked with authentic Malaysian flavours. Very filling also however the prices of the rotti alone or a side of Dahl is definitely more pricier than it should be!! Great range of drinks options available. Would be a bonus if the Staff were a bit more interactive.

Jenna

I had been to the Sylvia Park one before & enjoyed my meal, so decided to take some friends who were visiting from overseas to try the city location. First the service was not as good here. Even after pushing the button to have our order collected no one came. We had to press it multiple times. We each ordered a dish with the roti and when they arrived all three of ours were way over fried - to the point where it was so crispy that I couldn't even break mine and ended up just not eating it. Was quite disappointed after a much better experience in Sylvia Park.

Roro Li

No photos because i was too hungry to care but I ordered wat tan hor, lychee soda and the chicken skin. The wat tan hor was delicious! I always ask for extra chillies when i go to PappaRich. But I was disappointed with how scarce the prawns and chicken were.. there were only two prawn cutlets and a few pieces of chicken.. do keep that in mind when you order. I love noodles so it did not bother me too much and the dish itself is already filling anyway :) Lychee soda and the chicken skin are great as usual :)

WishMaster

Not that bad, but it’s expensive. Most of the staffs does not know about the Malaysian dishes if we tries to explain what we want. Most of the items ordered were of good quality. Can’t compare with the papparich in malaysia

BaNaNa

This place is pretty average to me... seems too overhyped The menu has a good variety of dishes to choose from, the waiters are quite helpful It gets really busy so be ready to wait for a table

Benz Chan

Wifey keeps wanting to come back here, ordering the same meal which is the special nasi lemak. She thinks it is the best value for 19 dollars. I cannot disagree on that. Crispy chicken skin has always been my go-to side dish. It was simply deep-fried to perfection and seasoned well. As this store is always jam packed with eaters, we waited for a good 30 minutes for meals to come. Staff were attentive and efficient. For their big portions, great taste and price affordability, we would definitely come back here or at Sylvia Park branch in the future.

Sally S

Must say that PappaRich is very average, but with its convenient location its a pretty good place if youre looking for fast and efficient service with big portions. Can't go wrong with the Curry Laksa or Fried Mee Noodles. Ice Lemon Tea isn't bad either.

Mars

A bit difficult to find at first, but like the ambience. Although there are other places in Auckland with better Malaysian cuisine, Papparich serves large portions to make up for the slightly higher price. Was quite disappointed that they didn’t serve ice kachang.

Hotdog&Buns

I had a rough time deciding what to get because I wanted to try them all. Eventually settled on the Biryani rice with beef rendang and fried chicken (R19). It comes with Biryani Rice instead of the usual white rice. The rice was very aromatic but I found it a bit too overpowering and salty, as the beef was already salty. Beef rendang had enough flavour but was drier than it should be. Fried chicken on the other hand was even more disappointing, both tasteless and dry. Paparich is a very popular spot, always packed with people. However it left me a little disappointed despite its high ratings. May be back to try other items. Second time trying: Tried their roti with curry chicken. Chicken was dry as sand. Roti was nothing spectacular. Definitely overpriced. Why this place is so popular baffles me. Other Malaysian Restaurants I've been to that serve the same dishes are much better than this. Meat is not as dry and a lot cheaper too.

Thom

Papparich at first comes across as the overpriced Malaysian food to people. I do not think so. They actually execute the traditional Southeast Asian dishes pretty well, where other places would have food that tastes instant. I almost always order between the stirred noodles with steamed chicken, and the crispy egg noodles, and I come at least 1-2x a month. Once in a while I would order fried rice, biryani or the roti. Very practical and nice space, good drinks to go with the food (the Southeast Asian way). Staff could fall short of anyone's expectations at any time, but not too surprised honestly, and the reason I do not order rice dishes much is because I would love to order biryani but they usually come off a bit tasteless, and definitely not the right texture.

Sonia De Los Rios

Was told there was no surcharge, but then they charged us a surcharge after we ate. The wait for food was too long and the service was terrible, no water or napkins were offered. I was very unimpressed and would not recommend others to eat here.

Diogo Reck

Good Malaysian food and well served portions. Not the best you can find in Auckland, but it comes for a good price, service is fast and menu has many good options.

Linh 💛

I have been here a few times and my opinion about this restaurant hasn’t changed. Papparich is somewhere between bad and extremely average. Food: The menu offers variety, however I’m afraid to order any chicken dishes with skin on because last time I did the chicken skin was full of hair. Obviously it wasn’t cleaned properly. Most of the dishes I’ve tried are too salty for my taste and I had to chuck a lot of water to finish the meals. Ambience: super busy and commercial, considering the nice location inside imax. This place is crowded all the time. Apparently this is quite popular for family with children or big group. Service: always get greeted friendly at the door. However, the waitress who served me and my friends the last time had quite a bit of attitude. Also, waiting time is very long (about 30-45 mins) and the dishes don’t come out together. Most of the time I have to watch my friend finish their order before I can get mine. Price: 43$ for 2 dishes and a drink so I think it’s quite expensive. I can get better Malaysian food for cheaper in Chancery square. Not coming back.

MEND3359 For Disc 25% Gold Membership

Was so yummy and fast service 👍😁 Will come back for sure. Very recommended #charkuayteow #teamilk&coffeejelly Asked for chopped chili if u want more hot

Kenzi Yee

Don't know why this is highly rated when there's way better Malaysian food out there (e.g. Uncle man) I had their beef rendang; it was soggy and not flavourful at all, the beef wasn't tender either. And price was way too expensive for what you get and the quality of the food. Will be my first and last time here

Mei

We have been here a few times now. I really wanted the red bean drink but was not available because the red beans were being defrosted.We had the soys bean pudding drink instead and loved the little cubes in the glass. We shared the Nasi Lemak Beef Rendang which was tasty but found it very dry but did enjoy the crunchy fishes. We also wanted satay but were not available yet. Koay Teow was ok but the Roti Curry Chicken was really good. Tasty and tender. We also enjoyed the sayo and gula melaka with palm sugar.

Purita Mok

Stars are for the décor and the unique ordering method, however the vegetarian menu was smaller than expected and there was hardly anything vegan. I ordered the rice noodles and was very disappointed because although it was a big pile of rice noodles., there were hardly any vegetables. But most of all, it was swimming in oil. So much oil. There was hardly any other flavour but oil. And the price was at the top end of what I would pay for lunch too. So I'm never eating here again.

Kiwi Eats Asia

Delicious and amazing huge menu selection. I have a lot of trouble deciding each time. Roti is usually decent but takes a really long time to prepare compared to other dishes do beware if you're hangry. Its very expensive for one roti! Actually I find that's a general theme - the portions aren't particularly big for the prices which, compared to other Malaysian around Auckland are pretty high to me. On taste alone - crispy chicken skin is delish, beef rendang and chicken curry are decent, egg plant is really yum, as is sambal prawns, any of their fried chicken is addictive, biriyani is very average, their drinks are very delicious, but very very sweet and a meal in themselves. The menu is definitely worth exploring - pick something you haven't tried before and you'll probably love it.

Maïlig Dinis

I forgot to add a review here also I loved this place. First, we were looking for something not expensive and "healthy", boring to eat burgers all day. I found Pappa rich on Zomato. Menus attract us. The smell when we arrived was just...delicious. And I love what I've taken. Noodles were delicious. Tasty. We love this restaurant, we haven't finished but we loved it. Affordable prices for an excellent quality, go to Pappa Rich, such an experience.

Dxlche

Have been here maybe around 4 times. Absolutely love their curry chicken dishes and the Hainan chicken. Their drinks are reasonably priced for restaurant milk tea and usually come in at around the $5 mark. This is my first time ordering the R10 which is rice with Sambal eggplant and red chicken. The dish was lukewarm at best. The flavours would have been much better if it was hot but unfortunately this is the second time I’ve been served warm leaning on cold food here. The Hainan chicken was delicious as always. The food price here is on the expensive side, starting around $16 per dish. The milk tea came within 3 minutes of ordering. We also got the fried chicken skin. This came to us pretty fast which is really pleasant. The chicken skin tasted exactly like how one would expect it to be based on the name. The sweet chilli was the perfect accompaniment. Our mains came 20 minutes after we ordered. It wasn’t too busy and considering that they are basically just heating up ready made components (the server said that’s what they do for R10 hence the lukewarm heat) it’s on the late side. Overall it’s been a hit and miss here, some days have been good and some have been average. I’ll probably still be back though.

Disha

Much talked about Malaysian place in the heart of the city, it was time to give it a try. The experience definitely a happy one. The menu is well thought of includes possibly everything you would find in any Malay restaurant. The portions are huge, none of us could finish our dishes. You almost get tired of eating the dish and lose the excitement of the taste that you got from the first few bites, you know what I mean! The taste very very authentic indeed, takes me back to Singapore food courts to be honest. The only difference is I paid $4 for this there and a whooping $17.90 here. Again, it's the location and the ambiance that adds up in the cost. The service is very friendly and welcoming.Kaya toast was the highlight of the afternoon. They have a set lunch menu ($15.90) which does not include any biryani dishes which was a bummer. Overall a pleasant experience.

Brushplaye

I am never disappointed when I come here and often we end up staying until the shop closes in the evening. The food is delicious and the desserts and drinks vary. If you really want a taste of South East Asia beyond the main stream stuff go for the drinks. I especially recommend: Main: Curry Laksa Assam Laksa Telur Bawang Chicken Curry Drink: Bandung Grass Jelly * the grass jelly is so flavourful Mango Mania Matcha Rocks Price: I always end up spending $23-25 and I still have a take away box in the end. Definitely food for value and taste

Amy Fhl

Food is great. Affordable price. Portion is big for me (tiny Asian girl) a lot of tasty drinks. I love the milk tea here. It's a bit too sweet but still delicious.

Heidi Chapman

The food is pretty decent quality- thick and well seasoned egg gravy, crispy AND juicy fried chicken and the coconut rice is amazing. It comes pretty quickly too, and they serve the drinks BEFORE the meal which is nice. A little expensive though (most mains $16.90) and the staff are a little rude.

The Poor Foodie

Came with friends on a Friday night. I ordered Curry Laksa Chicken ($16.50), my friends ordered Pappa Special Biryani Rice ($19.50), Nash Lemak Curry Chicken($16.90) and Toast with Kaya and butter ($6.90) Time: My curry laksa chicken came 5 mins after ordering so it was surprisingly fast👍🏻 the other two main meals ordered came within 10 mins so it was efficient Toast came when we were half way through our main meals. Food: I really like curry laksa chicken. The soup is not spicy despite the red colour and it is rich in flavour. The egg noodles completely absorb the flavour of the soup. The toast is thick, crispy outside and soft inside. Haven't tried kaya sauce before but it is sweet! It actually tastes like red bean paste in Asian dessert. Butter is savoury so adding kaya and butter on the toast will give you an interesting taste but it's a good combination. Didn't tried the other two main meals but my friends said they taste a bit too salty. The portion size is huge! If you are having a dessert or snacks, make sure you share it with friends! Price: papparich is kinda at the pricey side of the spectrum so I don't usually come here to eat (coz I'm a poor Foodie...) but the laksa tastes so nice so that $16.50 is worth investing. I found the toast a bit expensive as $6.90 for a piece of toast and a bit of kaya🤔🤔

Ashvini Chelliah

Been to this Malaysian restaurant a few times with my family however it's not the best Malaysian restaurant I have been to. The service is great however the food itself does not have the real traditional flavours itself. I ordered this soup noodle dish however there was very little soup and a fair amount of noodles. It's not terrible however don't think I'll be returning after giving this place one too many chances. However I still think it's fair to give it a 3.5/5

Jenny Baker

Love the food here but a lot of opportunity to improve at the service front. All the 3 times i've been here, I was told after I ordered that they are out and would change the order. When I go to pay the bill, they charge me for the initial order and then have to a refund etc. That's the only frustrating bit for me.

Kristina Alpatskaya

Went with a group of my friends, we all had different things. Curry was fairly ok, little small though. Most of other peoples food was rather disappointing. Noodles dry, some other dishes definitely not what was expected. Their service was really good though.

James

Paparich has great food selection thus very good to cater large group. Food also comes quite quickly and good selection of vegetarian food too. I have tried their laksa, mee goren, and roti and they all tasted good. Customer Service: 7/10 Food: 7.5/10 Atmosphere: 6.5/10 Date: May 2017

Sophie

Since moving from Malaysia 7 years ago, I've been dying for some legit laksa, roti canai and curried chicken. A friend recommend papa riches and I've finally found a place to fill that hole in my soul (and belly). Their always busy and have a cool interiors, with an insane amount of menu options aside from a lot of the basics you can get anywhere. Make sure to try out their drinks menu as well!

Cathy Fan

Came here with friends for dinner, and since I had some dietary restrictions that time, I just ordered the classic chicken and rice. Taste was quite good and chicken was quite tender but I think for what it was priced (if I remember correctly something like $16-17) it's not worth it. The portions are too small for this price and you can definitely get better at other places (eg. Selera and Kk). But I do want to come back and try their drinks, roti and toasted bread

Abhi Bidani

Suffered from severe nostalgia walking into the restaurant. I lived in Jakarta for 10 years and it was amazing to be able to sit down and enjoy some authentic food that I have grown up with. The Laksa and Nasi goreng were reminders of why I miss the food so much. Even the ordering system and menus were straight out of the region. Definitely going back.

888bing888

Service was good and fast. We came here for dessert after lunch. We had Hainan toasted bread with butter and kaya, roti kaya, sago pudding and Milo dinosaur. It was good and the taste was what we expected. Will definitely come back for food :)

Sunvi Ahsan

Great food at a very reasonable price. Usually very full and expect staff to be busy and forgetting an item or 2 from order but overall experience has been great. I would do more mistakes then have been served when busy but love the place and we keep going back

Haden

The service is efficient and the food tastes ok but the price is high and portion sizes tiny. Not a fan to be honest and wouldn't go back again. Seriously, this was $18 each! Unacceptable.

EAT Girl 👑

I've been here for four times, and my favourite is the chicken skin. Quite pricey than Mamak. Same taste but Pappa rich got smaller servings. Love their food though.

Aimee.

The service here was quite poor. Our food came at random and completely different times e.g. 5-10 mins wait per dish. The food was ok but could've been more seasoned.

Hood Rat

sooooooooooooooo eeeexxxxxpeeeeennnsiiiivvveeeee $16 for a meal? hello do i look like lorde? i come from the castle of otara. i can not do this again. no no

Jamie

I had really beautiful lunch in here. The foods are really good, my girlfriend and I was very enjoy it. And the foods come really fast, it's very good if you only have 30 mins lunch time.

Marmite_ninja

Apparently I'd been under a rock all this time since everyone I know had been here already. So naturally I had fairly high expectations when the wifey choose this for our date night. Arriving for an early dinner at 5pm, we found the place still buzzing with people. Menu was extensive with plenty of familiar Malaysian dishes and couple of little gems. My eyes lit up when I saw the Milo Godzilla. We ordered the food by writing down what we wanted on a card provided and ringing the buzzer. Staff were friendly and our food and drinks arrived in no time. I ordered the Sea Food Laksa and wifey got the Prawn mee. We also ordered the Fried chicken wings and I got to have my Milo Godzilla. We both found the taste met our expectations and they came in healthy sized portions. I especially enjoyed my Milo drink. Prices were reasonable, most of the main dishes were between $15-20, you can't expect less from a place in the heart of the city. We left thinking we will definitely return to try some of the other goodies they have on the menu. Great place for a casual date or a lunch/dinner with friends.

Tina Muise

Service was quick. Food was delicious and hot. Ambiance was fine, we sat on the outside near the walkway so we were up and close to passer byers.

Amod Indap

Loved their massive menu covering pretty much everything one needs to have in the Malaysian cuisine. The portions are huge and enough for one person. They unfortunately ran out of Laksa so went with a chicken noodles bowl with the works (forgot the name, attached photo). The sambal was perfectly hot for my taste. Costs an average $20 per person for a mains and drinks.

Missk Khan

Our waiter was so grumpy! But the others were much nicer, managed to flag down a lovely guy who then told us how the ordering system worked. Big fail for me as I wrote the wrong number down for one dish, but ended up on as the biryani rice was nice. Everything else seemed to lack flavour. Even the roti chanai was a bit of a let down. Lovely drinks menu and the Watermelon juice was fantastic. The space is nice and I would come back but the food at Mamak is so much tastier!

Sian Duncan

This place has the best chicken laksa noodles I have ever had, it is now my favourite place to go every time I'm in the mood for Malaysian food! the staff are friendly and the restaurant is beautifully presented.

JCarlos Soares Silva

Overpriced and portions are small. There are better options for Malaysian food in Auckland. Try KK's or Uncle Man...much better value for $$$

Nicole Ralston

Fine. However really overpriced and feels like you are in Malaysian Denny's. Did not enjoy my visit. Sooooo many authentic places that would be far, far better.

Foodie Chronicles

The food was well cooked with great flavour. Found the customer service at this place a bit strange though. You need to write down your order on the pad and then press the bell to get service. None of this was explained to us as the waiters barely spoke a word so if you haven't been here before it's pretty confusing and we could of been waiting around for a long time if we didn't realise.. There's nothing wrong with the bell system at all as it's a point of difference and that's how they can provide such a speedy service, however, the waiters should still put in an effort to ensure great customer service is still provided.

Bryan

Been here quite a few times since it opened and it never fails to deliver in terms of service, food and atmosphere. So much so it is a regular eating place for us when in town. It is also just how we like it....nothing too flash or expensive. Always we have found it busy but not busy enough we have had to wait for a table when entering. Love the way of ordering....write down the corresponding number to match the dish you want from menu on the paper provided, press the buzzer and the paper is taken away. Usually , in fact always have found the orders are out on table in good time. On this occasion my better half ordered the Pappa deep fried chicken skin ( as not too hungry ) and I the Hainan curry chicken chop. To wash it all down I ordered a Teh C special, she a Longan milk honey iced. As always the order came out before you knew it and sampling her order of the chicken skin I found them to be just as crispy as they should be, not undercooked nor overcooked. As for the curry chicken , which I think I had before. I'm not usually a big fan of curried anything so you won't find me in Indian restaurants and so the only time I would try a curry dish would be here.The chicken was cooked perfectly, the curry sauce delicious and all the other " elements" on the plate though basic ; egg, rice & veges; all cooked well. All in all very tasty. As for my beverage of the Teh C special. Very refreshing!. You'll never go wrong if you come here for lunch or dinner. Very much recommend

Ellynn

They serve almost all of the Malaysian food you could think of. Its usually packed and loud meaning that it is well loved by the Kiwis. I noticed their service is not that great but I wouldnt complain that much as most of them are just part timers. The food is really good even though I have had better. The price is good as well as the portion size. I recommend the beef rendang set with the biryani rice.

Vivienne_Moo

They changed the menu apparently with less choices for proper meal but more snacks and beverages. Food still taste good but with the size of plates, the price increased drastically. I understand running business needs to take inflation into account but well overall experience doesn't justify the money paid. We tried the deep fried chicken skin. I like how it tast like thoroughly marinated but some were over fried so the texture was too hard and coarse.

Alex Yeung (Vmpac)

Eating here is a gamble. Sometime the food is cook right, sometime they don't know how to cook. Inconsistent. Sometime they will give you your food, sometimes they will leave ur order out. Unreliable. Sometimes you will get your appetizers before your main, sometime you will get them just as you finish eating your main. Unpredictable. Dining here is the perect meal to begin your night at sky city casino. But the flavour is good if you are lucky enough. Hainan chicken dry noodle is my fav plus a teh ais and a roti canai.

Tina Yu

Though food was decent and the drink were nice it was way too expensive for what you get, plus I feel it's a little over hyped? Can barely remember how the food tasted.

Mochi.95

It was a pretty good meal. The prices was worth the meal and it tasted pretty good. I got there around 5:30 on a Friday evening and by 6, all seats were already filled even though it was quite a large dining space. Hence it's shows it's popularity. The service was nice and the food wasn't too spicy. I ordered the dry egg noodle with curry chicken, chicken curry laksa and Paola fried rice noodles. Overall, a nice dinner and I would certainly come back.

Mesha Nandos

First Review for me and First time visiting here. I'd say one of the best Malay food places I have been to. It was fancy enough to take your family or friends or to even go on a date. I had the dish Nasi Lemak which I've been always wanted try for so long and it did not disappoint me what so ever. Also had the coffee milk tea which was just as good. Definitely going to recommend for people who haven't been there & who have never tried Malay food as this is a perfect place to start with.

Alan Ng

The food is nice, the staff are friendly. Quality and quantity is good, a bit over priced however it is expected with the popularity of this place. Been there 3 times and they're always busy. You need to give this place a try, you won't be disappointed.

ANKIT

I like to visit this place as their chicken laksa is very delicious.very nice interior & friendly staff. Super busy in weekends. Wifi :?? Customer service : Good Love visiting this place again and again.

🌹

The quality has dropped in the past few years in Papparich, the food is nevertheless still good but it’s hard to say that it’s definitely the best Malaysian place out there.

Sid

The food here is really good, the only thing they could improve on is larger portions. The food is flavorsome and tasty. The staff are nice and friendly, and the restart is very clean. Would defs recommend

EATINGUPAKL On Instagram

Came here on a whim before a movie with limited time, no regrets 😂👌🏼 Not one to often choose Malaysian food over something else I was a little stumped on what to order so I went with fried noodles & a coffee milk tea. Food was full of flavour and tastes fresh, it took just over 5 minutes for our food & drink to come out yet it tasted freshly cooked. So glad I stumbled across this place & will definitely be returning 😊

Josh

I visited this location in Saturday night. I totally disappointed. Food portion so small, they serving food in different times if you go with someone you cannot get your order in same time. Menu cover was good but most of them unavailable!! 4 pieces beef in curry which is less than 40 grams!!!! PAPPAPOOR Never come back again!!!

