My little girl had her birthday dinner here , the playground right beside our tables , event cameras monitors to watch the kids, very pleased with the excellent service and the tasty food, waiter was super helpful and friendly. Love this place
We went here for my daughters birthday. After we had booked I read some of the reviews and was sceptical about going. We went anyway and was pleasantly surprised by the quality of the food and service. We didn’t wait long for service or the food to arrive as was expected. Will definitely recommend White Cloud Spur.
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Great service by Clint who blew us away with his order memorising skill. Our experience at this establishment almost didnt happen because the 3 ladies at the front couldnt sit us anywhere despite many empty tables which were still left unseated when we left. We were a group of 14 including 5 kids. I told the ladies at the front that we could sit in separate tables if that helped. They turned us away until my husband suggested the table by the bar which could accommodate at least 14. They said ok. We were warned that there was no waiters for that table and we may not be attended to for a while. We sat anyway and Clint came not long after. He took all 14 orders without notepad, he memorised our order down to the side dishes and how we liked our steaks with No error. The food came, i ordered a medium chargrilled rump steak with mushroom and cheese sauce which was divine. The steak was cooked nicely (sightly too cooked for a medium but still acceptable), and it was perfect to have with the onion rings. South africans really know their bbq and i wouldnt have the onion rings any other way. It was a good steak day! Everyone else at the table who ordered other steaks, burgers, ribs and cheese prawns were also happy with their food, maybe except for 1 guest who got their ribs cold. Judging from the other reviews, this has happened to other guests before? Anyway, we could ask for the ribs to be sent back to the kitchen and be reheated, but we were too hungry to ask. Maybe next time. If anyone ever comes here, ask for the chilli sauce - It didnt disappoint. Overall it was a good experience. The kids loved the play area(s) and the place had a lovely atmosphere. But the winner was the service by Clint. Clint really turned the experience around and saved the day.
Friendly dinning environment. Rmember order medium rare steak instead of medium well which is definitely overcooked. Recommend snack for fried mushroom.
Went for dinner with my partner last friday for dinner. We got the t-bone streak, the lazy aged steak and a peppermint crisp cheesecake to share. The waitress we had was so polite and helpful. The owner even came around to see if we were alright which was great. Steaks were the best we've ever had! And dessert was delicious too. Absolutely loved the atmosphere and our meals. Will be back for sure!
Similar to other reviews, the food is so-so but it was a great place for family with kids since it has playground and other entertainment. The service is good, staffs are friendly and helpful.
Environment 5/5
Staff 5/5
Playground 5/5
Food 3/5
Overall rating 4/5
I went there on a Friday night and I can tell it’s a restaurant loved by local community. Heaps of customers with families came here and the kids enjoyed it most. My daughter loves their outdoor playground. She can play with her friends and I can have a relaxing moment with mine. The staffs are friendly and nice, remove those finished plate on time. The food is average.
I will definitely be back because my little one has already repeated asked for it. :)
Staffs was really friendly and nice. We ordered 2 main dishes and get 2 free dish from kid's menu. Its a Tuesday promotion... Kids get their free order. Taste wise is average, overall i enjoyed!
My husband and I came here about 2 months ago. I was super excited because this was my favourite restaurant back home. My husband ordered the veggie burger (stacked) + extra fries, he absolutely loved it. I had the chicken burger + wings and for dessert chocolate mousse with ice cream. They were all delicious exactly how I remember them. Once I tasted the ice cream I felt like I was back home.
Only a few things that can be changed the noise from staff in the kitchen (could hear them talking their own stories and we were sitting quite far from the kitchen), and adding more heaters to the place, even though it was a sunny morning it was still cold out. Apart from that I’d be happy to come again. If you could cater for allergies I’d happily bring my kids too.
Such a family friendly restaurant. Has a play area for kids, and the staff were very accommodating in answering about allergy info in the food. Our waitress was even checking the ketchup ingredients for me (thank you!) We ordered the pork ribs + calamari combo. We needed to wait a while for the food to arrive, but they upgraded our pork ribs to 600grams - from the original 400grams for making us wait :) The ribs were done quite well, not chewy at all. However I think they can improve their chips a little bit, but that’s a minor issue.
