Review Butlers Chocolate Cafe - Porirua

Lemon and white chocolate cake 🎂 one of the best cakes I have had in a long time this hit the right spot with a great balance of sweet and sour and it was so soft 😋. Raspberry and Chocolate Mousse. The mousse was quite thick while I prefer them fluffy and creamy textured. So, not the best one I have eaten.

Customer service was stellar, smiles all round and the guy chatted to us and helped us pick out which chocolates were best sellers. All of the chocolates we got were sooooo good, highly recommend anything with dark chocolate!

A great service on coffee and food the staff are very friendly and helpful especially Prija and Michelle at Porirua Cafe I would recommend all the Butlers cafes as staff is very friendly.

Always yummy - everything! The iced mocha was really good. The cheese (n bacon!) scone is delicious.

service was good coffee was amazing chocolate was to die for and food was great

Nice strong coffee, lovely customer service, always smiling. My 'go to' coffee shop in North city mall.

They make great coffee!

NZ's best Dark Hot Chocolate I ever had.

Nice friendly staff. Good food selection, everything is in the display to choose from. Drinks are yummy and with every drink there is a free chocolate. That includes a kids drink too gives you free chocolate.

Best coffee in the plaza :)

An awesome place to buy all things chocolate! The only issue I have is you cannot buy a takeaway small hot chocolate. They make you pay for a large only.

Enjoy going here when I’m porirua. Drinks always tasty! Free chocolate is a nice touch. :)

Decent coffee, alright choice and the chocolate isn't too bad either!

Must Try the signature chocolate milk shake! Bit of wait time..could do with more staff

To be honest, I thought all Butler’s will have a same standard. It is disappointing from order to food. No one tidy up tables. I have to pick up my own order on the opposite direction of seats. The moca tasted different with other Butler’s. I am not coming back to north city one anymore.

They serve overpriced coffee, which really isn’t worth it and their service is atrocious! I totally don’t recommend Butler’s, there’s so much hype about them.. but they do not live up to it. <br/><br/>Pro tip: don’t sit in and have your coffee, you actually get charged.

Thought i try the coffee to compare against petrol station coffee, all i look for is value for money and obviously service and taste,, quite dissapointed, service at the counter is ok, just too robotic and the person who took my order did not really look at me, just focus on the screen, but they did offer me a chocolate, tried the caramel( really sweet ), waited a fare bit for my coffee, i would have thought they called out my name as the cashier asked for it in the begining, na, just slammed it on the bench and said "latte" wow,, and it was not even compared to z station coffee, $5.90 for a large, taste 3 out of 5,, i rather go to z for there coffees, at least i get someone who genuinely enjoy their job.

Have been to butlers on many occasions including the one in Lower Hutt, Wellington and Porirua. Have had good experiences every time. I have had friendly service and delicious food and beverages. Very happy with the customer service.

This was my 1st visit to Butlers after hearing so many good reviews abt thr desserts. And I would say I loved it. So we ordered<br/>1) Triple chocolate mousse cake<br/>2) Butlers hot chocolate lava cake<br/>3) Cookie hot chocolate<br/>The desserts were wow in terms of taste , presentation & quantity. I really liked the way it was presented & when we started digging in it was paradise in heaven. Both the desert were different in regards to taste & it was really heavy.<br/>I won't comment anything about the hot chocolate as my friend made it take away & had later so I don't have review from his side.<br/>The only reason I gave 4 not 5 is because of the seating. When u have such great presented desert & the seating is a normal food court chairs , it's a big disappointment. It definately needs to be improved.<br/>But I would say I will definately go back 😆