Jamie Chiang

TL;DR: A little disappointed flavour wise. Good place for large groups for both spacious areas and food sharing. Recommended: A drink or Laksa? Came here with two other friends after an exam for lunch. Here's how it went: FOOD: The three of us each ordered a main dish. We ordered the Pappa Chicken Rice with Steamed Chicken (my order), Nasi Lemak with Beef Rendang, and a Pappa Asam Laksa. Presentation was fairly appetising, if not a little messy. I found myself fairly disappointed with the Chicken rice - I couldn't taste any garlic, ginger, or chicken stock, and the rice was severely overcooked to the point of mush. The bean sprouts, despite having dressing, didn't have much of a taste either. The chicken had a light and clean taste, though the pieces soaking in the sauce seemed a bit sweet. I really like the chili sauce that came with it though, which was excellent with the chicken. According to my friends, their dishes were 'average' - nothing really wowed them like they had expected. PRICE: The prices are just slightly higher than other places selling similar food. For three main dishes, our bill came to a total of $50.90, though I had a coupon for a free main dish which brought the total down to $34.40. They also had a new 'combo' menu, where you can order a main dish, a drink, snacks, and desserts at a slightly cheaper price. I think this would be a good option when ordering food to share with a big group - perhaps I'll give this a try next time with a larger group. SERVICE: The waiters are efficient and prompt. Within seconds of walking up to the door, we were acknowledged, seated, and had the menu and ordering process explained to us. I really liked the way to order; we were given a very well-made menu, and each table had a form the customers fill out with their desired order, quantity, remarks, which is then collected by the waiter upon pressing the call button on the table. This is great, especially for big groups where everyone is usually indecisive. The food came out really quickly, everything within 10 minutes of ordering. AMBIANCE: The place is a lot larger than I expected, and is usually really busy during the lunch rush. I wasn't expecting such a well decorated and spacious area, but that's what we got and I'm happy with it. I absolutely love the look of the menu - the photos are extremely well chosen and the menu itself is well crafted and useful. I don't think I've ever seen a menu as good as this one. Overall, I'm ever so slightly disappointed, but I would love to give PappaRich another chance. The drinks seem fairly appealing too. Next time, I would definitely order something else in hopes of getting more flavourful food. This place seems to be good for big groups!

Tanya

Our favourite dishes were the Chicken Curry, Roti and mango smoothie drink Yum yum! Great service, excellent atmosphere and we will definitely be back. Hopefully next time there will be more items on the menu that are available 👍

Annie Low

If you're a typical Malaysian, you probably won't like their "nasi lemak" aka coconut rice.... the coconut rice was way too creamy 🌚 and "sambal", which is the red chilli sauce is too sweet... not spicy and even salty ... i just couldn't get my nasilemak craving fix here😕 Curry laksa was way too rich in coconut milk too ... 😶 very disappointing! Way too overpriced

Aislinn Yu

Large range of Malaysian dishes all for a decent price. Portions are large and drinks are lovely Ordered the congee with steamed chicken that was lovely (portion was big and sadly I couldn't finish it) The Milo dinosaur drink brought me back to my milo-filled childhood. It was lovely :)

Edi NT

Came here with the group of 17 people. Ordered all sort of foods but I just ordered Papa Fried Rice Noodle, found it really nice and spicy. Finished that in few minutes. For drinks tried the Soya Milk Coffee ice blended, found this good too. Did order the mantau with kaya and butter, again that was really nice. Somehow i found this resto nice. Perhaps that was my lucky day? 😇🙏🕺 Anyway recommended and will come back.

Ian Pann

first time going to papparich, and it was a great experience. the atmospheres great, environments clean and staffs have good customer service and communications. got the vegetarian noodle combo with tau fu fa and teh tarik. the noodles was flavored nicely and it just tasted really great. me and my friends all finished our dishes really fast and were really full. overall, the food was much better than i expected and i will be returning soon to try out more.

Sindhoor Nalli

This was my first time here, the food and the portion sizes were really good. They don't do bookings so going for lunch from work is very risky cause they do seem to get busy. Today their eftops machine was broken and they decided to tell us this after we were all settled in and placed our order. Luciky, they did say we could do an online transfer (inconvenient but better than sending us out to get some cash I must admit). The staff did not bother explaining how their ordering system works properly and in general some of the staff looked extremely unfriendly with the do not talk to me look slapped on their faces.

Kathleen Tambis

whenever we feel like eating asian food, this is the first resto comes to mind. the food reminds us of singapore and malaysia though a big difference to prices. nasi lemak or char kway chow cost around 15-18$. good side, it has with big servings. still, highly recommended!

Tony Bai

I went to Paparich on a quiet Sunday night with my best friend and a korean friend, to my surprise the place was quite busy but we were seated quickly however the table was a little small for 3 and I had to eat awkwardly as the food were squeezed on to the table. I ordered the dry kweong noodle with steamed chicken and lychee jelly, I find the noodle bland and flavourless, the chicken was dry because they used chicken breast instead of a more tender cut like thigh and the jelly tasted as expected (lychee flavoured Ice flakes topped with mint and black coloured jelly cut into cubes) however the place felt welcoming and had a good atmosphere, overall, that's what you get for not being rich.

Ta-Chung Huang

Their food is good. But I had very bad experience while dealing with them.My wife and I went to CBD brunch in February to celebrate my birthday and valentine's day then after we left in the evening, my wife vomited and split out all she had on that night. Then I vomit and diarrhea and I was sent to white cross next day. I was told by the doctor that I had the Stomach flu. I could not go to work next day. I rang them to ask to check their food two times and not really care about me. Their manager rang me at the third time as I made a serious complaint on the website and FB. They refund the meal and made compensation for my medical bill. They refuse to pay our work lost. They said it's not their fault. I will suggest you prepared for the bad experience while things go wrong. Luckily, my two years boy didn't come with us. I won't go there anymore. Very disappointed.

Iris Joy Ebasco Edic

The service was good. Food came fast, did not have to wait that much. The attendants were also nice and friendly. The quantity of food was also worth it for the price. And of course, the taste was not disappointing. I'll be back again soon. 😁

S

This was my second time at PapaRich and I was so excited to be coming back. The first time I was on a date and the food was absolutely delicious, sadly this time around we were left quite disappointed. My partner got the Papa Char Koay Teow(No4) which tasted nice but only had three prawns with the dish... In my opinion three Prawns are not enough. I had the Dry Curry Egg Noodles with Steamed Chicken, I found it quite flavorless and the Steamed Chicken had the skin on it which was quite upsetting. The last upsetting part was how small the No4 portion was compared to other meals. We decided to order a Lychee Soda and a Lemon Iced Tea.... The Lychee Soda was a real delight and I would highly recommend this but the Lemon Iced Tea had so much sugar in it we think they accidentally added it twice.... although we didn't want any sugar in the Iced Tea at all. We will look at trying PapaRich another time as from the reviews maybe it was a bad day.... Please have consistency PapaRich

Annie Wilson

Came here for a work meeting. The food is very cheap, but in my opinion nothing amazing. I'd give a 5 for the price though! If you're after something cheap and quick then this is the place. Most food is already prepared! We ordered and 5 minutes later the food was ready, note the restaurant was jammed packed also.

Daphne Margarette

Had finished lunch with my girlfriend. Foods taste alright but the fried rice was too salty as well as the rendang. The place is also a bit pricey compared to some good restaurants in the city. Service is also average.

Jade Paris Beguely

Was not an establishment that stood out for me, the design was not to taste, and the food had generous servings but for the price range the quality of the product was lacking. Service was pretty good though! Thank you.

Ann R

Great Malaysian food. Very large portions so I find that one main is usually enough for two people. Love their Nasi dishes. Served very authentically with poppadoms and sambar. The gravy is very rich and full of flavor. It's hidden close to event cinemas on Queen Street above the food court and is easy to miss. Easier to find if you enter through Aoetea Sq.

Kanika Solanki

The red chicken is basically just chicken thrown into some ketchup. BEWARE. Milo dinosaur is 90% water, 10% Milo powder. I literally finished it in 4 sips. Noodles are too oily and FULL of soy sauce.

Chiny Chin Chin

I didn't know why most of the reviews said it's not pricey. Well to me it is pretty expensive. I mean I couldn't afford to eat this regularly. Ordered hainan chicken rice and it was too dry. Nothing special about the dessert. Paid $85 for 2 people.

Jade0289

It's my first time having Malaysian food.And dining in PappaRich today left me an unforgettable memory. Stuff there were super friendly and helpful. They are all very welcoming and always ready to help their customers. I ordered Chicken Curry Laksa & Tropical Lime, both were fantastic! Portion was generous, everything in the Laksa was cooked to perfection! The vanilla ice cream on the drink was fabulous! Will definitely go back with friends& family!

AJ

I have been here many times and have yet to be disappointed. Exciting how there's so much variety. Love the roti canai and the accompanying selection of dipping curries! Char kuay teow had that wok smokiness and well-seasoned. Wat tan hor (hor fun) was delicious, gooey but didn't get curdled at all. Chilli pan mee we agreed was not really as authentic (different noodle texture and size), a bit spicier, but was enjoyable nonetheless. Curry laksa was creamy and rich, but not the best in my opinion. Assam laksa and Hainanese chicken rice were one of the better ones in Auckland. Sago dessert with gula melaka and coconut cream was a great way to finish off the meal. Their drinks tend to be a little sweet but they are usually accommodating if you write some preferences on the comment section of the order slip. Service is fast and friendly. The write-your-order-on- a-slip system is very efficient. I like the ambience as it feels like its own unique lively space, what with it being crowded and all the chatter. The place is also spacious, well-kept, and cozy. They usually seat you quickly enough, but I have only come here in relatively small groups of up to 4.

Mindylow_

Malaysian food is all day favvvvv! Lovely food with lovely Malaysian staffs but I had to say, nothing ever beats the best authentic Malaysian food in Malaysia.... I miss home! Laksa was pretty good but it was too rich for me as too much coconut milk was added and I can't taste any single spiciness in it. I might have too high expectation for it!

Karl Evangelista

If you are wanting some quick but authentic malaysian food I will highly recommend you to hit up PappaRich. The servings are big and service is pretty quick. I ordered the crispy noodles which is my personal fave. Their take of it is a bit different. The gravy has a distinct taste that is quite acquired. But I still enjoyed it. The dish I was surprised with is the chicken with noodles. It was soooo tasty. Even though it looks pale it was yummy.

Oksana Zhang

Came here a few times, ordered rice dishes both times. Portions are very decent for price, service is really attentive and friendly too! However I'm not too big of a fan on the cinnamon seasoning on the rice, so I might opt for noodle dish or curry next time. Their chicken skin is pretty good! Good portion and exactly what you would imagine! Would recommend if you're feeling hungry, or with big groups!

Rakin Chowdhury

Amazing food in a relaxing place. My chicken was well cooked and the noodle soup well seasoned. Be warned, the chilli is VERY spicy! I've been there multiple times and would definitely go again. Huge selection in their menu so this place is an indecisive person's nightmare! I recommend enjoying one of their selection of special drinks at the back of the menu. Try any you like, won't go wrong.

Rachel Shen

This place is recommended by my friends so we went there about four times. 6 people, four times, every time we try something new and we share our dish. So I think I can provide a detailed comment here haha. It is a nice place for friends chatting with a nice meal, not to mention it is just right beside the cinema. Clean, tidy, friendly atmosphere, quiet a lovely place to go. Main dish: R01 rice with steamed chicken is nice. Chicken tastes light and soft, really similar with Singapore's famous Hainanese chicken with rice. I had some other meals too. They are nice but ehh they tastes no much different. They have a beautiful menu. But if you take a further look, you will find there are not much choice as they look. All they got are 3 kinds of rice, 2 special sauce, chicken leg or chicken breast, prawn. Most meals are combination of these materials. And another problem is the taste is influenced too much by spice. Both taste and smell are full of spice so i think it is a little bit too much. So four times of our experience, OUR feeling is they have nice food, but most main dishes taste almost the same. Except the R01 steamed chicken haha. Btw, the rice they got, are rice, coconut rice, and rice made with special Thai spice. They coconut rice is a bit salty. Thai spice rice ehhh taste dry and full of spice smell so it won't be my choice next time. As to the side dish: They are all good. Especially the fried chicken skin with sweet chili sauce. Drinks are perfect. I love every drink I ordered. If one day I sit back in this lovely place, I must be come to the drink haha. Main dish: 3.5 biggest problem is most dishes taste the same. Side dish: 4.5 Drink: 5 perfect drink haha

Leo Dilshan

Very good food . Friendly staff . Reasonable price . I'd say authentic . Family friendly place . Nothing to complain about . Recommend Nasi lemak . 10/10 for flavour 8/10 customer service

Richa Khattar Goyal

This was the first proper Malaysian that i tried.. the Roti Canai is to die for.. its flaky, crispy, crunchy.. they serve it with daal and curry and both tastes good.. daal has got good galic flavour. I had jaamine rice with curry chicken and sambal prawns.. didnt like the sambal prawns.. they were not spicy and didnt feel thy were properly cooked. It had a smell of burnt soy that turned me off.. chicken curry was nice. Chicken was a bit spicy, juicy.. nd best part it was boneless therefore easy to eat. My husband ordered red curry chicken with biryani rice and eggplant.. he was not happy with his plate as chicken was sweet!! He loved the roti canai and ordered another one. He ordered the one with egg in it.. that satisfied his tummy. The ambience is good.. service is quick, but i think it just depends on what u order. I would like to go there again to try thein noodle dishes.

Ivie

Rendang was flavourful, however the meat was quite dry. Service was fast. Quite pricey it gave of a western take on Malaysia from the interior. Wasn't very authentic but it was decent

Trang Huyen Tran

Nice environment My Malaysian friends said that the taste is quite authentic here. Nice food of course If they can open a bit later, it would b great.

Dihang Wu

Went to this place earlier tonight with little expectations and was blown away by how great the food was! I ordered a curry chicken nasi lemak and also a glass of milk tea. I also quite like their ordering system where you don't get pressured in ordering your food quickly. Only reason why I didn't give this place a 5 rating was because my friend's roti did take a little longer to come out of the kitchen but that was probably because Saturday is their busiest night of the week. I do recommend this place!

LilMiss Foodie

It was our first time to try Paparich. We noticed a queue to get in nd took a chance that maybe there will be a table for two straight away. There was! We were seated immediately. Service is polite and quick. This is however not a restaurant to go to if you're after experience. You have to write down your own order and table number and give it to the waiter yourself. You won't get any form of contact with the waiters/waitresses only until you walk to their counter to pay. The interior makes you feel like you're "at home" because of the beautiful cupboards and light bulbs. FOOD: Curry noodle Laksa was great! Unfortunately the pepper chicken chop we ordered tasted like it was deep fried too long and didn't taste any special at all. It isn't worth $18. It's literally just a piece of almost burnt deep fried chicken, rice, an over-cooked egg with cheap veggies on the side. The pepper chicken taste was bland and we have had better for less than $12 elsewhere. Maybe we will give it another go.. but was a little bit disappointed.

Emmelyn Fuentes Rosell

They offer hearty meals with a reasonable price range. The service was fast. And the way they take your order is very interesting. The staff will give you a piece of paper and pencil for you to write down your choices then if you are finished writing your orders then you just press the button and someone will attend to you.

Anushree Sen Gupta

Mmmm....PappaRich is real comfort food, especially for the hidden Singaporean in me. The restaurant has a good atmosphere and the premise is very modern and clean. We tried several traditional dishes such as Nasi Lemak, Roti Chennai, Roti with egg, Biryani and Bandong. The Nasi Lemak with chicken curry and sambal prawns was great. Lovely combination of flavours and great to see fried Ikan bilis and peanuts to add the extra crunch. I would have preferred more coconut in my rice but that is just a personal preference. The sambal accompaniment was a bit sweet but worked well over all. Be aware the sambal is very spicy. Good thing we had Bandong on hand, a refreshing rose flavoured drink. The Rotis were good too but not spectacular. Overall a good substitute for the real thing. Will definitely try again.

Kurt Astro Buckingham

Well worth a visit before or after a movie, firstly from the fit out the great food and service a perfect casual dining experience can't wait to go back

Raymond Tiong

I’ve been here twice and loved my experience both times. The portions are big, the food is flavourful, and the staff are generally very nice. Catering for the South East Asian community in NZ, PappaRich is a much more authentic and down-to-earth option compared to trendier places like Madam Woo or Mekong Baby. The only point of warning I’d give is that the queues can be long during peak times (e.g. 7pm Saturday), which is a testament to this restaurant’s quality and popularity. For starters, you could have their Roti Chanai (naan bread with dipping sauces) or Kaya toast – which looks simple but is surprisingly tasty. I would recommend their Nasi Lemak for first timers, as it’s made of up a range of things all on one plate: coconut rice, boiled egg, cucumber, curried meat, anchovies, and nuts. It sounds like a weird combination, but it totally works! My Malaysian friend didn’t find the Pan Mee to be as authentic as what she’s used to back home – but it wasn’t anything we would warn people away from. Their chicken laksa and curry noodles were surprisingly not too spicy, so even people who tend to shy away from such dishes (like me) should give them a go. They also have a huge range of drinks (including dessert-type ones), so there won’t be any shortage of new things to try each time you visit. Overall, PappaRich ticks a lot of boxes when you’re looking for Malaysian food in the city outside of a food court. Can’t wait to go again!

Levi & Ana

Was nice to experience Malaysian food. Obviously a famous place to come to as tables were mostly filled. Family friendly. If you've never dined there before the ordering system is quite different but I liked it as we could take our time choosing. They give you a menu with pictures which I also liked particularly if you're not accustomed to the type of dishes. They offered a range of drinks teas, coffees and also other Malaysian drinks. Each dish came with a code which you write down on a pad given to you. After your selection you ring the buzzer. Not 'wow' food but tasty if you're wanting something affordable with a different experience. I highly recommend their naan which you can order alone or with a curry dish and sauce etc. I read on the urban list they had one of the best naans in Auckland. Didn't disappoint.

Aditya

My first visit after ages for malaysian cusine and PappaRich fullfilled it. We ordered the Nasi lemak one with chicken and other with beef. It was just delicious. The staff was really friendly. Had a great experience there. Will soon visit again.

Vanessa Gao

My third time here and this time I finally ordered the ren dang roti which tasted good but it took so long to arrive. My friend ordered a normal chicken noodle dish which came super fast but since the roti was made fresh it takes a long time. We went when it wasn't busy and my fish still came after my friend finished his meal. Price is very cheap and good, but with be prepared to wait if you order the roti.

Nashi Dasgupta

If you want to have some fine dining in a low budget at the same time you are craving for Asian-Malaysian cuisine with a good taste in the Auckland CDB(Queen Street),Then this restaurant is a famous Malaysian outlet from Malaysia and is known for its great food and ambiance.I don't like spending a lot but love enjoying great food.I figured out about this restaurant which is inside Imax SkyCity Metro Food court, It is in a separate section so you can enjoy because they have their own restaurant set up and the best thing about the service is as soon as you go the waitress will give you a paper and pencil to write down the DishCodes from the Menu you wish to order and then each tables have a calling bell so you can just hand over your Order paper to the Waitress. Their portions are huge and sufficient for one person. We tried their Biryani served with Eggplant Sambal,Prawns and Fried Chicken. Then we tried their famous Chicken Roti Chanai served with Indian style Daal(Lentil curry) and chutney. For Desert we tried their Sago Pudding and Egg Caramel Sago Pudding. We also tried a Drink which was Sesame Ice cream on Soy Milk,because you will notice a lot of people order a variety of Drinks and this made us more tempted to try one.They have a wide variety of Beverage Menu to choose from Coffee,Tea milkshakes to fresh Juices. Price:25-45 NZ Dollar for 1 person Location: Inside Imax SkyCity Metro Food Court, Queen Street, Auckland CBD New Zealand Cuisine:Malaysian Lunch&Dinner Ratings:4/5 Quantity&Quality:4/5 Recommend: Roti Chanai with Chicken Curry

Charlette Taylor

Loved the place and the food! Liked the system they use for orders! Very smart I thought! 5 out of 5 Wish it is closer to home then we'll be there every single day!

Nidhi Mahi

awesome

Ffionachua

This is a great place to go if you want a taste of what it would feel like to eat in Malaysia, but in a nice and clean environment. The food is delicious, and there is a great variety to choose from. Even the drinks menu is a few pages long, so there's definitely something for everyone at papparich. My favourite is their chicken curry - great flavours, and the chicken is always so tender. Id also highly recommend drinking the organic soya / soya milk with sesame ice cream.

Gus

Pappa Rich is tucked in the back of the Event Cinemas complex. We arrived for lunch just after 12pm and got a table with a high chair straight away. Service was fine and the food arrived in good time. We ordered a seafood laksa(nice heat, noodles al dente, good flavour), char kway teow and a plate of wonderfully sinful deep fried chicken skin pieces(which the kids loved ;)). We asked for the kway teow to be not spicy so the kids could eat it so I can't comment on the heat level. But it lacked enough wok char flavour and probably a little seasoning too. I'd be curious to try some of the different dishes, especially the curries

Tim Shnaider

Very average tasting meal compared to other higher rating Malaysian places. Service was friendly. Feels just like a food hall restaurant which it is.

Gil Gutierrez

Drinks never arrived .... bad service after 8pm...reminded the serve staff re: concern but they were just so busy cleaning up ... was apologetic but did not do anything to follow up our order..

Michelle Horfilla

Have been here a couple of times already. Initially the food was good, but as they got busier some lapses seem to be happening. If you order and make a mistake, watch out. They are very unforgiving and will charge you your order because you had written half of it on the paper even though you had not written down the quantity. Who knows, maybe they could have served me 50 dishes of the order. All I was asking was some consideration. Our drinks alone were more than the mistaken order. Service has become a little ruder, but the food is still okay.