For dessert we ordered the classic waffle with ice cream. The waffle was quite cakey - depends what you prefer i guess.
Overall, it was an awesome lunch catching up with friends. Didn’t feel like we were rushed at all and we were there for a good two hours. Thanks for having us!
This is a great place for steak and many more. We went as a group and ordered different items, mainly steak and ribs. We ordered buffalo wings as starter, but the wings were very dry, and we were expecting it to be juicy.
However, that disappointment turned out into happiness when our main course arrived cos it was mean as. I ordered steak with prawns and it was really good. It also comes with chips and onion rings.
The staff are pretty good from the moment we step into the restaurant. They sorted us out pretty fast and we started eating in under 20 min. The shop is also well maintained with different african articrafts. The food is a bit expensive but it's worth it.
I believe they do have place upstairs to hold a small party, they also have a causal birthday thing where all the staff come together sing a birthday 🎵 . I have seen it both times when i was there.
If you are a vegan, no worries, they do have a vegan option as well.
After a previous bad experience at this restaurant, I was very surprised to see new menus, new crockery, much better service and it appeared that the food tasted even better (Definitely looked much better - pics attached). The table was acceptably clean but the sauce bottles could have been cleaner.
All in all, I was expecting a similar experience to the previous times and I was really pleasantly surprised by the changes implemented, it made for a wonderful evening with the family.
Thank you for taking the time to listen to my gripes and invite me back to see the changes you said you had made.
Met up with friends here for a dinner and some drinks and it felt like I walked straight into spur in South Africa!
The atmosphere was awesome, the Savanna’s and Castle’s were amazing, and the food!!! I’m so so SO stoked they had vegan options available!
(Tip for Vegans Visiting: ask them for no sauce on the food, I suspect there may be egg in the sauce)
My mates and I had an amazing time and the banter with the managers was super classic! Thank you for such a homey, heart filling experience White Cloud Spur! ♥️
Service is phenomenal 💯 had a lovely waitress who was very patient with us as we had 4 young children with us. Food was amazing cooked to perfection.
The only thing i could fault was the fact that they have run out of a few things on the menu ie buffalo wings , bananas for banofee waffles.
We were unsure of what it would be like, given the hit and miss reviews but we are sooo glad we decided to go! It was like stepping through a portal and being right back in SA. The food was delicious, exactly like we remember Spur at home to be. The prices reflect the portion sizes so whilst it is a bit more expensive than your average kiwi restaurant, you are getting bang for your buck! Kieran was a fantastic waiter, very happy we sat in his section :)
Great food! Fantastic background music! The vibe is welcoming and energetic. We had a great family dinner. Kids played outside in the play area (we were able to keep an eye on them through the live video feed) kids were also able to play a bit of fornite while we waited for the food.
We went for breakfast on Saturday morning. Nice seating options. The staff were friendly. I really liked the fun background music. Food didn't take too long to arrive. Drinks were nice. We had burgers. Very filling. My baked potatoes was nice but I prefer it a bit more on the softer side. Reasonable price. We defo weren't the only people there, a steady stream of patrons, so it must be well enjoyed by others in the weekend A.M
The South African spur in Albany has recently changed ownership and the food has 100% upgraded . it tastes like spurs should taste . It taste like I remember it tasting when I lived in South Africa . the staff are friendly , caring and lovely and happy to see you it’s super kid friendly 2 well-deserved play areas for the kids and a Don Pedro for your birthday for free I like the Amarilla one ( probably spelt that wrong) The portions are definitely worth the money please give it a try you will not be disappointed and every Wednesday buy one burger get one free check it out you won’t regret it
Kids eat free Tuesdays 😋
Busy
Cant go wrong with Ribs & Steak
Friendly Staff
Price - average
Waffles the best
Don Pedro not bad either
Great Birthday venue for any age 🥳
Comfort food you can do once in a while. Good service. Yummy and reasonable priced. Huge space. Very comfortable seat. It’s not a fine dining place, this for everything I have experienced, it’s a 5 star.
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