R-Dee Roche

They don't take reservations so bear in mind during peak dinner hours it is very possible you will end up in a very long queue. Service is fast and excellent. Loved the food especially the Beef Rendang, which is now a favourite of mine. There's also an extensive desserts list - the tau fu fa is highly recommended!

Winson

Just came here for lunch today. It was a disappointing experience. The place was about 70% full when we arrived. When we ring the bell to give them our order. It took them more then 10 minute to respond and it was my dad who actually raised his hand to ask for someone to come pick up our order. Seriously, why have the customer ring the bell when no one will answer. The portion of the food was on the small side relative to other Malaysian restaurant. The food was very average, the hainan chicken my dad got was blend and tasteless. In terms of price is abit more expensive compared your typical Malaysian restaurant and for the taste of the food, I don't really feel is worth it. The lycée mango drink my brother got was also disappointing. The lycée looks very 'dead', it was canned lycée. He don't mind canned lycée but it seems to have been in the fridge for quite some time. The lycée was frozen to the core, he can taste the ice when it bite on it. In the end it feels that it have been in the fridge for so long that we were scared that my brother might get a stomachache if he is to eat it and tell him to leave it. The last photo was a close up of the lycée to show how 'dead' it looks.

Bella Qian

Been to the place twice and didn't like it either time. Tried the rice and noodles but both were disappointing. The only good thing was the drinks like the milk tea. The hainan chicken was okay but the chicken they give with rice was bland and dry. The dessert was also average, nothing special about it. The noodles was overpowered but sweet chilli and fish sauce. Although not pricey it is not worth the visit.

Tami T

Favourite casual Malaysian joint!~ The menu is extensive and covers all taste buds! The dishes always come beautifully presented and of top quality taste -- all for a very good price too! The staff are lovely. The decor is lovely. The whole place is lovely -- I would highly recommend PappaRich to anyone interested in trying Malay cuisine or anyone who is wanting to try something different!

Susie Lim

Being first timer to PappaRich had dinner last night and we ordered Seafood Curry lLaksa, Crispy Roti and curry chicken. Ambience is good and the menu looks good with the photos and write on the paper what you want than press the button when ready to order. The food arrived first look at the Seafood Curry Laksa was dissapointed too much artificial chilli oil. The noodle texture is good however the flavour of the soup is actually not authentic from a bottle paste plus the coconut milk after taste. Which means the coconut has been overcooked. The Crispy roti is great. ..crispy texture and next the curry chicken. ..the chicken meat. .disappointed has been reheated more than once .. soggy protein texture fibre taste..overcooked meat. Basically, food court dishes taste much better than theirs for the price they charged. Plus other Malaysian cafes do better than them. ..cook from scratch with fresh herb and spices - ingredients not from bottle curry paste.

J Li

It is slightly overpriced and we waited for 40 minutes for a table. Food tastes above average. Service is ok. Wouldn't mind going there again for convenience, but probably won't make a huge effort to do so.

Michelle W

Bit pricey for what you get, however the Tandoori Roti Canai tastes good and takes me back to when I was in India! Not quite the same (obviously). Some meals may disappoint more than others. So it's not a place I would dine much but a nice place to have a nice small-ish meal and nice sweet drink with your friends!

Lia Yosaatmadja

I don't know why this place has a lot of bad reviews... I thought the place was not bad at all. Sure it is not the most authentic malaysian cuisine and you really can't compare to the food you eat in malaysia, but to be fair the taste of the food was not too far of the mark. I like how you get quite a large selection from their menu. And they have all those malaysian/indonesian drinks that reminds me of home. So we went there for an early dinner. We were hungry and we ordered a few things from the menu. I have to say I really enjoyed their crispy chicken skins and their roti chanai! The nasi lemak was not the best, I thought the rice was not as tasty and it was a little hard and cold but the sambal eggplant and the fried chicken that came with the nasi lemak were awesome! The service was friendly and very efficient. You basically fill in the form and ring your bell, they will come to pick up your order and voila! Those glorious food arrived within minutes.

I_like_pickles

Have been here a couple of times. Situated in the newly renovated part of IMAX behind the Coffee Club,and where Playhouse used to be. This place can get very busy so go for an early or very late meal. Or just cross your fingers at peak times. Service is very efficient. You order your meal by writing down the code from the menu onto an order form. When you are ready to order or if you need to be waited on, you press a buzzer on the table. This alerts staff you need them and they will tend to you asap. Flavours and portions are good. My favourite drink from the menu is the coffee jelly drink, reminds me of bubble tea but with jelly.

Sasan Rad

We have been to this restaurant many times in the past however in what we experienced tonight was terrible. 1- We all ordered food and everyone but my girlfriend's food arrived only to have her meal arriving a while later on with a small apology. 2- The food that was served to me was supposed to be the deep fried chicken and curry prawn, etc. The Chicken was NOT deep fried (basically having cold left over KFC the next morning) and the rice was hard and cold and not to mention the over all state of the presentation (perhaps they had a bad day?!) 3- After having the meal sent back the waiter came back saying "sorry there will be a 20min wait for the exact same meal which i rejected and asked for a different meal to have as "Takeaway" 4- After waiting for a good 15min i finally received my takeaway "Chicken and prawn" fried noodles only to realize that what they gave me was a Vegetarian Tofu Fried noodles..! wow... A very disappointed REGULAR customer..

Jerry Zhang

$16.5 for this portion? F---ing kidding me! 8 pieces of vege chicken. I'm not gonna ordering this food any more. It's ridiculous. 😤😤😤😤😤😤

Jennifer King

Been there many times. The environment is just fine. Friendly staffs. However food quality is just on average. Chicken laksa tastes too heavy! Curries are just ok! Fried noodles taste nice tho.

Jasmine Tay-Paepae

We used to like going to Papparich. Even though it is more expensive compared to other Malaysian restaurants in Auckland, we would still go. Our last dining experience was very disappointing. Staff didn't seem to know what items on the menu had run out. Four items we had chosen ran out and the lunch service had only just started - how can you run out so quick? It is more like they did not prepare for the lunch service. No white rice available - how can you not have white rice? The restaurant manager who was dressed like she was at home, didn't seem to care at all. After addressing our concerns with her, she didn't apologise at all. When I went to pay, I told the lady behind the counter that the service is not up to scratch. She turned around and spoke to her manager. Instead of the manager talking back to me, she got the lady behind the counter to talk to me. When my husband went to speak to her, the manager didn't stand up and just sat down in front of her laptop at the booth. The overall standard for PappaRich has gone down the hill and I would not be returning any time soon. For the amount of money you pay here, you can get 2/3x time better service elsewhere.

Aucklandeats

When I mentioned to a Malaysian friend that I wanted to try some authentic Malaysian food, she took me to PappaRich as apparently it's the closest to food back in Malaysia. We went on a Friday night and waited for a few minutes for a table. We got a couple of iced coffee drinks, the chicken curry laksa, Roti Telur with Curry Chicken, and another chicken rice dish that I cannot recollect. It came with rice, curry chicken, salad, sambal, fried peanuts and a boiled egg. Service was quick and the food was good. The laksa was my favourite dish. The curry/soup was coconuty, spicy and perfect for a cold winter night. Special mention to the tofu in the laksa. It was so so flavourful and bursting with juices. Yummm. The Roti was layered with egg and typically Malaysian Roti-delicious and I could eat endlessly. It came with curry chicken, sambal and dal. Great dish. It's moderately priced with good portions. I would definitely return here.

Deen Khan

When it first opened both the service and food were amazing. But now quality of the food has gone down but the service has completely disappeared. They ran out of ice cream for my drink and said since they has made it with different ice cream I had to have it and pay for it. This seems quite unfair as if they didn't have it they should not have substituted and expected me to pay for it.

Anna Fern

Although this restaurant is very busy you won't wait too long to get yourself a table. The service was really fast and the food was good too. I'm just not too happy with their chicken laksa noodle soup. It's not very rich in flavour.

Veronica Te

The place is usually packed at peak times and you have to line up for quite a while. If you have to wait for more than 10 minutes this place is not worth it. The food is pretty average and the noodles in the noodle soups are always over cooked. The portions are crazy huge but again the quality of food is not the greatest. The system is really efficient and they always have enough staff on hand to help you with anything pretty quickly

Anson Wong

I have been here a handful of times now, since the first month they were opened but the quality of food and service seem to be declining each time I visit. I ordered the chicken rice set - this was very bland and the chicken was dried. My girlfriend ordered beef rendang set but it came as curry beef. My girlfriend didn't say anything as they seem very busy during that particular night and didn't mind trying the curry beef. The waitress came along half way through our meal to ask how everything was and of course I told her we were given the wrong order but was happy to eat it so there's no problem. She insist to tell me that they didn't do anything wrong and that beef curry is the same as beef rendang, at this point I just thought it was funny and only after I seem annoyed that she give me the conclusion that "she's not the chef" and walked away. I would advise to go here as a last resort.

Sita Pramana

FOOD POISONING!!!! I live in Melbourne and I've always liked papparich. So when I came to Auckland, I thought I would have one for dinner. I ordered the koay teow and asked to replace the seafood with chicken. The order came fast. Although the chicken seems a bit off, I disregarded it and kept eating. Few hours later, I started to feel unwell. I had diarrhea and nausea. I was burning hot. I couldn't sleep all night because my stomach was in pain. I finally threw up in the morning. Now it's day+1 since I ate there and I'm still feeling unwell. Definitely not going to come back again! At least not to this branch!

Manic Diner

Dined here the other week with a friend. We loved the food..ordered the roti canai with curry chicken and beef rendang, a side of fries and had an iced mocha with ice cream. Everything was delicious and the roti was sublime. But while the food was amazing, the service was poor. As first time diners to Papparich, we were disappointed that the staff who showed us to our table didn't take the time to explain the ordering system. She just dumped us at the table after looking like she was about to say something, thought better of it and walked off. From there, we played the guessing game with the clues available - pencils, pad, a wooden cutlery holder with a pager button. After we brainstormed our way through the ordering system, we had to overcome the obstacle of being delivered the wrong dish, communicating it to the server only for them to shrug and walk off without placing the dish in front of the person who actually ordered it. The service is appalling and no matter how good the food is..it's the service that determines whether or not I'll be back!

Nathalie

Dined here for a birthday dinner (free feed yay) therefore we ordered lots of food and drinks. For starters we had chicken skin and mains we had roti curry chicken, beef Rendang, fried chicken, roti with onion and all sort of drinks. Ambiance is great very relaxing vibe and great for casual dinner. Food wise flavours were not there, almost "food court" flavours beef Rendang was very average and their curry and roti too, was a tad disappointed because I've seen great reviews. Drinks were okay they were all a bit too sweet for me. Selection of menu is great lots to choose from but quality of food and flavours lacking. Also it's a bit pricey for what you get. For 7 people with main each plus one extra main and 2 sides and drinks we paid $205 which is pretty okay for a group feed. Overall it was average.

Patriz De Leon

Papparich is one of the best Malaysian restaurants I've been to in Auckland. Centrally located in town, it's interior and ambiance is a lot better than other restaurants of its kind. We always order Seafood Laksa & Roti Canai for mains and Egg Sago Pudding for dessert. The soup of the laksa is very rich and full of spices. The noodles are also cooked to perfection and they are generous on the toppings - with fried eggplant I like the most. What I like about the Roti Canai is it's roti - far better than others. But the chicken curry is just okay, I find Selera's curry better. The Egg Sago Pudding is a must try! Very nice combination of pudding, tapioca and sweet coconut sauce. Great value for money so definitely coming back!

FoodBin

Pros: Food and portion sizes were good. Some of the dishes took a while to arrive but tasted good. Comparing to Mamak it did not stand out but still a decent place to eat. Definitely has way more choices both in food and drinks! Prices are pretty good too. Cons: No reservations - which can be good and bad depending on your situation. We went on a Sunday eve and it was packed! But did not have to wait too long.

Mhadel Asuncion RN

Went here friday lunch. Quite reluctant to dine here that day as the restau is a bit busy. But because we were very keen to try it, we decided to have it a go. We were greeted with a smile and have seated promptly. The ordering process is a bit cool where you have to fill out the order chit and just press the button to alert the waitress that your ready for your orders. We have ordered the nasi lemak with fried chicken and nasi lemak with chicken curry. We waited at least 15mins for our meals to arrived. My husband is not quite impressed with his food. He thought the fried chicken is bland. Just pretty average as per him. However my chicken curry is a treat! I enjoyed every single element on my plate. Its just so yum..will definitely coming back again soon to try other dishes.

Vinay Parmar

A really good place for the combination of the cuisines! I felt the quantity they serve is perfect for a average eating person and also the lichee soda is the best!

Veganista

We loved the concept here, where you write down your own order and then press the buzzer when you are ready. Took a few buzzer presses but they were busy. I ordered a meal from the vegetarian menu and asked for any animal products to be removed. The waiter went and asked if it was possible and let me know it wasn't, then told me what the vegan option was. He actually said the word vegan, so they know what it is which is great. However the noodles were dripping in oil and had little flavour. I let them know, to which he said I could have specified on the order form. But I didn't know oil was the main ingredient. Great atmosphere and ideas but food not up to scratch.

Foooood

We decided to dine here because it was so packed every time we walked past this place and we were curious about what makes this place so popular. I found nothing majorly special about their food, but I liked the variety of the drinks on the menu. The lychee soda was very yum. The whole restaurant felt fresh new and the order system is well-organised. Will visit again to try some other food on their menu.

Rachel Sun

Convenient location, organised ordering system and great service. I got the Chicken Curry Laksa and the Kopi (iced) which was like iced coffee. The food was good, price was decent but the drinks were amazing. Food came out a little bit slow, but understandable as it was a busy night Will probably come back sometime to try some other dishes

Medium_Rare

Open kitchen, crisp clean new layout and a classy ambience. For all its glitz and glamor, I found PappaRich distinctively average and that's me being saliently PC. Coming here with a colleague, we had the Hainan Chicken Rice and Char Kuey Teow (CKT). Our orders were swiftly taken and 20 minutes later our dishes arrived. 20 minutes did seem to be a little long but if the taste is fantastic then I can handle that. When my CKT arrived I was disappointed, the meal looked depressing, soggy and plain. Did the taste of the meal match up to the visuals? Yes, the CKT lacked flavour and was extremely bland. If I were to be brutally honest it tasted like $8 fried rice from those awful takeaways. I'm glad they weren't largesse with the meal, but it's worth pointing out that the dishes are on the higher price end and you would expect more. The chicken rice was average too, nothing special however the portion size was good. My visit here was a disappointment but honestly how does a Malaysian place f*ck up CKT? Perhaps the place has put too much emphasis on presentation rather than the quality of food. Showstopper: Really fantastic venue. Overall Grade: C+, the chicken rice had good portions.

Lynn

Tried Laksa. It was good but a bit small than laksa in everywhere else! but yeah, I could not finish most of the laksa but the size here is just my size!

Tina Pan

Very busy Saturday night, wait about 15 minutes for a table. Service was good, friendly staff. Self order system, a bit strange that the bill came before the food. Food was good, a bit on the expensive side ($5.90 for a slice of thick toast with butter)

Rochana Kennedy

Food looks and sounds MUCH more appetising on the menu than it does in real life. Some dishes came out really late and were thoroughly disappointing. Meals reminded me of poor quality cafeteria food or aeroplane meals. Would not recommend...

Margret N

First of all, the pros: Great interior design and restaurant set-up, good atmosphere, awesome range of drinks and desserts, lovely music (they were playing smooth, relaxing music like Don McLean's Vincent, Minnie Riperton's Loving You and Norah Jones' Dont Know Why) and an aesethetic menu. In turns of the food, I have to say that I've had tastier Malaysian in Auckland so it wasn't as good as I expected. My favourite of all the dishes I had was the freshly made flat bread with red onions and egg fillings - those were YUM! I would go back just for the flatbread only and also to try all the drinks/desserts :) We ordered 4 dishes and two drinks and it came to $73 so about $20-$22 per person if you also order drinks.

Athena

Went there on a saturday evening after hearing positive reviews from friends. Luckily we were seated straight away and told how their ordering works. We ordered roti with dhal and curry sauces. Roti was perfect, the dips were an explosion of flavour. For mains: i got the biryani chicken with prawns and husband got redang biryani with prawns. For me the biryani was under seasoned and overly buttery/greasy. The chicken was ok in flavour but skin/fat was still attackhed. The prawns were terrible; they tasted really awful. My husband enjoyed his beef, but thought the same thing about prawns. Did not receive water until we asked for it. I would probably go there again but will order roti dishes instead.

VegeDelight

Papparich is an awesome place to eat. That's if you don't have an apetite and like to waste your money. The food is good to be fair, however, it is not worth the price. Trust me. I was a loyal customer. I have tried various dishes averaging to about $19 per dish. I am not stingy. I have spent more on dishes at other restaraunts. Difference being I walked away satisfied at those other restaurants. Positives: Food tastes good Food is ready within 5 to 10 minutes Negatives: Portions are small. Little curry is provided with large amounts of rice. I order extra sambal/spicy sauce everytime to compensate for the lack of food which costs another $1.50. In most restaurants this would be free. Service is bad. Waiters are always in a hurry. Incapable of even answering simple questions about their dishes. I don't eat eggs and I've always asked for it to be excluded. I can count 7 times that they did include eggs. The seventh time was the last straw. Food ready within 5 to 10 minutes. This is a negative as well because the food comes out slightly warm. This indicates to me that they have pre-made curries sitting in pots. No bang for buck considering the negatives for the price.

Daniel Kinnoch

Ah yes, finally, a restaurant that not only sells great Malaysian food, but uses a unique ordering style that is exhibited in many asian-cuisine restaurants across the SE and Northern Asian region. You pick the food you want, write it down on a slip of paper (the corresponding menu item reference number), and then buzz the server with a little button on your table. No more sitting there wondering when someone will come by, no more trying to remembering everything that you and your friends want to order. I have been here no less than four times. Make sure you get the Canai Kaya, because your life depends on it. Sweet and delicious bread that I wish I could just buy on the street - they warn you that it takes about 20 minutes to make, but every succulent bite is worth it. They also serve a mean Mocha Ice Cream. The Oriental Chicken Chop looks huge on the menu, but is actually quite small - admittedly some of their images are a little misleading when it comes to judging portion sizes. The Vegetarian curries are great if you're trying to stave off the meat. PappaRich are a popular restaurant and get packed out very easily, but I have never had problem getting a table for two. The staff always seem a bit flustered and stressed but their ordering system makes it a bit easier for them, I would hope.

Queena

Pappa Rich is amazing! Ordering system Is great, service is great, meals arrived fast and the food is delish!! I ordered two mains the first the I got there cos I got told how delicious their roti was -and damn right it was! So light and crispy. I also got their laksa. And that wasn't bad either. Love how their meals weren't ridiculously spicy. Even though it states "mild", most places are spicy AF. Their drinks selection was pretty enticing too! Just wanted to try one of everything! Will definitely have to come back for their desserts too. The price range is reasonably cheap. Would eat here every night if I could! 😋 Only downfall is that it closes way too early -even when their site says 9pm or 9.30pm they won't let anyone in 30-45mins prior to closing which defeats the purpose of "closing at xxx time" 🙄😐

Michele

Had heard plenty about this place and was really looking forward to trying the Roti Canai. The ordering system works quite well, you just fill out what you want on the form and push a buzzer, though this wasn't explained to us so could have been confusing if I hadn't read reviews before coming here. I really enjoyed my meal and the Roti was lovely and fresh. The iced coffee tasted just like Coffee Boss from Japan so was a massive fan.

Gawan Bakshi

Us as a family love Malaysian food. There probably isn't a Malaysian restaurant we haven't tried. Finally got around to trying this. It lived up to its hype. There food is fresh. The curries are tasty quantity is great. Service is fast. This experience was ideal for us.

Farshid Hakimi

It's a first time I have been here. For a start they have very friendly customer service. I order some beef remdeng and roti chamai . If you are big fan of spicy food you need to try Roti chamai. Tasty,filing and spicy as well. My Remdeng was also good too. For drink I tried some ice coffee and watermelon Juice. I love my I've coffee and they did it well too . Strong enough and nice mixed. Must recommend

Alana

Ordered chilli ban mee and my husband ordered nasi lemak with curry chicken. For the chilli ban mee, the flavour was pretty good, the combination of the eggs, anchovies, minced chicken and chilli was good. However, as you can see from the photo, the amount of chilli given was pathetic. The name of the dish is CHILLI ban mee but the chilli plays only a very small part of the dish. When i asked for extra chilli, i was told that i have to pay extra. They don't give you enough of whats promised on the menu and when you ask for more, you gotta pay. Felt kinda cheated by the menu. In the end, i took some sambal chilli from the husbands dish and chopped chilli padi from our friend's in order for the dish to be truly spicy. When i ordered chilli ban mee, i expected tons of chilli so it was very disappointing for me. Another negative thing about this dish is that the noodles are pretty dry, so thought itd be good if they could provide a small bowl of soup on the side in order for the customers to 'wet' their noodles since noodles do soak up liquid pretty quickly. The noodles are also very thick and doughy so its like eating dry dough - not nice at all. I wouldn't order that dish again if you ask me. As for my husbands nasi lemak with curry chicken, he said he'd rate it a 7/10. Didn't try his dish but it looks good :)

Ben Ch

Great spot with some of the best Malaysian food in Auckland. One thing I love about PappaRich is the ordering process: You write down what you want on a piece of paper and ring the bell to get the waiter to take your order to the kitchen. Highly recommend the Chilli Pan Mee!

Michelle Ma Belle

We've been wanting to check out this place for awhile now to find out what the place is all about. Have to say we were somewhat disappointed. Very spacious and comfortable environment. Service was super fast and attentive. However, what let it down was the food. Having had authentic Malaysian food before, this was far from it. Also the serving sizes are tiny for what you pay for. The drinks were nice though, especially enjoyed the sesame milkshake, really refreshing. Anyways will probably only come back for the drinks.

“Dailee” 25% Off Zomato Gold

We are PappaRich addicts. As you can see from the piccies, we probably been here more than a dozen of times since it opened. Authentic Malaysian food, great range of dishes, drinks and desserts. Price a bit on the higher side but portion generous. Service is ok and can be improved with employing more people on peak hours maybe? They all running around so much sometimes we had to press the bell many times to summon someone. We tried many different things on the menu from wantan hor, different rotis with curry, briyani rice, laksa, nasi lemak, hainanese chicken, ipoh noodles, kaya toast etc... So far they haven't dissapoint with exception to char kway teow which we are not a big fan of, were expecting wide rice noodles. Overall highly recommended to others. Great casual place to hang out for all ages.

MissEstherZ

I was really surprised to see this restaurant in the metro! Malaysian food is hard to find in the CBD, and I was very excited to come and try laksa for the first time. I really liked the big portions, and I liked the laksa that I had- creamy, and not that spicy. The fried chicken skins were crispy, although a bit dry- thank god we had dipping sauce. The drinks are expensive but I just wanted to try it. Nothing phenomenal. And chicken nuggets with chips are exactly what you'd expect which is good- it's very sad when those things are underwhelming. Very keen to go back and try more!

John Stanford

Pretty good services provided by the team but the food are definitely overpriced. Had two mains(noodles) and two drinks for two people. Paid $89! Overall: Pricey place with normal food.

Christian

A busy place but service was very efficient showing its experience as a franchised chain. However, I think the food was quite average- I don't really remember anything special about the meal we had last week and am not planning to go back soon.

Fleur Cerecke

Had dinner here last night with a group of friends. Overall a positive experience, the service was good and the food came out quickly. However I didn't enjoy my meal - a noodle soup - it wasn't very flavorful. Probably just average for the food. Tried a little of the beef rendang from someone else on my table and that was quite good.

Alice Lai

Deliscious food and great friendly service. One of my favourites! I come here practically every week! I wanna try everything and everything I've tried is yummy 😄 They have very delicious cold drinks too, perfect for hotter months. My favourite drink is the Tropical Lime drink! Very refreshing for summer 😋 Their vegetarian sambal (a type of chilli / hot sauce) is to die for, it's too bad you'd have to pay for some hot sauce with your dish.

Karen

I came here expecting a long wait but it wasn't actually too bad, we were seated and then explained to how to order. A good menu with a lot of options which is great but not when you can't decide what you want! Everything is reasonably priced with good portion sizes. I ended up getting a fried noodle dish and we shared a roti canai with chicken curry. My friend's and I all really enjoyed our food. I tried some of my friend's laska and it was really good. Great, affordable, authentic food.

Natasha

I love this place. Been here several times and am actually craving it while I writing this up. I get the roti canai every time I go - that curry and sambal sauce is amazing and the roti is so flaky. I've had noodles and fried rice here and I've loved it all - maybe found the rice a bit oily. More recently had laksa - such a huge bowl but sooooooo delish. Perfect on a cold night. Like the ordering system too and get food really quickly.

Tom Nicholls

My partner and I have been to PappaRich about 5 times now, and every time we go the food is delicious. The chicken laksa is amazing, and in particular the eggplant that comes with it pairs really well with the rest of the dish. I wish there was more of it and I don't even like eggplant! The roti canai is fantastic as well, though be warned it can take longer to make than the rest of the dishes, presumably because they make the roti on the spot? Either way, it's well worth the wait. The roti is crispy but soft on the inside, the curry that comes with it adds a lovely deep flavour, and the sambal adds a really nice kick to the dish. Overall a really excellent place to eat, friendly service, nice atmosphere, great food and most of all pretty cheap!

Arun Theja

I have been waiting to go there since they opened. Finally got a chance and went there for lunch on Easter. They have a very good menu design, which separates rice dishes, roti dishes, breads and noodles. Service was really good, we got seated and been given an order chit to write the numbers from menu. I ordered a Beef Rendang with Nasi Lemak. It is a beef curry with coconut rice served with peanuts and anchovies on the side. Everything was good except for the curry itself. It wasn't bad, but it was just okay. Overall the experience was quite good.

Peepeeboy

The first time we went give us quite a fresh feeling because it was new. The food was average but the drinks were quite nice. Service was quick and friendly. So we went there for the second time and it was't good. The food was already cold by the time it got to us. We ordered two of the same dishes but one has much smaller portion and the other one. The place to me is more like a fast food chain. It's not somewhere I would go for pleasant dinning experience.

Jamie An

Food was decent with friendly service. I probably won't go again but was glad I tried it once. Prices were reasonably given the amount of food, however the taste wasn't anything to rave about.

Aabhas Dole

After hearing so many good things about PappaRich we finally managed to visit this place yesterday. The ambience is mediocre and the seatings are too close to each other. The ordering system is unique but old fashioned. Staff are friendly and the service is quick. You have a large variety of dishes available on their menu but the drinks are amazing too.( teas, juices etc.) Overall a decent experience. I don't mind coming back to PappaRich again.

FoodieOodie95

■ Super speedy service ■ Good portion sizes ■ Good value for $$ ■ Very Busy ■ Service could be improved Real authentic Malaysian food! Right in the heart of Queen Street - In the Metro so bunched up next to Oko/the movies/ minigolf and that whole chain of restaurants around that area. Hearty, big portions and so very good bang for your buck since the prices are pretty reasonable as well. The menu is very self explanatory and there is a huuge selection but I opted for the Chicken Laksa this time. It was really flavoursome but could have been spicier. We also got the chicken skins as a side out of curiosity haha. The first thing I noticed was probably how incredibly fast the service is! Like wow, Im pretty sure the food arrived in what felt like within 5 minutes of ordering. I also quite liked their little ordering system where you write down your menu code and press a button and they arrive to take your orders. The Laksa and Prawn Mee were great. A must try here would probably be the Roti Canai and anything out of their bread range - didn't get to try their bread menu but this is definitely on my list for next time!! The staff could have been more welcoming/friendlier but overall good, clean and fast service. Has a nice vibe and great selection to choose from so would recommend for sure!

Miraaz Peerbhai

PappaRich is a Malaysia franchise that has been popular in Australia and finally made its way to Auckland. The Roti Canai is freshly made which is a BIG plus point as the ones in Malaysia use the frozen ones and.....not great. Love the variety and service. Good Job keep it up!

Yoonikorn

There are nice big portions and the meals are pretty cheap too. The food is always good and comes out quickly, however when ordering multiple items they will come out at random. Sometimes the service is a bit slow just to place an order.

Rojas

A little bit over rated but the staff are friendly and dishes usually come out quickly, which is a plus. I usually have the seafood laksa here as its pretty standard, right amount of flavour with ample servings of noodles, veges and seafood. Worth a visit.

Michelle Hwang

Fusion Asian cuisine. Low price effective. Told by the staff that I needed 10 mins for Roti Bam, but I waited for almost 20 mins in fact. No staff served me a cup of tap water, I have to move from outside tables area into inside for asking it. The first time but also the last time.

Bella Luv Food

I ordered the chicken skin and a drink. After eating a few, I realised many pieces of the chicken skin have hairs. When I talked to the staff said I felt disgusting and asked her if it was hair or ginger. She went talked to the kitchen and came back to me said it was chicken hair and they tried their best to take the hair out. The staff said sorry and asked if I want to eat the dish anymore??? After I said no she just took it away. I left hungry. I cant believe a big brand like Paparich would served a dish of hairy chicken skin. I don't think anyone should have to eat this. I tried to talk to the duty manager but they said they don't have one. Kitchen manager said it was the supplier's fail, they just buy the chicken skin from supplier and cooked them. They also said they've had many complains about this dish before. I truly don't understand why they're still serving it. Very disappointed. The only good thing was staff very helpful and friendly.

Elliot Ewen Pasione Ikilei

My wife and I were really looking forward to this place and were sadly underwhelmed. The wait staff were friendly if a little under trained, and the ordering style seemed to be a little caveat emptor-ish; the food itself was unimpressive; my nasi lemak had heaps of peanuts and the sauce tasted like a bottle from the supermarket, and the other components were very ho-hum. My wife's noodles were very oily and left a greasy aftertaste, and appeared to be lacking flavour. The drinks were delicious and refreshing, excellent. We went there around six weeks after it opened, so perhaps these issues have been dealt with, but if I am paying over $16 for a nasi lemak, I want it to be an awesome nasi lemak...

NanaKo

Tried this out after hearing so many good stories about it. Situated in the imax building, the deco was very modern. Seating was your typical Asian fast food outlet style. We were greeted at the entrance by friendly staff who took us to our seats. The place was packed so it was lucky we got a table straight away. The menu had a lot to choose from. We were spoilt by choices in both mains and drinks selection. One thing we had to try out was the deep fried chicken skin which to my surprise was not oily at all. For the prices charged, the quality of food definitely outruns it. However, if you are looking for very authentic Malay food, this is probably not the place. I would definitely be back to try out the other mains and drinks.

Thegreeats

Good location as it's in the heart of Queen Street in the building where the movies and minigolf is ! Great service -bought to a table straight away Menu system is really unique ! You write your menu code on a piece of paper and press a button and the waitress comes to get your order! Food was really good and it came quickly Ordered chicken skins as sides and omg there were hair on it 😨 it really put me off but didn't taste too bad! Will definitely come back to try more Mamack in chancery is also very good Malaysian food-id say both is really yum so go to wherever is closer if you feel like Malaysian

Sam Papworth

We dined here tonight (Valentines Day) and luckily arrived just before a queue formed! We were informed of the ordering system before we were seated, which seems to work well and make service efficient. For drinks we ordered a watermelon juice and an iced chocolate. Both were nice and refreshing, however they arrived after the mains did (with the iced chocolate taking a particularly long time) which was disappointing. For mains were ordered the chicken currry laksa, roti canai to share and biryani rice with red chicken and eggplant. The roti was lovely but we weren't keen on the accompanying sauces. The chicken curry laksa was okay - the soup itself was full of flavour, chicken was nice and you got plenty of noodles. The downside were the fishcakes (not what we were expecting) and the tofu which we didn't enjoy. The biryani was great - nicely flavoured rice, very generous portion (if a little too much), and great chicken and eggplant. Definitely the best dish of the evening. Overall we did enjoy our visit however we wouldn't come again, mostly because it's not really our kind of cuisine. Pricing was good and service was friendly, however the order in which food/drinks was served was a negative. Also no alcohol was served which was a negative too.

Lauren

I was amazed by the quality and speed of the service at PapaRich, the wait staff are well trained and you're never waiting long. The food came relatively quickly which surprised me because the restaurant was quite busy. The food had a lot of flavour and came in such a large portion! Will definitely be returning :)

Grubking

Food is good, price just right and the ambience is okay too. But I've taken food twice (to take away) and they give you cold food. Well, not like cold from the refrigerator but cold as in room temperature. The first time I thought it got cold surprisingly fast, so I made sure to check it in the car the next time we got it and it was cold again. Eating there was okay as the food actually tastes pretty good. ¯\_(ツ)_/¯

Emma W

Dined on a Saturday night and fell in love with this place. We arrived between 7:30pm and 8:00pm, there were plenty of tables and no wait. We were given menus and quickly told how ordering works, which is rather novel. Everything on the menu seemed self-explanatory to me, as to what was in each dish and how spicy it would be. We ordered two dishes and roti to share, we were told the roti would be 15-20 minutes (less than standard wait time in my opinion) and asked if that was OK, only because the two main dishes came in 5-10 minutes. Both dishes were great and really generous portion sizes considering they only cost $16.00 each. My dish was so great that I could hardly eat any roti. It was really nice that the roti came with three dipping sauces. There were lots of staff around if you needed them and they bought us water quickly when we asked. Overall it was one of the best dining experiences I have had in the central city for awhile. Will definitely be adding this place to my list of favourites. Second visit and the service was still prompt but the food wasn't anywhere near as good. We both got Biryani rice dishes which were on the table in minutes. Everything had been slopped onto the plate, my chicken curry was greasy and luke warm. No one likes eating warm chicken. The prawn sauce was similar. My partner got the red chicken, which was more bones than chicken. Will try other asian restaurants in the area before we return.

Adeline

I have to say that the customer service here is lacking- i get that they are trying to be efficient with getting customers to write their own orders- but what if people dont understand what the dishes are and need to ask questions? It just lackd the human element that is important when dining out. Luckily i am malaysian and the daughter of a malaysian restaurant owner (in wellington). Ordered 4 mains at papparich and most were bland and lacked authentic taste- only the char kuay teow had flavour- the ABC dessert was good too.

Angela (A Style Collector)

I've been here a few times and I've never had a bad experience. I've found the service to be super quick and good. I was pleasantly surprised by the look of this restaurant. It looks like a fancy diner and I like the system of how you order. It makes it easy for big groups of people to just write...

Updn

Let's put aside the taste bud score sheet for a moment, it is great to see a Malaysian food franchise in NZ! More options for the Kiwis without having to travel offshore. Friday night I have finally met this restaurant's famous crazy long queue. No table booking services but if you look on the bright side this place cannot be a bad choice, since when was the last time you've seen a queue like this for dinning at a restaurant in Auckland? We've ordered a bowl of chicken soup noodles, curry chicken with garlic bread and an ice milk coffee. The flavours of the chicken soup noodles was better and richer than expected. I particularly enjoyed the curry chicken with garlic bread the most. Aside from the great curry flavour, the garlic bread balances the heavier spices quite well. It was relatively addictive. If you have a bigger appetite where you can comfortably finish a bowl of soup noodles by yourself, then you may need to consider to order two of these garlic bread set. I did find the ice milk coffee a little too creamy sorry but i still thinks the Viets is doing a better job on milk coffee. The restaurant had provided us a good customer service experience, comfortable clean environment, fair food proportion and pricing. There are so many delicious food on the menu, can't wait to return for more

Jasmine Chai

It's been a few weeks since we visited Pappa Rich but I thought I'd share some thoughts on my overall dining experience here anyway. First off, their prawn mee and rendang were mediocre to say the least. Unfortunately, the rice that came with the rendang was probably the best thing we had all night. I'd give the food a 3/10 overall. Upon arrival we were ushered towards a ridiculously small table for a party of four. We noticed a couple sitting at a much larger table nearby and they also happened to be done eating. It was apparent that they didn't plan on leaving anytime soon despite the long queue of hungry customers waiting outside the restaurant and the many customers seated at tables that were far too small for them. However, none of the waiters did anything to rectify this situation and that was what annoyed me to no end throughout the night. So customer service only gets a 2/10 from me. Oh there's one more thing I'd like to add: don't greedily fill your restaurant with so many tables that you're left with barely any floor space for functional purposes like moving a high chair across the room without having to CARRY IT OVER TABLES. We won't be back.

MegaW

So so excited that Auckland finally has a PapaRich. Best Malaysian roti we've had in Auckland. Drinks are also really great. Definitely worth a try.

Lucia Zhang

If you can't read Chinese or aren't familiar with Malay dishes, ordering will be a struggle. Twice I've been here and the staff are ALL too busy to answer your questions, also you write your own order - which doesn't help the cause because you don't get to confirm what's in your food. Taste wise there's nothing spectacular (surprise, the pictures are different to what you will actually be getting) and this place is loud with a massive waiting queue at pick dinner times.

Dsfsdf

Been here a few times. Fine food, maybe slightly overpriced but that will be paying for the location plus the amount of wait staff and line cooks in the kitchen. Overall solid lunch choice. Never been for dinner.

Misty

I was excited to try PappaRich, and luckily we went quite early so we only had to wait 5-10mins. The service was good - the waiter asked if we had been here before, and when we said no he explained in detail the menu and ordering system. We shared 4 meals between 3 people - we were worried if this would be too much, but no, the portions are quite small so we finished everything no problem. Seafood laksa was yum, especially the fried eggplant inside. Fried noodles were a disappointment - you can get the same dish at other places which are bigger, nicer, and cheaper. Chicken rice was ok but pretty salty. Roti canal was good but need more roti! The way they've set up the restaurant at imax is pretty cool, similar to overseas malls. I don't know if I'll come here again though, there are heaps of other local Malaysian restaurants which are better. You're probably just paying for the brand at PappaRich.

Cindy Ong

Second visit to PappaRich restaurant. This is one of the Malaysia hawker fast food style restaurant. They serve many specialties originated from Malaysia such as Assam Laksa, Ipoh hor fun (flat rice noodle in clear soup base with pulled chicken pieces), roti canai with curry, wantan noodle, curry noodle, prawn noodle (Hokkien mee), Nasi Lemak, char koay teow and fried noodle mamak and many more. The restaurant has many seating but to avoid disappointment please go earlier than normal lunch and dinner time. The have the order system of you decide what to order from the menu then write them on the order list and press button to get the staff to confirm your order. Many staff but not all very experience. The food is good. The prices of beverage are consider expansive. I like the Ipoh hor fun, curry laksa and Assam laksa (although not up to Penang laksa standard but it was considered good in NZ cause they may be be able to find all ingredients needed to boil the soup base).

Sophia O-W

This is a great example of how to do a restaurant right. I had an amazing experience here with the beautiful food and great service. I will definitely be back with more people to share the experience and try out more of the menu. We had the sambal eggplant sides, nasi lemak and crispy chicken skin as our starters. All very flavoursome and were seasoned well. For drinks we ordered the kope tarik (ice milk coffee) which is a traditional malay drink and a coconut shake - which had real coconut bits in it too! For mains I had the papa mee (me goreng) which was one of the best I've ever had. The tomato based paste in it was balanced so well, and just a tiny squeeze of lemon made this meal amazing. My friend had the curry chicken with rice, which was also a very good dish and was very rich. Highly recommended this place, if you love Malaysian food and want an authentic experience.

Natalia NatNat

This place is always busy. I find customer service absolutely outstanding. Fast & no issues. I have been there a few times a was never disappointed. Worth of checking this place out for those who are wishing to try a Malay / Indian fusion.

Musings Of A Foodie

I've heard so many great things about this place so I checked the place out. My friend & I went on a weekday for lunch and the place was a little busy, which for me is a good sign the food must be good. Here is my verdict: The Good: - Spacious place and fast service - Good variety of food to choose from from noodles, curry, rice, dessert and drinks - How you order your food. You write your order down on their piece of paper (Reduces order mistakes and you can make a note of preference e.g. preferred level of spiciness) - and I like their buzzer system as it is easy to ask for service The Bad - My chicken was raw in the inside (a big No No!) They apologized and redid my order. However I think they recooked the same chicken, rebattered & served it because when I took a bite it was tough and overcooked - As I was waiting for my order and my friend was still eating we were handed the bill. I did not even to get to eat yet. - A little overpriced as your paying more for the location of the place It was worth a try. I'm keen to try other dishes. I will give it another try and hope to have a better experience next time.

Aleana Fernando

This place is not easy to find but once you find it you will that it is quite a small area but they try and maximise the amount of tables to ensure they can fit as much people as they can. I was lucky enough to get a table within a few minutes despite the restaurant being very full and the waiter made sure that we knew how to use the ordering system since in this restaurant we write down the orders ourselves and just press a button to notify the staff that we are ready. I quite like the process of this since we would not need to wait for someone to take our order and it takes longer saying our orders especially if there were a lot of people in one table. They cook to order and you can see through the glass window and the food came very quickly (under 10 minutes). However, it would have be better if the orders came in together or around the same time at least. To be honest this place doesn't have the best Malaysian food, it is slightly bland compared to other Malaysian restaurants I have been to that have a lot more kick and authenticity. The portions are reasonable, slightly on the pricey side and if you get a rice dish expect to get a lot of rice compared to meat. We got, Curry Seafood Laksa, Hainan Curry Chicken Chop, Beef Rendang, And Nasi Lemak all which cost under $20. I would probably come here again and try other dishes that they have to offer.

Ameri Lim

I have go to this restaurant regularly with my family and friends ever since they opened. I have tried dishes such as char keoy teow, wa tan hor, assam laksa, roti canai, prawn mee noodles, ice kachang and teh tarik(hot & cold). I loved all of those dishes and beverage except for prawn mee. It was lacking flavours and tasted quite blend. The rest of the food were served with authentic flavours and remind me of my home country every time I dine in. In addition, the customer services are friendly, helpful and quick which is always good as it tends to be busy on the weekends. Whenever I dine in the weekends, it requires 10-20 minute waiting time and weekday is usually empty with no queues. Overall, I would highly recommend this place if you want to experience the authentic flavours of Malaysian food.

Ken

Authentic Malaysian food. Good value for money and I am sure they will do well given the location and demand for good Malaysian food in the city. Good portion size and taste-wise would be up there with KK,Bunga Raya, Mamak. This is a little surprising as Pappa Rich is a chain restaurant in Malaysia.

Richie Chewy

Heard very good things about papparich and have decided to try it as I'm a massive fan of Malaysian food. I always try the hainanese chicken rice and the char kuay teow for quality for most Malaysian restaurants. The hainanese chicken rice was ok and although I've yet to try the ckt as I had I take it away. The ordering system was efficient too as you write the code of the dishes and drinks from the menu onto the order slip and hit the buzzer when ready so there's no rush. My only disappointment or shock was the piece of plastic found in my drink , ice coffee with jelly when I drank the last few jelly from the glass and almost swallowed the piece of plastic which would be a disaster as I felt something really chewy and hard so I spat it right out . It was highlighted to the waiter and the manager who apologised and did not charge for the drink and offered a replacement which I politely declined. the lady waitress was quite blase about it as if it wasn't a big deal , well to be completely honest I was extremely put off by it and didn't expect a strange object to be in my drink so I rushed off and paid for the food and left immediately . I sincerely hope it's a once off and a genuine mistake but I am having second thoughts of returning soon....

Izzy Mendoza

PappaRich is by far my favourite Malaysian place in Auckland and is the closest thing I can find that replicates the taste of Singapore and Malaysian food from back home. This too is apparent in its long queues and bustling atmosphere. Although the wait time for a table may put off some, it's always proven worth it once my hainanese chicken rice gets placed in front of me. Service is usually pretty good under the busy circumstances and staff are always friendly.

Flay Loo

Not the best Malaysian restaurant, food was too dry and not worth the price paid I would say. Definitely not going again. I have tried many other Malaysian places around Auckland, I have to say this one cost the most but not taste the best.

Foodie#1

Great food! Can't fault it. Usual service you'd expect from food court but tasted good enough. Would definitely add it to my top list of places to revisit

Kelly

I've eaten at PappaRich over in Melbourne and loved the food there, so was very excited to here that they've opened up here in NZ! This is my second visit, and I can say the drinks are the good, just like over in Melbourne. Today I had the Coconut slushie with coconut flesh and boy was it delicious! I'd gladly come back just for this!!!! This is a very busy restaurant and tables fill up quickly, each occasion (previous dinner and today lunch) I've come the place is packed, with people lining up waiting to be seating. The roti is delicious but must be eaten whilst it's hot or it goes hard. The sambal is spicy goodness as it should be, and the curry chicken is beautiful! I greatly appreciate that the chicken didn't have any bones! I would say this isn't the best Malaysian restaurant, but it has a diverse menu that caters to vegetarians as well with a nice drinks menu. Along with being a modern and clean facility with friendly staff. . I'd gladly come back and try more things on the menu, hopefully they'll open up another branch closer to home ☺️

Avi

Great meal with the kids here. Great new addition to CBD Malaysian choices. This is an international chain that offers punchy flavours for a fair price. Restaurant is incredibly busy. Had to wait 15 min to be seated. Service was lightening fast. All meals were full of flavour and fragrance. Kids loved it. Cost for 5meals with soft drinks was under $100. We'll be back

Ricky Zhou

Pros: Very clean, well-lit establishment and decently furnished. Staff were friendly and well-mannered. Lots of dishes and drinks to choose from. Cons: Waiting staff seem inexperienced as they messed up my order a few times. Waiting time is long for food. Quality of food does not reflect on pricing, for example beef rendang was dry and firm. In general, do give it a try and try not to expect too much.

Sadia Khan

Would I go there again? No. Why? Service or lack of it. Food was ok nothing special but really pricey for the quantities. 3 little pieces of boned chicken for 7.90 is not inline with pricing in the area or in comparison to other restaurants serving similar food. Give it a miss unless you really want to try it once.

Angelina Stefani

I came here with my Korean friend and was wondering if she would be okay with it or not. So we decided to give it a go. Fortunately, she enjoyed it!! We ordered the toasted bread with butter & kaya (9/10), it was amazing!! The kaya spread was really good 👍 we also ordered the curry chicken laksa (generous portion), the soup was really tasty (would definitely try the other ones) it was just right (not too spicy), however I find it a bit weird since they put eggplant in it 🙄 We had the shaved ice as our dessert. All of them were really good and luckily it suits my friend's liking as well! Price: A little bit more expensive comparing to another places but considering on what you get, u'll not be dissapointed! Would love to come back :)

JJJiiiiAn

This isn't the best Malaysian restaurant I've been. The food was okay, my rice noodle with steamed chicken was not so okay, the chicken meat was dry and tasteless.. Good place for friends gathering & group dinner cuz food comes really fast so we can start eating & chi chatting without spending so much time on waiting🤗

KaiKai

Tried this place with my family. We ordered plenty of food. They were all impressively delicious and the service was good. We will definitely go back!!

Moggie

Great to see PappaRich opening in Auckland. We have visited the branch in Melbourne many times so were pleased to see it in NZ. As per Melbourne could not fault the food, they probably do the best chicken laksa around. Would love them to open up on the North Shore.

Janice Zumba

I'm a Malaysian and growing up in Malaysia, I've tried it all and just love food in general. I visited Pappa rich and tried the fried kuey teow, roti kaya (delicious bread with coconut based jam) and a Malaysian drink called teh tarik. Teh tarik has been around for a long time and it means "pulled tea" where a skilled person would pour it back and forth, as far apart between 2 mugs. This drink was obviously made with some sort of powder or mixture which had been stirred. You could taste the two extreme tastes( sweet and bitter) every time you took a sip. The fried kuey teow has been a favourite of mine since I was a little girl. The one that I had here was a bit light in colouring, as it usually has a darker shade of brown due to the sauces that they use, but upon tasting it, it was delicious and authentic in flavour. The roti kaya was heavenly, the bread and kaya were authentic in flavour and texture. I would like to come back again to try down more dishes.

Frank

Where to start and what to say? Even an unqualified amateur diner like myself can be flumoxed. With its bizarre name and obscure location you can't help wonder what is going on, however incredulously this place is continuously packed. (Neighbouring Coffee Club and Viva Italian were ghost towns with one dining couple between the two of them...) It's almost like the Malaysian community zeroed in on this restaurant. It's a large fitout with plenty of tables, and lets you take your own order from a graphic menu, then buzz the waiter with an on-table ringer. Perfect for choosing quickly and getting what you want. Some of the items on the menu are a bit odd (french toast anyone?) but overall I was impressed. Even though my order looked nothing like the one in the menu (see photos below), it tasted sensational. Definitely worth returning for, and take along your rich papa.

Xizhe Qiu

I went there the other day with my friend. The lighting and environment is very comfortable and relaxing. I especially liked the ordering system where we can just write down what we want on an order form and just press a button to get the waiter to get it. The laksa was nice, a perfect blend between sour and sweet and the noodle was cooked to a perfect texture. Very supprised to find watermelon and longyan in the mango ice too.

Aprianto Wiwarsono

My girlfriend and I visited this place three days ago and, to be honest; the experience was spectacular! The staff who took us to our table was really kind and explain everything, from the way they take the order to give us recommendations on the menu. We understand he couldn't stay with us longer because it was a busy dinner time. We ordered the chicken skin for the appetizer. Pappa Prawn Mee and Chilli Pan Mee for the main. And Egg Sago Pudding for the dessert. We also ordered Teh C Special, which my girlfriend missed the most because she is from Melaka and Iced Teh Tarik with Coffee Jelly. The overall experience of the food was awesome; it's just that the Teh Tarik was a bit sweet for my liking (They explained that I could go from less sweet option by writing a remark that I didn't do). On top of that, the dining experience reminded me so much of Malaysia. All the fancy looking interior design to the Malaysian accent that I have never felt in any other Malaysian restaurant in Auckland. Talking about the price, it was affordable for a working professional like me but probably not so affordable for the student. Overall, I would love to come back again and again. And I am ready to be mind blown by Papparich!

James Lee

Definitely overpriced. Went there twice. The food quality was just so so. The Pan Mee was bland. Probably the chef forgot to put their secret spices in it and just poured water as the soup. Nasi lemak with chicken curry was just so so. Nothing special but overpriced. You can get much better Malaysian foods with that price range somewhere else.

Nisha Patel

Terrible rude service. Overpriced food. Literally two teaspoons of Dahl. Got extreme heartburn afterwards. And they forgot about our dessert. I would not go back. This is pretty much as bad as Denny's but the Malaysia version

Rebecca MacDonald

We popped in here before the hunger games this week and it was amazing! Good fresh Malaysian food, the roti was awesome. You choose what you want from the menu and then write it down on an order form which the server takes away. Then they bring your food out, easy as. A great affordable option for tasty food.

Brandy Jenkins

Food was ok. Cold reheated in the microwave. Service was appalling. Staff was rude. Ask for prawns without the sambal sauce and they said its all premade. Overpriced for what you get. Many better places for lunch in the city.

Ashish Bijwe

Edited on 18th June Service 2/5: nice warm welcome greeter showed me to the kitchen when I requested I would like to see how Roti Canai is made for my meal. It was on my request I got myself a plate to table. But when I came to table no water was served to me, slightly disappointed. Manager Vincent very rude. Papparich is casual bistro style open kitchen restaurant. But Papparich staff seriously need more training. Food 2/5: just ok, I order Roti Canai with dhal and Sambal and curry sauce. Roti was not frozen Kawan brand. But made to order in kitchen, which you can see through and also have a word with the chef. Dont order Nasi Lemak dishes, very disappointing. Angie's on mount st and Mamak at Takapuna are far better in service and food. Ambience 4/5: Nice beautiful background music, occasionally you will hear the chimp to call for water, very crowded and noisy will surely remind you of Asian Nations Overall Service 2/5: Seriously Papparich, you really need train your staff in customer service. And when the manager on duty is absent, please give more powers to supervisor to make better decision. Please be fair on the price and the menu, make it more customisable, customers do want to eat more than one Roti Telur when they order Roti Telur with Curry Chicken, $9 just for the second Roti Telur, the price is unfair. Height of Misery: Charging for no ice and displaying Paywave will cost you in NZ. You wont find this in NZ hospitality organisations, even small businesses can afford paywave.

Stephy_NakiGirl

My first visit to Papparich after it being recommended by friends. They had also tried it in Melbourne. Great setting in the Metro building particularly as it had been vacant for so long. A busy place - but meals come quickly so they must have good systems in place. Nice fit out with booths & tables. All meals were rated 4/5 by our group for taste & presentation. We ordered the Vege laksa, chicken & rice, beef rendang with roti & chicken nuggets with chips for our young companion. Meals come when they are ready which is expected - only challenge was that the beef rendang was almost cold by the time the roti came. We were warned of this though. Have a great selection of drinks which were nice. Would be nice to have a wine & beer selection though as a cold beer is always nice with a curry. Will be back to try the chicken laksa.

Paola Gee

Enjoyed my experience at PappRich! We fortunately came just a bit before dinner time because when the time struck to that, the place was so packed and had a line outside (mind you, it was a weekday as well!). They have a lot of staff on so even though they were busy, the service was still quick and you get attended to right away. It was a good buzzing environment that I enjoyed, reminded me of eating out at restaurants in Asia. The prices are alright and pretty good depending on what you order. They have soooo many options and range is massive. Quite overwhelming at first and makes it quite hard to choose because it all looked so good! Most had photos as well which I appreciate because it gives you an idea of what you're getting. Me and my friends decided to order fried chicken skin, the roti talur with curry chicken, their char kway teow and the biryani rice with sambal chicken and prawns. For the drinks, which they also had a wide array of choices, my friends ordered the usual teh tarik but I had the soya milk pudding which I really, really enjoyed! It was quite a feast because the portions are pretty big! The biryani rice with the sambal chicken and prawns were great and so packed with flavours! The char kway teow, although probably not the best one I've tried, was pretty good as well. The roti talur was alright, I think next time we will stick to the regular roti canai because this one was average and I think we had to pay more. The chicken skin, being a big chicken skin fanatic, was initially heaven for me but like all deep fried food, it gets sickening after a bit. Still enjoyed it though! We thought we had ordered too much between the three of us since we were sharing so that just shows how generous they are with portions. Overall, it's a pretty great place- not as cheap as the other Malaysian places maybe because it is a franchise plus it's the other side of the metro as well. The ambience is great and service is fast. Very worth it to try their biryani dishes with the various meat combos (or eggplant) because it's very good value for money and I thought the flavours were just spot on!

TinaS

Tasty Malaysian food but slightly on the higher end of the price (perhaps it's the location?). Venue is clean, bright and also family friendly (even good for family with under 1). Been there twice already. Love the roti which is crispy and not too oily. Seafood laksa is full of flavour too. Will always come back again.

Stango

After all the hype, I was expecting great things of PappaRich. I first tried this chain in Australia a few years ago but I think it's a bit more affordable there? The prices at the Auckland Metro were higher than I expected but it's nice that they have so many waiters/food-bussers onsite. The ordering system uses an easier numbering, peeled, and pad system. Once you have noted the menu numbers you want, just press the button on your table when you're ready to place the order. We noticed that lots of people had water brought to their table but we had to ask a few times before receiving any. Unsure if there is a self service water station to help yourself, but if so it was hard to see from where we were seated. We ordered red chicken and sambal prawns with biryani rice, curry chicken laksa, and crispy chicken skins. Food was underwhelming but at least you know you'll get the same standard of quality every time you visit, as it's a big chain. The red chicken and sambal prawns were so sugary - it did not suit my palate. Same with the laksa, quite sweet and not that creamy. I feel like the flavours were toned down or sweetened up just to cater to a wider audience. To their credit, the crispy chicken skins were delicious but it is a large plate to get through. I would love to see a smaller option suitable for individual servings. The only thing I didn't like able the dish was the sweet chilly served with the skins. Any other sauce would have been better - again - because the amount of sugar in the entire meal was overwhelming. Ultimately I'm glad I visited but I still prefer the smaller businesses which serve great quality, authentic Malaysian for a smaller price. See Ngopi or Kampung Style for a similar clean/casual dining experience but owner operated.

L G

Ordered the chicken skin, chicken chop, and the chicken nasi lemak. The service was very fast and the place looked modern and a little fancy compared to other malaysian restaurants. The food was average but filling. I loved the chicken skin, crunchy and not oily.

Mandy

Malaysian cuisine in the Imax building at Auckland City Another popular location that I've heard so much about and definitely had to try out! I've been twice and both experiences were pretty much the same. The first time we went, it was around 5:30pm on a Friday so we were seated straight away. We sat near the kitchen and I was on the edge of the sofa the whole time, not very comfortable. Being next to the kitchen had it's perks (watching the chefs make the meal, finding out it is mostly pre-cooked hence why it's so quick) and it's negatives (the loud buzzing machine for orders, lots of hectic waitresses/waiters). I really like their buzzing system though! It's really beneficial if you take forever to decide what you want to eat which is efficient for the wait staff as well. Their menu has lots of different options, it was quite hard to pick what to eat. I decided to try the Teh Tarik Ice and the Pappa Chicken Rice with Steamed Chicken. My friend ordered the Pappa Special Jasmine Rice with Sambal Eggplant, Fried Chicken and Sambal Prawns. We waited around 5-10 mins so it's definitely quick. The Teh Tarik Ice was quite refreshing and had a hint of coffee in it which I didn't really like but that's probably how it's meant to taste. The Chicken rice was pretty standard; I really liked how the chicken didn't have any bones and it was quite tasty. My friend found his meal pretty average. The prawns and eggplant were all pre-cooked so they were not hot but room temperature which made it soggy. Overall, the first experience was really new and interesting, we enjoyed the ordering system but found the food average. The second time we went was at around 8pm on a Wednesday night so it was fairly quiet. We were seated on the outside which we preferred much more than next to the kitchen. This time, I decided to try the Oriental Chicken Chop which I also found pretty average. I feel like it's something I could have put together at home so for $17.90, I found it a little steep. My friend ordered the Curry Laksa which he also found average with nothing too special. Pictures: - The button you press for a waiter/waitress to come and a notepad to fill out with what you would like to order - The buzzing machine that shows the table number that has pressed their button/the kitchen on the left hand side - Teh Tarik Ice/Milk Tea ($4.90) - Papparich Chicken Rice with Steamed Chicken ($15.90) - Pappa Special Jasmine Rice with Sambal Eggplant, Fried Chicken and Sambal Prawns ($17.50) - Curry Laksa ($15.50) - Oriental Chicken Chop ($17.90) Overall, Papparich is a really nice restaurant to come with friends and family. The place is pretty much fast food as you only need to wait no more than 15 mins on a busy day and the ordering system is really efficient. The food is pretty average so I probably won't come on a regular basis but I enjoyed the experience. We aren't experts when it comes to Malaysian food so try it out and see for yourself :)

Tony Wan

Heard so much about this place and also recommended by friends. So we came here for lunch. Not too crowded on that day. We ordered Curry Laksa, Wat Tan Hor, Prawn Mee and Nasi Lemak and we ordered a variety of drinks. We were not disappointed coming here. Generally the food was tasty and definitely tasted Malaysian. The service was friendly and customer focus. If you are keen to go for some real Malaysian food, this is the place.

Ronald Tan

Been recommended by friends that this is a must try Malaysian food. Ordered 3 dishes laksa, nasi lemak and crispy noodle. The food is surely above average compared to other Malaysia food around auckland. The nasi lemak will taste better if the rice is drier, it's a little soggy. The chicken and prawn taste great and the chilli is authentic. Crispy noodle is quite average, standard taste. Laksa gravy is thick and authentic. I am not a laksa fan though. We also had ice kachiang with ice cream. Recommended

Erica Patterson

Came here last week with a friend and i was impressed. The food was amazing and was prepared fast. The drinks looked really cool and tasted even better. Decent prices and an interesting experience :) Really happy, thanks guys!

Vicki Ko

Came here with a few friends. We arrived around 8.30 so there were seats available but during early dinner hours it is packed and you would be lucky to get a seat. The food tasted delicious, very flavourful and the portions were decent sized, although PappaRich is slightly expensive. I like their way of ordering - you write down everyones order and hand it to a staff member. Easier and much more organised and no need to rush. I'm definitely coming back to try their laksa as it is one of my favourite malaysian dishes :)

Jan

Great place to stop by for a quick dinner! we had a movie to watch so was fairly in a rush as it was, but the food came out really quick, given how nicely presented each dish was. I had the tandoori chicken with Roti and it was delicious, tasted great. The customer service was also on point, the waitress kindly explained to us how the menu works and whether they could get us anything else. I had a pleasant experience, and will definitely recommend this to family and friends. Also hoping to make another visit to try out new dishes. Hope they maintain this level of quality in terms of food and service for a very long time! this restaurant is a hidden gem, tucked away in the corner of IMAX.

Rice & Kai

Papparich has been highly anticipated in Auckland for quite some time. Well-known amongst Malaysians, we knew that this place gets busy so decided to go along for an early lunch on Sunday. We didn't have to wait, but the place definitely filled up over the course of our meal. The service was efficient and friendly, even offering to replace a meal I had ordered incorrectly, even though it was my fault! The menu is huge and there are plenty of options for everyone. We enjoyed their char kuay teow which was tasty and had the right 'wok hei' (smoky) flavour (although I was hoping for little crispy pork fat 'croutons' that you often get in the Malaysian hawker versions but was disappointed at their omission here). Hubby had the biryani rice with sambal eggplant, sambal prawn, fried chicken and poppadum. He enjoyed this. We also got a small bowl of the chicken rice for the little one, and this was lovely and fragrant, as it should be. We tried the fried chicken skins which were salty and crispy, and came in a generous serving. A bit too much for the two of us to share though! The drinks selection is also huge. I got the Milo dinosaur which was a taste of my childhood. It was great to be able to see into the kitchen so that you could see them pouring the teh tarik from great heights too! Overall, we enjoyed our meal here, and I'm keen to try more dishes. We will be back!

Joli Wong

The variety in their menu is amazing. The hainanese chicken rice tasted very flavoursome and the drinks are very impressive. I also tried the roti, which i think had a nice sweet buttery taste and a very fluffy texture. Overall, a good place for a casual dinner.

Vivek

Heaps of variety in noodles,rice and roti along with a nice presentation in the every dish served here. Food can be spicy for some people who love Thai, Korean or Chinese meal. The price are average considering there are very few malay restra in the CBD. One good point is the seating arrangement which is extremely sober but well planned so that 80-100 people can be accommodated without much hassle. Lunch and dinner times are busiest on weekdays also so i preferred arriving late :).

Sophie Ly

I absolutely loved my experience at PappaRich!! I've wanted to try it for a while but every time im to looking for a place to eat, the line for PappaRich is always a little too long. Coming here for dinner (to celebrate our last exam), we were seated straight away, and luckily my friend knew what she was doing so as happy was the waiter was to explain he didnt need to waste his time!! I love the ordering system at PappaRich, it think its a smart, neat and cool idea thats very efficient!! especially because you can order at your own leisure, so if you want to order super quick you can but if you need a lot of time to just look through the menu you can do this too! For drinks I ordered the Milo Dinosaur, which is pretty much just iced milo and something i really needed at the time!! while my friend ordered the Lychee iced soda and omg that soda was amazing! its not something i could drink massive amounts of but the flavour of the lychee was incredible!! My friend ordered the N13 (something she orders a lot at Malaysian places) and she it was ok, not what she was use to and something she probably wouldnt order at PappaRich again. I ordered the N15 which is dry noodles with curry chicken and i thought it was amazing!!! I wish the noodles for thicker noodles (but thats just personal preference), the chicken wasn't dry inside at all and all the flavours came together in the best way possible! (something i recommend trying!). Together we ordered the deep fried chicken skin (which sounds a little gross but lets be honest, the best thing about fried chicken is the crispy skin!) and it was amazing, something i will be ordering again when i come back! what i loved about it was it has all the flavours you'd want in fried chicken BUT it wasn't overly oily so you dont feel sick after eating it! Overall, I had the best experience and I will 100% be returning!

Sungsam7

The atmosphere was a buzz; plates transported back and forth as quick as you could blink even though they tell you it could be 20 mins it's actually not that long to wait. Simple but effective concept where you're sat with menu, pencil, order sheet and a buzzer to press when you've selected your meal (s). Once collected and punched into the system you chat and wait. I ordered the biryani mutton dish and a matcha ice cream and red bean concoction while my friend went for the curry which included the roti, a sweet roti to finish with and fresh iced green tea. As you are in control of when you order this is an excellent idea especially as its an extremely busy restaurant. Service was polite and with a smile. Presentation simple but nice. Portions slightly on the small side however not badly priced and probably my eyes are bigger than my puku...I wasn't too fussed with my dish. I've had better tasting biryani as this one wasn't an impact flavour buzz for my tastebuds and it tasted old. The mutton was tender and flavoured well though. My choice of drink not to my liking tbh...it wasn't horrible I just wasn't used to drinking red beans. I'd come back to try other dishes on the menu.

Jay

I have a love hate relationship with this place. Sometimes it's good, sometimes it's terrible, but often it's a good middle ground for decent, known food before something bigger. The service is hit or miss - sometimes they're attentive, sometimes rude. Sometimes they won't have a drink, sometimes they take forever. I just can't figure them out. The food is generally good, but definitely overpriced for what it is. Finally, they don't let you split the bill - seriously???

Phu Hoang

Its so dissapointed. Taste was too salty, too strong of indian curry smell. My stomach felt sick, after few hours of having the food there. I would never come back.

Sonia

Excellent Malaysia restaurant ! Esp their roti telur bawang and nasi lemak ayam rendang ! Defo recommend to friends out there ! Service is excellent and food is amazing despite the crowd 😍😍😍

Kirsten

I've always wanted to come here and today was the day! My friend and I came here during lunch hour, and suprising there wasn't really a long line, which was good since I've heard that there's always a long queue. So we were escorted to a table right away. There was so many dishes on the menu, I was absolutely flustered since they all looked so good! After about 10 minutes trying to choose what to order, I decided to go for the Oriental Chicken Chop. We waited for less than 10 minutes for our food to arrive. I was so surprised by that big piece of crispy chicken in that sauce. Portion wise, it's enough to make a big eater like me very full! It was just so good, no words to describe but, DELICIOUS. Even though the price is quite exspensive, today was my first time trying authentic Malaysian food. I usually don't eat spicy food, so the Oriental Chicken Chop was fantastic! I like how efficient the staff are and I like the ordering method. I will come back here when I'm in desperate need of Malaysian food! Very pleased.

Travels4Food

Classic chain Malaysian that taste pretty authentic. Love the chicken curry. There is depth and playfulness to it and goes well with the buttery tasting roti prata. The egg roti prata is also pretty yummy and less crispy than the plain one depending on what you are in the mood for. The chicken rice was yummy too but the rice is what's outstanding best one I've tasted in NZ. The char Kuay teow is pretty good too but could do with just a bit more of a spicy kick but all the right texture and flavour. Wash down with sweet condensed milk based ice Milo. I was full, satisfied and happy.

Heartshrooms

I'm really torn with Papparich. My first experience was average, so I waited until my second visit to see if it would be different before writing a review. On one hand, it's a place I can see myself returning to as it's a really convenient place for a catch up/ group dinner with friends but on the other hand, there's a strong line of contenders in the Malaysian eatery business that it sadly doesn't quite match up to. First up, the Wat Tan Hor- quite different to any I've had before with a subtle fish sauce aroma to it. Love the wok charred taste to the noodles and how there's plenty of gravy! Red Chicken with Biryani and Sambal prawns- The first time, it was delicious! The red chicken is really unique and the sauce on the prawns and chicken mixes in well with the rice. However, the second time I ordered it, the biryani was WAY too strong on the spices, it felt like we were eating a chai tea bag with all the cardomom and aniseeds so consistency is a bit of a problem. Seafood Laksa- Quite a nice seafood range in there, but it was really creamy and salty so it would be nicer if it were diluted more as it was like a seafood chowder consistency which is too thick to be slurp-able with the noodles. Sadly doesn't quite compare with places like Selera and Mamak in this regard as there was little bean sprouts and less toppings too. Roti with vegetarian mutton- roti was crispy and fluffy! Soybean milk with longan- Amazing soy milk!! Yes even better than my mum's homemade one (sorry mum). Super creamy and very soy bean-y, it took me right back to childhood. The longan added the right amount of sweetness too. Soy bean ice blend with pudding and grass jelly- i wanted soy milk again after the brilliant one the first time but this was strangely bland. Waiter was kind enough to add in sugar for me which saved it whew. Would stick to the normal soybean milk though. Overall, there are strong and weak points which I was sad about because I really wanted Papparich to do well! On both visits, the food came out at really different times too, I was about halfway through my dish when my dining companions' dish came out. Staff are super friendly and efficient, especially with the writing your own order down on the menu and the table buzzer, and there's a huge range for any large groups of people. I would come back for the great atmosphere and drinks for a good catch up!

Rhyno

Very well layed out menu with a decent amount of options. Food was good and fast service. I was a bit disappointed to see surcharges on any "changes" to your order. Like $2 if you would to change your noodles. What about this one, $1.50 surcharge if you ask to NOT have ice in your juice... Say whaaaat? A bit ridiculous.

Alice

It's a very flash Malaysian place! Went for lunch on a Friday with my friends (six of us). There were seats for us (as we arrived just before 12) and it became so packed once it hit lunch time. Food: The good was great! Everyone was happy about their meals. Their spicy is quite spicy for me (I think I'm more used to korean spicy) but my Malaysian friend said it wasn't spicy enough and he had to ask for more chili. Service: The waiter explained to us how to order and stuff, once ordered the food came very soon! It was perfect as we were all hungry. Atmosphere: The place is clean and flash (prob Bcoz it's still new), the design of the place looks surprisingly modern, if I walk pass here I might of thought its European restaurant not Asian haha.

Candice

The food was not bad, like the location and the speedy delivery of the dishes. However, everything has a surcharge.. Costs $1.50 to not have ice in your drink (because they have to pour a bit extra to fill a glass, but you should be getting a full glass of juice regardless!) and $2 to swap noodles?! So.. You can only have your choice of noodles at an additional cost! Not in a hurry to go back.

Ruth Gong

The service is always excellent here. The food is quite average. The drinks are very delicious and has a wide range to choose from. The ambience is very soothing and the restaurant is very brightly lit.

Alisha KP

I came here with really high hopes, having read so many good reviews. I was equal parts impressed and disappointed. The portions are decent and the prices excellent, and the service was efficient. But I can't say I was that impressed with the food. The roti was waaay too deep fried, the dipping sauces were lacking in much flavour, and the chicken was dry. Maybe we ordered wrong. I'll likely be back , as I'm on a mission to find the best roti in Auckland and I have high hopes that this place CAN deliver!

Audric Kam

This may be appealing to those who want a casual meal, but find important how presentable where they are dining is. \\The Pros: It is conveniently located above the IMAX food court, is comprised of friendly staff and, as it has already been alluded to, is very presentable. They also offer a wide range of Malaysian dishes, with affordable prices.\\The Cons: The most important aspect of any restaurant is the adequacy of the dishes, which I believe this restaurant has failed to achieve; the roti, however, was great. But the curries and the nasi lemak were disappointing, especially in comparison to other Malaysian restaurants. It must be included though, that my frequent convive has enjoyed her dining experiences here and has even rated it 3.5/5.

R & A

When you see a resto wth 30 or so tables - each one full... you know they are doing something right! Flavourful, vibrant Malaysian food with very fair prices. Fantastic menu with something to suit everyone. Definitley one of the nicer Malaysian restos in Auckland. All this tucked away under Imax. More often than not Malaysian food can be unnecessarily oily however here is not the case, the meals are light and healthy. Highly recommend this place. Can't wait to return and try more of the menu.

Gentlepig

Finally - an international chain that's executed with a bit of class. PappaRich was surprisingly delicious, and, a special mention to the way the establishment is set up; the Sky Metro or whatever you call it (the complex with TimeOut and Event Cinemas) is old and tattered, but PappaRich seems to have it bustling with youth again. My girlfriend and I had the Biryani Rice Red Chicken and Ipoh Kuay Teow Soup. My tip is to skip the biryani rice, as chicken and prawns have enough flavour for you to crave the soft texture of Jasmine rice. The flavours are rich, and beautifully seasoned. Unlike some restaurants, the sauces for the chicken and the prawn (both served on the same dish) are very distinctive and definitely isn't one of those 'once sauce for all' type of dishes. The Ipoh Kuay Teow is milder, but that's not to say it's bland. If you prefer your bowl to be calm rather than a sandstorm then this is the dish for you. PappaRich's steamed chicken is cooked to perfection - the overall impression for this dish is 'sit down, and relax'. The menu is extensive, and by the quality of the good I experienced, this is a must-return. Thanks to our waiters on the night, whom were very very pleasant to deal with.

Vy2 - 20% OFF ZOMATO GOLD “IVYWIT”

Very fast, efficient staff, makes me feel like im back in asia.😆 I find the portion for nasi lemak is a bit small... Only 3 or 4 pieces of chicken? But the roti telur was very nice, savoury and a bit of sweet as well.

Joanna W

Papparich was established just 10 years ago in Malaysia and is already a global franchise. After dining there i have no doubt of its success: its the place to be for cheap eats, its very diverse menu offering everything from snack food to main rice and noodle dishes, not to mention the great variety of creative drinks. This is where i keep wanting to go back these days.

Iamcii

Came here today for lunch and was very excited to try it after all the hype that's been going on. We arrived around 11.45am being aware that we may have to wait as I've heard queues have been ridiculous. We were pleasantly surprised there were no queues and was seated immediately. However queues started to build shortly after. So be warned, come I would say at least 30min before when you would like to eat. The service here is a bit funny/weird/unfamiliar to me? There is no table service. You look thru the menu and write down what you would like on a notepad and hand it over to the attendants. Despite there being a large amount of staff working, many standing around no one here takes orders. We ordered a lot of food so I'll just give a short summary of each: -wat tan hor (fried rice noodles with egg gravy): it was blatantly burnt, despite this they tried to cover it up with the egg gravy. -roti canai beef rendang: meh. Nothing exciting. Had better roti, had better rendang. -char kuay teow (fried rice noodle): meh. Had better -seafood laksa: this was one of the better dishes. Noodles cooked perfect and good amount of coconut milk in broth. Could do with some tweaking on the seasoning. -Chicken rice: again one of the better dishes. Chicken cooked well, tender and still moist. Rice had a good amount of chicken oil and seasoning in it. -roti kaya (coconut jam): this is a first for me. Combination of sweet and salty flavours. Not my favorite but not bad. -chicken kuay teow soup (rice noodle soup): pretty much the noodle version of chicken rice. Alright, not bad. -nasi lemak: you can never screw up a nasi lemak so this is always a safe option to go with. You always get what you expect no matter what Malay restaurant you go to. -chicken chop: kind of like your Chinese version of chicken schnitzel on rice. Nothing special. -sambal sauce: I'm so surprised this cost! $1.50 for a little soya sauce portion worth. They said they'll give us on the house cause we ordered so much stuff but, WHAT?! First malay place that charge for sambal. It was disappointing too! Taste like chilli sauce mixed with tomato sauce. No shallot, no prawn paste, no fried prawns, no onion, not even then skittish close to anything sambal. -fried chicken skin: my highlight. These were delish and moreish. Not fatty or oily like you would expect. It was wonderful! A must get! -drinks: equally disappointing. Teh tarik has not been pulled enough. Iced mocha not enough milk. Matcha drink was made from soya milk and gave it a weird after taste. Sesame shake and Bandung grass jelly drink was probably the only drinks that tasted like what we expected. Nothing special or unique here. The decor and menu screams Malay but the taste really lets them down. It doesn't taste authentic, taste pretty half-arsed malay to me. True Malay food is all about the love of fresh ingredients and the perfect balance between the spices, sweet, salty, sour, and aromatics. Maybe cause its a chain store and mass produced the love gets lost. I would return because its cheap and portions are satisfying. But if you expect to get authentic tasting malay food then look somewhere else. Food: 3/5 Service: 3/5 Atmosphere: 4/5 Drinks: 3/5 Value for money: 4.5/5 ($25pp for a table of 8) Again too much hype. Meh.

WongTable

Finally tried this in Auckland last night after much hype from friends and people around. I have to say I've had better Malaysian food in Auckland before, however the food here is not bad. Above average I would say. Best thing is they offer a variety of dishes plus yummy drinks. Also do toasts with traditional kaya. Service was great too so overall a good experience. I will come back.

Fauzia Hussain

Went to PappaRich Auckland for 1st time yesterday, was very excited as I've been to Melbourne one and I have as awesome. The atmosphere of was great, Staff fantastic but food was ok, I ordered Beef Rendang with Chanai Roti and the Beef Rendang was very disappointing as it wasn't anything like Typical Rendang. My Sis ordered dish with chicken, prawns and rice and her chicken was like as if it was cooked and has ketchup squirted all over it. My daughter had Nasi Goeng and it was good for her (bland) as she doesn't eat spicy but I would have been disappointed... We had dessert and ordered fried bananas with ice cream, it had 2 bananas fired but with 2 tablespoon size ice cream instead of a scoop like in the menu picture. All in all I would not order these dishes again but would go back for their Roti... But they need to pull their game up with food

Tanz

Had dry noodles fried chicken skin, lychee soda for myself and my friend had chicken roti and hot milk tea. Highlights: speed, service and environment, all excellent standard. Food: roti :was the best one I had in NZ, super tasty! Lychee soda: too much ice Dry spicy noodles: I thought was egg noodles but turned out to be rice noodles, good sauce but could be better if using egg noodles. Fried chicken skin: bad quality and too much for two, should reduce the size. Malaysian milk tea: nice but too small. Spicy chicken drum: nice one. Nice choice for Lunch and easy dinner in CBD.

Miss Kiki

I love Malaysian food, and was so happy to see abother addition in Auckland. We came here on a Friday for lunch. We waited in line for a while longer than I would have wanted to, not because they were crazy busy yet but because the group of people in front of us couldn't decide where they wanted to sit, they ask you if you want to sit inside or outside - the thing is, what they call "outside" is inside anyway so I don't know why they even ask - anyway- we sat outside. We ordered Teh Tarik and Milo with coffee in it. Both delicious. For our meals we ordered Nasi Lemak with beef rendang and Roti with chicken curry. The Nasi Lemak came out very fast but the roti took ages.... it was ok because we were sharing, but it shouldn't happen if the meals aren't shared plates. Both were absolutely delicious. The roti was the best, comparable to roti I had in Malaysia, crispy flakey and tasty. The curries were full of flavour and the meat tender. Will be back to try other dishes and the chicken skins.

Chris W

Went there today and it was fairly busy. Ordered an assam laksa and white coffee while my gf ordered a nasi briyani with rendang and sambal prawns and lychee soda. The environment is very nice and the servers are Malaysian which I feel is nice. Both the briyani and laksa came out in under 5 minutes which is extremely impressive. The food was below average compared to other Malaysian restaraunts in terms of flavor but portion size was decent. The high light was definitely the lychee soda which is very refreshing and not too overly sweet. Would like more flavor in the food. Overall it is decent.

Melanie Lim

We have been here a couple of times. Every time we've been here the customer service was so-so. Some of the waiters were very nice and others seemed lost as to what to do. The food on the other hand is always very good, every time we come we're always hungry, so thankfully the big portions fill us up. The drinks we get are always a delight and the matcha green tea with red bean and ice cream is something I strongly recommend for you guys to try. It's soooo good 😊 the atmosphere is always lively, which is good also

Benedict Uy

A large wide of food to choose from and the menu is divided into sections to make it easier to order. We had quite a big group so we pretty much went with one from each section. The food was hit and miss. Some items were really good like the wan tan hor and fried lai fun, while some were disappointing particularly the char kuay teow. The roti was good. Freshly made and it was both crispy and soft. The byriani chicken rice was ok. Rice was tasty. papadam was stale but the sabmal eggplant was really nice. I ordered a milo dinosaur and it was pretty much just a normal milo (not enough milo piled on top). The desserts were nice, both the roti desserts and the sago one. Food and service was ok.

L.E.N.S

Went for dinner last night. Set amongst a new block of restaurants at the back of the Imax food court, this busy restaurant has a bustling diner feel to it. The staff, although seeming slightly rushed, are very friendly and catering, and seated us quickly. Orders are written down by the patrons on a piece of paper that is taken to the kitchen. Useful, for allowing you to spend time deciding on your meal.. Dangerous, because you end up ordering everything you want plus more. Food was brought out promptly. We ordered a variety of sides, one of the memorable ones being condensed milk on toast hainan bread- sweet and tasty. I ordered a chicken, prawn, noodle dish ($15.50 for a main) which was slightly too spicy for my standards of "mild", but tasty nonetheless. Friends ordered roti, fried rice, curried chicken, fried chicken skins. All tasty enough for a take away/restaurant, perhaps not as fresh as a fine dining establishment as to be expected. Overall, well priced, good tasting Malaysian food, with a very large variety on the menu. Perfect for a casual meal out or on the go.

Polash Shariful Hasan

Tried this place with my wife. Loved their menu. Was eagerly waiting for their opening in auckland. Reasonable price. Good taste and halal meat there.

Suprema

Next time I will try the curry chicken ! This one was to sweet but the texture was nice and crispy of the chicken. The biryani was nice and I love fried anchovies 😍 the prawns are my favourite from this dish !

Auckland Foodie

Tried out this place with my family yesterday and promptly learned that they don't take bookings. The place was packed, but we didn't wait too long for seats. The rushed but friendly staff quickly explained the menu ordering system and off we went. Pages and pages of roti, laksa, noodles, curry, drinks, dessert, plus one section devoted to bread! With so much choice, it was ages before we could pick! We spied some crispy chicken skin at one table and knew we had to order those to share. I ended up ordering a plate with chicken, sambal prawn, and eggplant. Couldn't resist and ordered roti with kaya. Also sampled black sesame drink and the sago with egg custard. Everything was nice and the service great. We loved the crispy skin and the rotis. The desserts were great too, but the mains lagged a little behind. Will need to try other things to see how they compare to Mamak or Selera.

McChicken

"Dear, let's go back to Malaysia!" "Dear, I want to eat Nasi Lemak!" "Dear, why don't you learn to cook nice Malaysian food for me? You don't love me? " At least one of these sentence comes out from my gf's mouth each day. It makes me feel bad sometimes as we are at overseas and I can't cook good food, the food in some Malaysian cuisine is not authentic enough! . I would like to say thanks to Papparich and would want to congratulate Papparich for their grand opening in NZ, the original Malaysian restaurant franchise . I brought my girlfriend there last night. We were served well by a waitress. It was a very interesting experience as we were brought to a table and this made us feel like we were in a fine-dining restaurant. I got myself a Chilli Pan Mee and of course, my wild girlfriend got herself a plate of Nasi Lemak with curry chicken that she has been craving for years.Big portion though! Food came quick, the taste was good. It would be better if the waiters and waitresses could attend to us right away after we pressed the button once instead of 3 times. But I presumed it was because they were busy. However, the staff were friendly, we enjoyed it very much. We were asked for feedbacks as well when we were paying in front of the cashier which I think Papparich has efficient process in terms of "after sales service". Just to mention one point here that I felt really uncomfortable queueing up in that narrow pathway that everybody just slid through me every single minute. Overall, we enjoyed the food and service very much and it solved my gf's desire on Malaysian food. Now , I don't have to learn cooking anymore!. I definitely will come back again

Mike Poh

Food was very authentic ., especially the Asam Laksa. It reminds me of my mom's homemade Laksa with extra green cucumber in it. Also, the curry chicken laksa was awesome as well. Other than that, most importantly is that the service was great and everyone was so friendly and warm. Love going there, is one of the restaurant that I regularly visit almost 3 times a week on average. Would recommend anyone to give them a try if you haven't! Love malaysian food always!

Aaron G

The Roti Canai with Curry Chicken was good, but nothing could convince me to ever again subject myself to the unbelievably terrible customer service on display at this restaurant. A few weeks ago, I went to try it out with a large group (16 people) and they refused to seat us. Apparently they wanted us to wait until there was one table available that they could seat all of us, despite being told three times by different people that we were fine being split up into two, three or even four groups. They insisted that we could not be split up, and no amount of arguing or pleading would convince them It was just unbelievable, did they want the custom or not?! The last straw, after we had been waiting 30 minutes, was when they seated a walk-in group of seven people ahead of us. We left. One of our group left feedback about that incident on their facebook page, and was eventually contacted by the restaurant, who apologised and offered some vouchers to make up for it. They never turned up, but he was contacted again by the restaurant management who told him to come back with some friends and the vouchers would be waiting at the counter. We went for lunch today. First, the staff at the restaurant had no idea about the vouchers, and we had to show the private facebook communication chain to three different staff members before they eventually produced an incorrectly addressed envelope with four $25 vouchers. No matter. So we order. The first dish comes out quickly, then the second, then a bit later for the next three, then... Nothing. The last memer of our group has been forgotten. We notice another two tables have been served the same dish he ordered before a staff member comes over, apologises, and says there has been a delay and it will be another five minutes until his dish is ready. It turns up well after everyone else has finished their meals. If it was me, and I was serving the table of the guy who complained last time, I think I'd take a little extra care, you know? So we go to pay. The total was more than $100. We try and use the vouchers, only to be told that we can't use the vouchers, we're only allowed to use one $25 voucher per visit. And we can't split the bill. They won't even take cash contributions. It's got to be one payment method for the whole thing (minus one voucher). The friend with the vouchers uses one, puts the rest on his card, because we just cannot be bothered fighting any more. They have beaten us. I'm sitting back at work right now, having participated in this farce twice, and I still can't quite believe it. I cannot, in good conscience, recommend this restaurant to anyone, under any circumstances. If this were the last place to get food on earth, I would seriously consider eating one of my own limbs before thinking about going back there. They could have turned this around. They very nearly had us. The food was fine. The fact they messed up again on one oder didn't bode especially well, but we were generally happy. Until we tried to leave, and they started f**king with us again. The message, apparently, is 'Oh, you had a bad experience? Here, have four vouchers, so you can come back and be f**ked over four more times! Well, f**k you PappaRich. I will never, ever, eat at any of your franchises again. Bonus 'f**k you' moment: A glass of juice, without ice, costs $1.50 more than one with ice. Yeah, I can see how you got there, but really? Really, PappaRich?

Michal

Embarrassingly poor service! I don't even know where to start. Food is ok, but just ok. If you want good service, better prices and absolutely amazing Malaysian food go to Uncle Man's Restaurant or Sri Pinang, both on K Road. Or KK Malaysian Cuisine on Manukau Rd. No more PappaRich. Thank you very much.

SS

First impressions of PappaRich were good. Bright and well lit, the restaurant was still full despite it being 9pm on a Wednesday!! The restaurant is a lot bigger than I had imagined with plenty of seating. Staff were really good too!! We had N17 - Pappa fried rice noodle, R09 - Pappa special jasmine rice which included jasmine rice, sambal eggplant, sambal prawns and a piece of fried chicken and I also had a coconut paradise. The food was served super quickly, literally 5 minutes after we ordered and it was hot, fresh and yummy. I absolutely loved the sambal eggplant. It was delicious. Pricing wise is a tad pricier than other malaysian joints but for CBD and a good solid meal I think it's definitely reasonable. I'd be happy to keep coming back 😄

Mnie579

Not quite a fan of Malaysian food but PappaRich wasn't bad. I loved how they had such a wide selection of drinks, I ended up getting the cold barley drink which was so good! The price isnt bad for the average portioned servings

Ririe Yanti Nayoan

been there on satirday evening with 12 freinds , overall the food just ok only the boys staff all good . system of cash register is not good because no details of food that we already paid .

Jade Lim

So, there was a lot of buzz about PappaRich over the last couple of months, even before they opened their doors. A job well done to their marketing team! (You still need to queue up to get into this place!) We've tried the ones in Malaysia and Melbourne, why not give Auckland a try? So we gave it a go: - Egg Noodles with curry chicken - Nasi Lemak - Chicken Skin - Curry Laksa - Roti Telur Overall, authentic and good, but we think it's way too high priced for Malaysian food in Auckland. Atmosphere: 4.5/5 Service: 4/5 Food: 4/5 Portion: 4/5 Price: 3/5 Selection: 4.5/5

CrazyCatLady_EmmaC

We had to line up and wait a while until we get a table, however the food arrived within 15 mins. Food quality was good and service was great.

Jenny Cao

Papparich always seems to be busy, especially during peak hours. Their ordering system is one where you write the code of the meal you like onto a piece of paper which gives you time to think without the presence of a waiter. There's still the chance to ask for recommendations if you can't decide what to order by pressing the button on the table to call for service. I ordered the wat dan hor and a soy milk with pudding and grass jelly. The portion size was very decent and drink not too sweet.

Vivi S

I have been wanting to do one of these colour by the numbers for ages. Just one. I know all these colouring in books for adults are all the rage right now, and I see so many different ones in bookshops and art shops - the secret garden, the patterns, etc. - but I wonder if anyone ever finishes a volume from start to finish. The colouring by the number is tiny, so my neck is definitely feeling the strain at the moment. It's not as easy as it looks, and while you are focusing on not messing it up on that tiny corner, you sometimes forget to see the big picture of what it is you're painting. Is that grey a bit of the fur, the rocks, or the river? Then at the end of a session you sit back and see how much progress you had made - and allow a sigh of contentment. It's not yet finished, but soon! Then it will be admired before going onto another project.

Chow Yum Fat

Pappa Rich is a restaurant chain from Malaysia serving, as it states in it's subtitle, "Malaysian Delights." I'm from Sydney and I've visited their restaurants in Sydney and Malaysia. Having now visited Auckland's outlet and sampled two of their Pappa Rich classics I can conclude this is the weakest from the three countries I have been to. My wife and I ordered the Beef Rendang and Pappa Pan Mee. The coconut rice that came with the Rendang was perfectly aromatic and tender to the bite but the Beef Rendang itself was sadly dry. It looked like something was missing from the plate when it arrived on the table (you'll see in my photo) due to the lack of sauce. The meat was chewy and sinewy to the bite, basically overcooked. The Pappa Pan Mee was surprisingly overseasoned and far, far, far too salty. I understand it's an anchovy broth, but the sodium levels were overpowering. Perhaps a few extra shiitakes would have balanced the broth but I'll leave that to the chef to decide. The noodles were doughy and chewy and many of the noodles strands were clumped together as if the noodles had been cooked long before being served, strained and left to sit for far too long, hence sticking together. Pappa Rich Auckland was an unpleasant experience, however this won't deter me from continuing to visit Pappa Rich outlets in Sydney and Malaysia. Overall, the restaurant in Auckland could do with a lot of improvement.

J

Great but busy! Ordered Teh C special and Prawn Mee noodles, the soup is full of prawn flavour which is pleasantly surprising. Only thing is that it is quite busy.

Marggie Pascua

We went there the first time and it was not open, and we ended up going there for dinner instead. There were a lot of people, but it was not hard to get seats. Their food are very tasty and authentic. Fast and good service even though there were a lot of customers at the time. I ordered the Chicken with black pepper sauce, the chicken was a bit burnt but overall the experience was good. I wanted to try more tea that they offer and also sides such as the Chicken skin. They offer quite a lot of varieties for their food which is good for the different and the range of target market they have in Auckland CBD

Sheena

Pappa Rich has finally reached New Zealand! The official launch was on October 3rd, and a few food bloggers and myself got to sample a range of the signature dishes on the menu. I was so excited to try out Pappa Rich! With many Malaysian friends raving about how good the food is, it took a lot for me to wait until the launch day. I did it, and it was well worth the wait.

®-®-©hin....

Big hype.big menu flash setting .but my dish chicken laksa just average didnt look anything like the picture on the menu.iv had better laksas in a foodcourt .they use only one type of noodle usually two types in this dish? and no egg in this in the dish? also had a teh tarik drink and mantau (steam bun) with kaya which was ok ...maybe back one day.to try other dishes on offer ..first impressions thou ? ?

Biohazard

Located inside the IMAX building, PappaRich opened their first store in NZ. They are quite popular in Australia, even with the Malaysian community, and that's when you know they are serious about their Malaysian flavours.. They have a huge drinks menu, so definitely try one. I had the Teh Tarik with coffee jelly and it was very nice, strong tea flavours similar to the ones I had in Singapore. My friend had the soy milk with grass jelly and he has it was good too. We shared the chicken laksa and the beef rendang. The laksa had bold flavours and quite tasty, the soup was on the thinner side but still satisfying. The beef rendang is delicious as well, although the beef needed a bit more cooking to break it down further, I still prefer the one from Selera in Newmarket.. All in all, a nice and clean addition to the city scene for south-east Asian cuisine.

Andrew Graham

If you've ever chatted with a Malaysian about their countries cuisine, the conversation has likely bought up their love for what I think is possibly their national dish 'chicken rice'. It's one of those dishes that on first description and even appearance doesn't seem too interesting... Poached or steamed chicken served with a bowl of the cooking broth and some rice which is also cooked in chicken stock. But they have every right to get passionate about it because when executed to perfection it's so good. The soft chicken skin that melts.. The background depth of flavour from the fried garlic, ginger and onion. The fresh soy based sauce accompanying the sliced chicken and how restorative that chic broth is with a slight oiliness. Papparich was the best I've had so far. And not just for chicken rice.. Lovely buttery and crunchy roti Chanai... Just a smidgen of sweetness. Perfect on its own or for lapping up the rich flavoursome chicken laksa curry. Laksa laden with egg hokien noodles, rich fried shallot and shrimp paste giving a thick 'value for money' texture. After working with a Malaysian Indian chef many years ago who taught me to make a pretty decent Rendang.. And eating countless renditions around nz I think I'm qualified to say that these guys got it down to a fine art. Which it is.. The balance of spices, sweatness, richness.. Tender meat that is still moist despite the sauce being 'dry' A certain "Malaysian" chain that recently opened on the north shore could take some lessons from big daddy PappaRich. So I've been three days in a row now 😁. And I might just keep coming.. Note: only reason for less than perfect score would be for a slightly less personal service than the food deserves. But I'll live with it. The papa Cham coffee and tea blend was interesting and very sweet! I don't usually have sugar in my coffee but there is a time for it. Usually when your too full for dessert and need a caffeine hit to hold off the food coma. And coffee mixed with tea.. Sounds bizarre but seems to work. Maybe it's the thicker texture you get from the robusta coffee bean that's so much more appreciated in south east Asia. I look forward to trying the fried chicken skin, tandoori chicken and pretty much everything else here.

UltimateOmNoms

PappaRich has hit Auckland! A highly raved about Malaysian family eatery almost reminiscent of Denny’s. A few days ago at a blogger’s lunch, I was lucky to sample most of the menu. Ordering is easy. The menu is massive because every dish has an accompanying photo. Even kids can point and order exactly what they feel like. You fill the order yourself and push a button to get the attention of the wait staff. Excellent. As a fast paced almost ADHD person, there’s no need for me to jiggle my leg while I try to flag down someone.There is a HUGE list of drinks. Knowing that I would pig out soon, I opted out from my normal milk based favourites and ordered the Coconut Paradise. Icy and refreshing, it was topped with real coconut flesh! We started off with fried chicken skin. Holy crap. On other days I would have steered right away from this heart attack, but I’m so glad the foodie in me won. We all know chicken skin is the best part of KFC chicken and it always irks me when people tear it right off. These were super addictive – crunchy and not greasy at all. The fat under the skin must have melted right off. Follow my mantra: Gym furiously, eat furiously. One of the highlights is their

Hungry Hippo

Came here twice in two days. I absolutely love this restaurant! I remember always eating there in Malaysia, and really enjoyed the food. Now that the resturant is in nz it is surely bliss! And the food is very authentic just as you would have it overseas. The service here is amazing and great atmosphere, the staff do help you with whatever you need and so friendly. Highly recommend the nasi lamaks, which they have sooooo many to choose from. I tried the curry chicken which was very tasty. Although most these dishes indicate that it is spicy, do not be discourages for those that don't and cant handle spicy food as it is usually just the chilli which comes on a side that is spicy. The prawn in the noodle dish which I got was also lovely, and th prawns were cooked to perfection. And they make a great kaya jam :) which comes with the bread dishes that you order. Overall I highly recommend this restaurant to everyone, definitely will be coming here too often!

Kanika Sen

PappaRich is what Akl CBD really required. A very cool place to dine in, was so crowded still the service was fantastic. Kids loved the meals too and the Dragon dance was lovely to watch. Happy to see such a nice fine dining with excellent menu & taste. Thanks a lot to all the guys who work there....

Pogz

Been here a couple of time for fairness before reviewing. There was far too much hype for this place. The food is not that great. They are average and I've tasted the same or better elsewhere. The servicing is too small for what you are paying. If the price was was 20% less, it would be on par with most places. Maybe jut slightly better. The venue in town is a bit of an issue for parking but it is nicely laid out. The ordering method is good and common among restaurants in Asia. The staff service is not bad but let's wait a while and Coke back to this as they would still have the grand opening hype.

Ken Yuan

Suggested by girlfriend so went on Saturday night for Malaysian vegetarian. Was very busy around dinner time so had to wait a while until getting a sit. Number was 44. Apparently unluckily picked up some chopsticks with some kind of glue on them. Food was not really that cheap, but consider the location is okay. Also heard this is a chain overseas so didn't expect too much. Food was pretty good though, but Aunty Mena in Wellington is defiantly better for Malaysian vegetarian food.

Razelle Icaro

Really authentic Malaysian food, a great atmosphere and amazing service. It's best avoid rush hours as it can get crowded. But the interior is so nice and it has a really chill vibe to it. I've been there twice and I'm absolutely in love! The food is great, the Hainan chicken is my personal favourite. It's only $15 and you get a huge plate that is more than enough to fill you up. Their roti is also really tasty, and always freshly made. You can tell the ingredients are fresh. It's definitely worth a try, amazing food at affordable prices. You would not expect that meals only cost around $15 just because the restaurant itself looks really classy. Will definitely go back

Peter Clark

my daughter went here for lunch and bought home the chicken skin dish. i did not expect to see so many feathers not a good look. so it was with apprehension went there with family for dinner. we had a wait as very busy 6pm saturday night. staff very friendly. the food once again not up to scratch. daughters chicken undercooked raw wifes beef very tough. for price and size of servings there are many better malaysian restraunts around. my wife is malaysian and cooked for a career so she was very dissappointed. lucky to score 2

FoodiePhysician

Located inside the queenstreet movie theatre which is handy when catching a quick meal before a film. Clean modern layout and spacious with open kitchen, usually very packed and busy in the weekends (expect a que) but okay on weekdays. Lot of malaysian friends had recommended this place; they said it was authentic to what they had at home so took their word for it and checked it out. We had the briyani with red chicken and eggplant, dry koay teow noodles with steamed chicken and the canai with beef rendang. The best out of our selection was the red chicken and the canai. The Good; - fast efficient service and delivery of food - good portions and wide range of different types of food eg fried or soupy noodles, rice dishes, assortment of bread snacks, canai with various sides, and beverages etc The Meh; - price was about $15-16 per meal which was a bit much for what it was (a fastfood type asian chain enterprise) - felt the flavours were a bit of a ht and miss, like although the red chicken and canai were great, the briyani and noodles were pretty bland. Overall a 3.5 Yums kinda place

Cupy Dee

Malaysia's finally arrived in Auckland!!! The Malaysian taste that I missed so much, I can now taste them again at Paparich. Everything from the deco to the cups saucers they use to the food!! Truly authentic!! Without a doubt the best Malaysian place in town! We really love their Laksa, rich and fragrance and sooo full of flavour ! The roti is also one of the highlights , crispy from the outside but still nice and chewy at the middle ! Beef rendang simply just melt your mouth leaving you the beautiful coconut lemongrass and all sort of beautiful flavours afterwards. Highly recommend their Coconut Paradise drink ! The best !!! Their menu is massive and full of exciting goodies.. You need to either get there before 6pm or be prepared to wait for a table .

G R

Well it has been a while since reviews. It's the laziness bug i tells you. Keep procrastinating saying one day I will write a review about all the places I've dined with the mrs or mates. But never ever got around to it. Orrrrrr is it because no place has ever forced my slender piano musician like fingers from typing away at them keys demanding the words be written for all to read, to understand, to contemplate with a slight rumble of their tum tums. I am from the asian region where the delights of paparich have spread their vast wings from and now they have landed here on our shores. Sad for the rest of Nz but lucky us Aucklanders because this be the bees knees of malaysian/singaporean food in Auckland. Simple straight forward good ol amazing memories from my youth on a plate or bowl. Which ever way you may swing the food, the drinks , the ambience its all worth that trip to imax in town for a lil taste. We ordered a variety of dishes and drinks. All were amaze balls mateys. I'm not going to get into details because after the first taste i was sold and just believe that if the management keep up with that good thing that is proper customer skills and food service. Then this place will stand the test of time. Ahhh yesss. Why 4.5 stars then you may be thinking. Or saying. Some people do talk their thoughts out. You may just be one of them. Well my leanered reader of good written reviews. They don't do bookings. That needs to change because a trip to town takes time to then having to wait around if the place is packed. That is a lil red flag. But the tiniest of red flags i might add. Like the flag you would find on a miniature army soldiers hand extended out for further effect. Now time for you to go try it out. No big endings here. I'll let that big ending be the smile of content on your face after you've had a good lil taste of that fine fine food they serve up in there. enjoisss

Ed

Good service and atmosphere. The menu is comprehensive and they have obviously put the effort and money in having these nice menus with professional photos - well done. The food is great in most cases, but not exceptional, and the price is a bit high for the serving size and type of dishes. I would still recommend trying this place at least once. Food: 7/10 Service: 4/5 Ambience: 3.5/5 Value: 3/5 Overall: 18/25

Will Scalioni

Weird order and billing system. I've got the bill BEFORE the food. The waiter came to my table to confirm my order 3 times. Not overpriced but portions are way to small. I was willing to order dessert, didn't even bother... Had the bill already without even ask. Have paid the same money for far superior malasyan food.

Charlene Weaver

I love Malaysian food, so as soon as I heard this place was opening I of course had to come and check it out! We ordered the roti with curry chicken - this was pretty good however I didn't like the egg through the roti. I prefer plain, fluffy roti. The curry chicken was tasty along with the sambal dipping sauce. We also ordered the char keow teow. It was a bit frustrating as we dont eat seafood, it took 3 waiters to finally confirm if its possible to do this without seafood and with chicken instead. So service was lacking slightly. Char keow teow was very average - ive had better at places like selera, KK, bunga raya etc. The beef rendang/nasi lemak was tasty but not enough curry on the plate for the large amount of rice you get. This place was ok - I prefer other malaysian places in auckland.

Danielle Anne

My partner and I went to try it for the first time and we were impressed with the food and the service. I absolutely love the chicken skin and their range of drinks were good too. I wish there were more options of sides though but food was of good quality.

Aucklandfoodlover

What a let down !!. Went there once, was told the restaurant was fully booked and there was a long Q. Along with 7 friends came back on a Friday evening. No phone bookings so came at 6pm, got a token number. People are seated based on the number. After an hour long wait we were seated. Everyone was so hungry and looking at the menu we all were soo confused on what to order. Each one of them looked better than the previous one. A paper and pencil is provided on each table. Each dish has got a number, you just need to write that. Once that's done a switch is on the table, you press that and wait staff will collect the paper. That's it easy. Now let me come to the positives first 1. Liked the whole concept of you taking the order yourself. It's not a fine dining so that's OK. 2. Food photography at its best. The menu card is jus impressive 3. Because there's a button on the table it's easier to get the attention of the wait staff. 4. Food presentation is too good. What I didn't like 1. Taste. There are much better Malaysian restaurants in Auckland 2. Rice was cold. 3. Just because the place is so buzzing and busy there's no opportunity to ask the wait staff what's the most popular dish 4. Felt few dishes lacked freshness. Among everything we ordered milk shakes and banana fritters were the best. Must try : banana fritters. Presentation wise it was heaps better than most. Once the dust settles and if I don't have to stand in a Q to get a table I ll be back to try the roti and chicken

Chin Jun

Excellent teh tarik. My personal favourite! Similiar to what you would expect in Malaysian Kopitiam level. Food overall is above average with wide range of Malaysian dishes that you wouldn't usually see elsewhere. Char kuey toew is not bad. However their chili pan mee still have a lot of room for improvement. The pan mee is overcook and they dont provide the typical chili flakes you would see in Malaysia's chili pan mee. Honey french toast is far from Malaysian standard Anyway still worth going if you are craving for Malaysian food and dont mind the wait.

Jessie Tan

Gone here twice since it was opened. First time I tried their fried vermicelli with vegetarian mutton it was not too bad. Service was great they gave my table 10% off as we said the mutton was a little hard. Then the second time I got to try their chicken with hor fun which was pretty good just a little bit sweet. Service is 4.5/5. Food is 4/5. Environment 4/5 because inside it's a little too noisy during lunch hour. Roti was good tho however the sambal given is varied depends on batch I think. They first time was good but second time gone a little too sweet where it's not spicy at all.

Ezzz

DAAAAAAMN I love this place!! Such a relaxing environment and lovely drinks! So good to sit down and talk with friends and family. The food is good, large portions;) which is great. The price is a bit expensive but reasonable haha I had the chicken curry noodle and the milk tea with syrup underneath which u can mix up urself depending on ur liking! I really liked it and will def go back

Candii Cao

Very busy restaurant, love the idea of writing down your own order. There were plenty yo choose from on the menu. Its going to have to take a few more visits to try them all. I ordered a nasi lemak with curry chicken and prawns, very delicious. Staff was friendly.

LuciferTSN

Always attracted to go there by its reputation. Eventually it came to Auckland. The place is very busy but it does has plenty of seats available. The atmosphere is clean, new and fresh. Staffs are nice and polite. Like the ordering system just makes things easy. Food, tasty tasty and tasty. Loved the Roti would be my most recommend dish there, as it's freshly hand made on the house. The three color milk tea looked so perfect but taste just nothing wow. Fried noodles are good and the crispy chicken steak is crispy and tender. Highly recommended Malaysian restaurant.

Where.iate

Came here for dinner on a Tuesday night. It was quite busy as there were only two available tables at the time. They have quite an extensive menu for a Malaysian restaurant, but we were disappointed that despite the range they had, they did not offer the deep fried tofu with sweet chilli sauce! Our meals came out quickly, good quantity and value for money. The food was very good, especially the tofu fa dessert with palm sugar. I would say it was a nice dining experience except for the part when the waiter spilled sauce on my pants, table and floor when he was collecting the plates, and didn't know what to do, so just stood there for a few minutes looking confused...

Annie Ren

Really rich laksa, full of a rich, creamy flavour. The noodles were tangy and the fried eggplant makes it all the more special! We also had the roti with chicken and I loved the sweet roti bread and papparich's special spicy sauce! We had to queue but not for long as this place is huge!

CD

Tried papparich for the first time, ordered the dry noodles with steam chicken and partner ordered the chicken curry laksa. Both were average in taste, laksa was too too creamy and the egg noodles were too sweet? Flavours were just average for the price. Both dishes were $15.90 each. Other malaysian joints in Auckland offer just as great food at lower prices such as Mamak and Ngopi. We also ordered two drinks, Milo Dinosaur and Rose soya milk... both were probably the highlight of our meal compared to the food!

#1

Outstanding place for fantastic Malaysian food. Ambience is ultra cool and vibrant. Staff is overall very helpful and courteous. Very quick service. Look forward to going again.

Sgnz

Yummmmmm..!! That describes this place perfectly. Nothing in the menu can go wrong at Pappa Rich. Amazing and helpful staff. Very quick service even though the place was packed. Had some vegetarian options and some bread.

Simone Halstead

It wasn't busy at all when we went in, but I was surprised at how fancy the decor was. I also quite liked the ordering process, nice and simple. I ordered the roti chanai with chicken curry and it was seriously good. The roti was nice and flaky and the curry was just as good. I also got the teh tarik(Malaysian iced coffee?) and it was pretty good but nothing amazing. Their menu looked so good with so many options I feel like I have to go back multiple times to try everything.

Ian Montgomerie

Came in fairly late, so there wasn't much of a wait to get started. The way ordering works is slightly odd, but quite fun. Had the Laksa + Milo Dinosaur & Sambal Prawns, Chicken Curry and Biryani. Some of the serving sizes leave a bit to be desired considering the price you're paying, but other than that everything is delicious.

Mimi Yang

Excellent Malaysian food! Our orders of Hainan chicken and chicken & prawn curry was fantastic! The taste was very flavoursome and punchy, which is exactly what we expected from Malaysian food. The service was fast and efficient, not overly friendly but that's ok considering the food was so amazing. The only negative I have to say about Pappa Rich is the price. It's definitely more expensive than other equally good Malaysian places around Auckland. I suppose having such a prime spot in the city has something to do with it, but all in all, very happy with the food. I'll be coming back next week.

Vincent

Very good and quick service. The food is not perfect but is very good. Love it so much! It is fully of people when it is peak time. The services are quite good, very fast. Chicken skin is amazing! And the bread, 5.9 is a little bit expensive but I think that will be reasonable because no Kaya in here. Here got Nasi Briyani, and the roti banana !

Winnie Luo

What a hidden gem! Amazing Malaysian food! Super quick service and lots of menu options and yummy drinks! Partner and I came around just before midday on a Sunday, the place was slowly filling up but we luckily got a seat straight away. By the time we finished with it our meals, there were lines of people waiting outside so be prepared to wait if you come here during peak dining hours. Food was amazing, everything came quickly and service was great! The only thing was that they didn't explain the ordering process with us as we came in so we were completely lost as to what to do for a while. Overall amazing place for a quick bite! Definitely coming back to try more food!

Adeline

Always great to see a new Malaysian chain popping up in good ol Auckland. Menu variety and quality was top notch (as expected). Only gripe is the pricing - while I thought the pricing for other mains were fair - charging $5.90 for 1 slice of bread with butter and kaya is a bit steep, don't you think? Somwhere in the $3 range would have been more reasonable. Paying $5,90 for a slice of bread stopped us from giving it a go and recommending the hainan bread to our friends.

Johann*

It's here it's here! PappaRich has landed in Auckland and have set up shop at the Skycity Metro on Queen street! Why am I so excited? Well the first time I ever tried food from PappaRich I was in Melbourne and oh boy was it awesome! It's now one of the places that I have to eat at every time I visit Melbourne! Now that PappaRich has opened up here, if you've not been to the restaurant chain in Australia then you must stop in and indulge at the Auckland establishment. So.....I've probably wasted a minute of your time with my rather 'emotional' or 'fanatical' spiel.....let me talk about the food and service. We got to PappaRich in time to beat any queuing. The staff seated us (myself, my wife and toddler). We were handed menus and were explained how the ordering process works. There are some pencils and a ordering pad at your table. Once you've selected your dishes you write down the dish numbers on the pad and press a caller but that is attached to your table. (A little bit like an attendant button on an aeroplane). The service is quick, courteous and incredibly friendly. The food, well......it's amazing and flavourful. The menu offers a range of dishes from their trade mark roti canai to laksa's, noodle and rice dishes. There is also a selection of juices and other drinks to choose from. PappaRich is child friendly. Rating out of 5 (5 being the highest): Food – 5 Ambience – 4.5 Presentation – 4 Service – 5 Environment – 4

Josh Law

We were so excited to try this place as I have been to one overseas. This place is all about speed, which is both a good and a bad thing. We were seated pretty quickly with the waitress explaining how the system worked. The food is pretty pricey indeed. Way more expensive than the likes of Mamak and KK. For the price,the portion was very small. My biryani came within about 5 mins, tasted ok. We also ordered Roti Chanai that just didn't come so had to reorder. The selection of sauces were excellent and the roti was well done. We felt we were being rushed in and out which spoiled our time there. The waiter actually took my girlfriends plate from her while she was finishing it off. Conclusion: good but not great food, expensive, speedy service but a bit careless.

Troy Norrie

Good place for a quick meal. I had beef rending with roti and the wife had same with rice. $47.30 including 2 drinks. Pretty popular and you may have to queue. Well worth a visit.

Charlotte

There's quite a lot of hype for this place. We went as a large group so I got there earlier to wait for a table so we got seated not long after our set time. I ordered the Pappa Chicken rice, which is Hainan Chicken. It is supposed to be a sweet dish was a bit too sweet for me. Textures, portions and all were nice. Also ordered a toast with condensed milk and a lemon tea which I really enjoyed. It seemed like everyone liked what they got :) Second time I got the Nasi Lemak with curry chicken. It was so incredibly nice. We also tried their roti and garlic bread thingy which were aahhhmazing Lots of hustle and bustle in the restaurant; they got very busy very quickly! Staff were amazing and food all arrived surprisingly fast.

ShoRt

This is the new Malaysian place on the block and with all the hype going on I think it definitely met expectation. Get here at 6pm and there is plenty of space but if you come later than that, be ready to queue up!! Friendly staff, orderly queues. To order, you look through the menu and write down your order in a paper provided. Lots of choices in the menu with also plenty of dessert and drink choices. So it is a good place to eat or just have drinks and a chat. Must tries - curry laksa. Comes with shredded chicken, eggplant and crispy tofu skin. Nowhere else makes it like this! Also tried the Assam laksa which wasn't too bad. - roti. So many types here and all made fresh. There are savory ones or sweet ones. Heard the roti banana was good :) Ambience - bright, spacious, clean and new! The renovations in the skycity metro paid off.

Dianca Mitchell

Fairly good eat for occasions but a bit on the pricier end. Was expecting the char keuy teow to completely wow me (for $15.50, it should) but it was a bit lacklustre and I can easily find other Malaysian restaurants with better keuy teow. However their dessert were another story! Sago pudding was perfect and the sesame tea too! Staff seemed a bit undertrained, but were all friendly and welcoming! A plus point is the cleanliness and set out if the place. Has ample room to sit and chill with mates and at a convenient, Central location!

Indrawilis Jaafar

Had lunch at this Malaysian restaurant. The food were good and service prompt. There were plenty of authentic Malaysian dishes to choose too. Highly recommended.

HappyTummiez

There's always that one crazy week that you have millions assignments, reports and tests due... And that is THIS week!.. So why not treat yourself with sth new like ..trying out the newly opened Paparich restaurant 😏 First time here and I enjoyed the food and drinks! The price was very reasonable for the big portion. Nice vibe and good customer service though the restaurant just opened for a week. I'll definitely be back to try more stuff.

Jenny Da

PappaRich is a restaurant that I loved so much when I traveled overseas and I was so happy to have it in Auckland! We ordered the steamed chicken dishes as well as a laksa and drinks. The drinks promptly arrived first and were absolutely delicious! We ordered a milk tea, red bean and barley with grass jelly. They were all so good! The dishes were nice big portions too. We will definitely go back again :)

Brendan

It was ok if you like the coffee club style of food n service. The food was average n it was clean. No wow factor here just your Asian food joint trying to be a coffe club. Better at KK for my Laska fix than Pappa Rich. All and all i would nt go back as i like my food more street style than coffee club style.

Wayno

Had eagerly awaited the arrival of Paparich. Went with Malay Kiwi friends. Have enjoyed Malay food in the city before so am pretty up to speed with it all. We ordered Nasi Lemak and Beef Roti Canai. Overall meals were too small in portion sized and priced too high. We could have spent more on sides but that would have compounded the overall sense of lack of value. Barley drink was nice but alot of standard menu items not available! Auckland has a huge range of better priced places to eat at so wonder if these guys will do well (although place was full by 6pm). Service was pleasant, surroundings nice. Get the value right guys - improve your meal sizes or lower your prices. Will go back just to try the Laksa dishes (looked good size) - hope its way better.

Aniva Huang

I came here after hearing good things about the Australian franchise. The selection was huge and everything g looks delicious. The prices are fair for the size. But it tastes pretty good too!! They even offer a choice of desserts which is nice.

Vanessa

It's about time Pappa Rich comes to Auckland. Taste is as authentic as you can get. People who have not tasted authentic Malaysian food before would find some food hard to accept. Hope this establishment keep up to the standard of delivering authentic Malaysian cuisine. Don't ever change the taste to suit the local market.

Alex

Having only just recently opened, the place was busy. So popular that a group of nine of us had to wait for 30 minutes outside, which is absolutely understandable. There was a variety of options on the menu and it was great that the person at the door gave us menus so that we could pick in advance what we wanted. It would have been nice to have seats outside, but that's completely understandable given the walkway isn't leased by the restaurant. I ordered the Roti Canai with Tandoori Chicken ($16.50). It was delicious, the chicken curry my favourite. However the portions could have been a little bigger though. I also tried the deep fried chicken skin ($8.90) a tad pricey but still yummy. For a drink I regrettably ordered the Ice Milo ($4.20) which was exactly that, later thinking to myself I could have just made this at home. There is no doubt that the staff are still finding their feet. Simple things like forgetting to offer us water and not asking us how our meals were, are things over time the staff should hopefully be able to pick up. One thing I noticed is that there were quite a lot of staff serving us. Perhaps it would have been better to have staff stick to one table or one area, that way over the night customers are accustomed to being served by a familiar face making the experience that much better. Overall, the food was great and the service was good but not great, understandable given the restaurant is just finding its feet. I'm looking forward to coming back and trying something different on the menu 😊

Auckland Eats

What a let down. Upon arrival we saw the long line and were excited at the bustling atmosphere of the restaurant. 20minutes later however, we were quite disappointed. The service was ok, nothing out of the ordinary and as expected. The meals however resembled something that you would get at the food court. The presentation was lacking (to say the least) and the quality of our meals were well below average. We ordered a wide variety of meals and all of them were subpar. Perhaps the staff were a little too busy or something went wrong in the kitchen. We'd like to give this establishment another go and see how it fairs at a later stage.

Steve Cleland

Went there for lunch. Most exciting thing about the place was ordering from the menu where you have to write it yourself. Service was very quick and efficient. They have an amazing selection of drinks. Food is nice but not fantastic. They were quite expensive with lunch for 4 costing well over $100.

Essvee

This place is amazing!! We had the Biryani with Deep Fried Chicken Curry and the Roti Cani with Chicken Curry. Service was the best from the staff. They let us know how far away our food was because the roti cani and curry was being made fresh, only waited 15mins which they already made me aware of, then came by and told me again it's on it's way. The other food came real fast in about 5mins and food tasted delicious as real Malaysian food does. They have a cool little bell for us to ring if we needed assistance which I thought was awesome! Definitely coming back, just hope they open another place which is not so hard to park at and busy like town :)

Anna

Dined here last night with a few of my friends and Ivan Valladolid. My work mate was hyping about how authentic it was. They don't take bookings but we arrived at 7pm on a Saturday night and waited for about 10mins which was absolutely fine as we were trying this decide amount the million of options. As we got seated the interior design of the restaurant is amazing. They have super cool lights and all the chefs are at viewing distance. After we ordered, it didn't take long for our food to come out and the presentation was great. I got the Matcha tea drink and my friend got the Seseme drinks. I thought they were delicious. The only downside was I got the rice - the Indian one and it had lemon seeds and strange herbs in it which didn't like. I had the red chicken and not enough meat but other that service was awesome. Smiley staff. The amount you're paying is reasonable - not overpriced. They are so busy and I'm not surprised. Will be back!

Ridad

Amazing food at very reasonable price. Service was exceptional. We tried the chicken curry roti canai and seafood laksa, both were really good. Definitely worth trying. Will be going back.

Ryan

We enjoyed our meals, lots of choice on the menu! Ordered Biriyani with chicken curry. Have not had Biriyani before and have to admit wasn't to my taste. The other dishes looked great though, we also got a couple of drinks and these were great value, served in a decent sized mug. The kopi and teh takrik tasted just like the ones in KL. Bustling atmosphere and classy design with lots of black furnishings, felt like a nice restaurant despite being inside Sky Metro. Would be great choice for a big group to eat at.

FoodLoco

Came here for lunch on friday.. even tho it was lunch hour rush we were seated immediately. Once you are seated at your table you will be given your menu and the ordering system is something diff and I quite liked it. On your table there a order chit which you fill out with your chosen options and once your are done you press the bell which is located on the table and the service people will come over to collect your order chit. This works best for me because I'm indecisive and I take lot of time to order. Good - Roti's! Oh my sooo many options Bad - even though we requested our food to be made spicy it was very mild and when we asked for chilli / sambal we were quoted an extra $1.50 which is usually free at all Asian restaurants. Must try - I have been here just once and there are so many things on the menu i want to try like the iced kopi and char kow teyow but I do recommend their roti.

Breadzania

We came here for dinner and were seated immediately. Lucky we arrived early as the restaurant filled up promptly. We loved the ambience ,the service,the menu and the food. I am Malaysian and this restaurant brought us back to msia. Please keep the service and amazing food up We ordered nasi lemak special,hainanese chicken rice, chicken laksa and garlic bread. My drink was the coffee tea with coffee jelly. I was buzzing with amazement over the drink menu. The nasi lemak is awesome. Taste just like home with chicken curry. The laksa had depth to it. The chicken rice was good. Chicken is tender. My son loved it and ate most of it. Hes only 3. The portion is generous too. The food came very quickly. Just like what you will expect from this franchise. Will look forward to coming back to try other things on menu

Yazid Othman

this is my first time here. I had curry laksa while my wife had hainanese chicken rice. I have to say the food was awesome, feel like I was in Malaysia. The authenticity of food was there. Definitely will come again to try other meals. The price for me was a little bit expensive for some meals. Environment : 8/10 Flavor : 8.5/10 Price : 7/10

Victoria

I think Malaysian food might be on it's way in as the latest food trend. PappaRich is already well established overseas and has just made its way to NZ and as a big lover of Malaysian food I had to go check it out. I admit I was very sceptical of the quality, being a somewhat westernised franchise. However came into it with open expectations and tried to not compare too hard to the authentic Hawkers stalls in Kuala Lumpur. Ordered the Prawn Mee, a Biriyani set with chicken curry & sambal prawns and a Iced Kopi. Overall very impressed with the Prawn Mee, very good broth (tasted exactly like you were sucking the juices from a prawns head!). It can be hard to get that level of depth, so I enjoyed it. Generous amount of noodles and sambal (chilli) on the side. Kopi was perfect, no complaints there. Biriyani was just ok, average chicken curry but nice sambal prawns. Biriyani itself was not outstanding but as a whole dish I think most people would like it especially if you've never had it before. The prices are on the higher end and quality not as good as some of the other great Malaysian eats around town, however I think it's justified given the atmosphere and location. The interior has been well designed and lifts the dining experience, so for that I think the prices are suitable. It doesn't feel like food court or a cheap eat dining experience. They have a big menu which I think alone is worth going to visit, especially with a group (something for everyone!). Love that they do Kaya toast and half boiled eggs as well as some traditional desserts, would go back just for that. I love the service concept, they have a buzzer that you press when ready to order (see pic), and you fill out a form with your order details, similar to ordering Dim Sum. I think it's great, you don't feel rushed to pick something and don't have to wait to flag someone down when you're finally ready! It's not the best Malaysian food but I had a lot of fun and would gladly go back. The service was on point, you could tell there was extra effort put in for opening week. With its central location, I see it being a very popular eatery :-)

Zoe Huang

Very nice environment to dine in. Just opened recently, quite a lot of staff inside. I ordered Hainanese chicken, the chicken was very soft, taste very nice. And the chicken soup was flavourful too. I like the store decoration.

Jemimah

Tried PappaRich for the first tonight with a group of friends just shortly after 7pm. Was expecting a long waiting list, but surprisingly we were able to be seated almost immediately. We ordered the crispy chicken skin, biryani with red chicken & fried eggplant, chicken rice with steamed chicken, nasi goreng with fried chicken, roti with egg & onion with beef rendang, and the Assam laksa for takeaway. Service was very swift, with everything except the roti arriving 5-10min after ordering, the roti taking maybe 15min. Crispy chicken skin is as its named, crispy, as well as being well balanced, not too salty. The biryani was full of spices, able to see the cardamon pods & cloves throughout. I would describe the red chicken as a spicy sweet and sour style, with the chicken being deep fried. The eggplant that came with the dish was delicious and crisp. The steamed chicken and chicken rice was one of my favourites, with the chicken being cooked perfectly and well seasoned, better than the ones served at the Chicken Rice Shop franchise in Malaysia. The nasi goreng and fried chicken were tasty, not being too greasy, with the chicken being lovely and tender. The roti was fairly good, not as crispy as preferred, and a bit more towards the sweet side, however with the texture and taste a roti should have. The beef rendang was a bit tough, maybe needing a bit longer to tenderise. The Assam laksa was fairly good. Glad that PappaRich serve it as not many Malaysian places in Auckland serve this. The amount of chilli and mint was perfect, as well as the balance of sweet, sour, spicy. Just wished there were bigger pieces of fish. Overall, PappaRich is refreshing, especially after the quality of Malaysian Foods found in Auckland having dropped recently. For the speed, portion and quality of service, I would say that the pricing is okay, considering it being similar to Denny's but with better food and service quality. Am very pleased that this place has opened after the long wait, can't wait to go back and try more. *apologies for the long review* (Did I mention the menu is halal?)

Feifei Zhao

Very bad service. We came as 10ppl for bday dinner. N they asked us to split into 2 tables and these 2 are far far away... Just because they can't politely ask their customers who finish the meal to leave. Rediculous!!!!! We have been shift twice just to get closer to the other table of us...

Shannen Lim

I had Assam Laksa with soya milk and jelly and it was really authentic, almost could compare to Penangs Assam Laksa. If you like something sweet and sour definitely try it. Portions were decent but char kuet teow was on the smaller side. Roti canai was a bit dry but overall a good experience as the staff were friendly and reminded me of being back in Malaysia. Food came out very fast considering it was a full house. Will come back to try others.

Stanton Lim

Had Char Kuay Teow, Roti Canai and the Teh Tarik. Reminded me of the genuine food back home in Malaysian. The customer service was on point with the waiters servicing with a smile and quick to respond to any request you may have. Definitely coming back

Minily

I literally stumbled across this place, whilst looking for an Asian eatery to satisfy my noodle soup craving. So this ended up being my second Laksa for the week (check out my review on Selera). Despite being newly opened, the service was super-efficient and friendly, and the food came out super-fast too. The menu selection is HUGE and I would say, for those unfamiliar with Malaysian, would seem a little overwhelming (thank god for pictures). The seafood laksa was good, but I my personal view was it lacked a little punch (more salt/shrimp paste). The seafood was on more of the reserved side of portions, although the mussels and prawns were of good quality, the grilled eggplant was a nice touch and it was nice to have the additional crackling pieces (although I must admit, I’m not sure if they were bits of pork crackling or shallots – or both). The lime and Lychee drink was lovely. It was really complimentary to the soup. Will definitely head back, but will likely try something a bit different.

Kiwi Foodie

In a stroke of good fortune, Pappa Rich’s opening this weekend coincided perfectly with our recent trip to Auckland. :D Of course, it was a must-do item on my foodie list. First impressions were stunning. As opposed to many Malaysian eateries which prioritize function over form, this restaurant is beautifully decked out. Traditional marble tabletops, lovely decor, snazzy glass walls. We arrived late in the afternoon, and the place was still bustling. The waitress at the front door welcomed us and gave us a waitlist number, and we were seated in less than 5 minutes. Menus were instantly brought to us and we were asked if we had been here before and if we knew the ordering system (we did).

Jeremy W

Had to wait awhile to get a table which was understandable as its only their 2nd day since opening. The service was really good and prompt. The chicken Laksa was fabulous as was the Nasi Goreng. All were authentically made. Definitely coming back again! 11/09 Went back again on the following Friday to try the other dishes and wasn't disappointed. The Char Kway Teow and ABC (ice Kacang) were beautifully made. The portion of the Char Kway Teow was a little small compared to other Malaysian eateries but the quality is certainly higher. Still highly recommended.

Sharon Aujla

So impressed with the customer service. I did not have to pay for my nasi lemak as the rice wasn't cooked well which I do believe can be forgiven what with the opening night rush. Otherwise the food was great, the tau fu fa put a smile on my face, reminded me of home. Great to be amongst Malaysians enjoying Malaysian food.

Michelle Chua

Really have the authentic taste of home . Having the char kuay Teow and the organic soy milk. Staffs here are friendly and well trained in going through customers with the menu . Recommend everyone to come cause it's Malaysian food!

Daniel Power

Have dined at PappaRich now a few times since their opening, and have since adjusted my rating (down slightly). Roti canai with chicken curry: 3/5 most Malaysian restaurants in Auckland use frozen roti easily found in Chinese supermarkets. Papparich uses handmade roti (big thumbs up!). Roti taste was good, but it was overcooked/hard. Curry chicken also tasted good, but as any roti connoisseur would know, should have been swimming/drowning in curry gravy. Asked for extra gravy and the waitress kindly brought me a top up! Nasi Lemak: 3.5/5 coconut rice nicely done. Peanuts and anchovies nice and crisp. Sambal sauce a good balance of spicy and tangy. Pan Mee: 2/5 very dry Nasi Briyani: 4/5 good portion, chicken sauce was yummy. Nasi had moderate flavour. Penang Laksa: 4/5 for a very difficult dish to get right, they've done pretty well Decor/Ambience: 5/5 beautiful fit out, classic Malaysian marble table tops Value: 2.5/5 prices are a little high e.g. $17.50 for the Nasi Lemak is a tad steep. $14.50 for the roti with curry was okay but the portion was disappointingly tiny, should literally be DOUBLE the size (yes it is that small, do not order it unless you're a small eater). Nasi briyani was a good portion though. Taste: 3.5/5 flavours were good, however roti was hard/overcooked on both occasions I've ordered it. Service: 5/5 excellent service Overall: 3/5 do try Papparich but choose carefully as their dishes seem to be hit and miss. Also, order something of decent size e.g. the nasi briyani and not the roti canai (unless you are a small eater)