Review Madam Kwong's Restaurant

Sam Lee

We had tons of dim sum for lunch. Decent food and location. Average $5-6 (NZ) per plate, and they bring out one or two plate at a time. Pay attention to the total number of plates, which I didn't like to track the number of dishes. If you are crafor a Chinese food, this may not be a bad place to try.

Mh Parvez

It is one of the very few places that open late night on weekdays. I've been there many times and mostly after 11 pm. Nice place for seat long enjoy food and having a great time. Plenty of seats, a wide range of food, but due to my dietary restrictions, I only choose veg & chicken items.

李郭锐

Second day stay in Christchurch, we come here for lunch with family. Authentic Yum Cha food and valuable portions, you can’t beat their taste and price. I also believe meat-lover will love it. $5-7 per portion is impossible to get in Wellington. I mean “No way!” Thank you for the excellent food and nice place.

Caroline Andrews

Great food lovely staff love this place great set menu for groups

Chet Wah

Good restaurant just almost 5 Star. The foods looks good on the traditional Tom Sum trolley. Maybe is not busy enough some of the pastry seems a bit dry after leaving out for too long. The service is good and staffs are helpful. We also ordered some order to cook dish, seems much better. Overall I think it is a great atmosphere Chinese restaurant, just need some small improvement to make it great again. When this restaurant first open many years ago it was so busy.

Paul

I have never had a bad meal and I've been quite a bit! Sometimes, the trolleys are not in use, but ordering from the menu is easy and the food comes just as quick. Vivian is a great host and the staff are friendly. In my opinion, they have the best xiao long bao in town!

Victor Gch

One of the best places for Yum Cha in Christchurch. Reasonable price and good service.The place is big so we didn't wait Too long for tables. Location is good. Open hours is perfect.

Royce

I had a mixed experience at Madam Kwong. The food was absolutely delicious, and I would definitely order takeout again. The service was okay, but the restrooms were a disappointment. There were no doors, and the cubicle doors slammed against the sink, which was quite inconvenient. Additionally, the massive bar near the toilets felt hazardous. Accidentally ordered too much food as you do! But happily finished it the next day.

Michael Davidson

I came here with some colleagues on a trip. The amount of food that we got was great! We could barely finish everything. Overall the food quality was really good and the servers spaced out the dishes quite well, so that we were never waiting for something to come out. A good experience!

Ahsan Siddiqui

Very nice food and found everything great. Although serving sizes r big so be careful what and how much u order. We had chicken soup, sizzling Chicken, chicken szechuan (nothing special) blue cod with sauce, prawn Szechuan (very nice) and cashew chicken. Plus vegetarian noodles. Enjoyed thoroughly.

Katina Delamere

This place was recommended to me by a friend and as the same with them, no fault. The food is beautiful and well prepares. Very happy customer.

Jodie De Oliveira

Awesome food and service. Best yum cha I have tasted ever in Australia and New Zealand. So much variety with freshness you can so taste. Great job and thanking you so much Madam Kwong! 3 years later you still amazing 😍

I H

I believe this is the best Chinese restaurant in Christchurch. I came here all the time when I visited Christchurch. My family and I really enjoyed the red bean bun, phoenix feet, fried kuey diao and prawn dumpling during yum cha. The evening meal was fantastic too. We enjoy the freshness of the vegetable dishes, lobster with noodles and meat are well cook. Good job.

M B

This is a happening place in Christ church. Huge and a lot busier on weekends. We went on a sunder afternoon and it was full and people were waiting outside. Food was delicious. So loved it. From dumplings to sticky rice and a lot of stuff I don't even know the names to. So good. So satisfying. Loved it. But the staff who served the food was a bit rude to us. Otherwise it was a good experience.

Rod Auton

Authentic and tasty food. Staff very attentive to customers needs. Great place for the cost conscious. Highly recommend

Kala Fifita

Apart from food coming out slow..all was very tasty.!!👍

Deb Thompson-Bee

Last night 16/4/19 we went for my fathers birthday dinner - there were 17 plus a baby. Two round tables were put together and the staff had no problem in us arranging them and helping to do so. The food was so good we can't wait to go again. I just wanted to say on behalf of our entire family thank you so very much. We will be back! Kindest regards Deb Thompson-Bee

Charlie Jenn Lian Ng

Don’t let the Look of the restaurant deceive you. It’s one of the worst Chinese restaurant I’ve come across. Excessively greasy and poor quality l

Grace

Madam Kwong's is an over-rated restaurant. Yum-cha dishes are standard, nothing special and over-priced. The interior design is fancy and the atmosphere is always busy, as a result, service is bad. We had to ask for water 3 times before receiving it. Recommend going at least once, but will not return regularly.

C The Food Lover

Use to visit this place often a few years ago when I worked in the area. Decided to surprise my partner tonight by taking him there to try there amazing food and enjoy the atmosphere... unfortunately it seems since then this Restaurant has dramatically gone down hill. There menu has increased and you are left to go through a novel of options with the waiters coming and asking you every two minutes if you are ready to order - everything seems so rushed. One minute after ordering our food we already received our bill... which was printed out incorrectly and the prices/total we cut off down the side. Our entrees arrived to the table - wontons which were tasty but the sauce was rather basic and then our dumplings arrived, for some reason these were deep fried? More like puff balls? And tasted awful with a soggy wet filling - there was no sauce with these. Sweet and sour pork came out and we were surprised that this plate was actually nice... husbands order came out Garlic BBQ Pork spare ribs - these were deep fried? But didnt state this on the menu when he ordered, the meat had absolutely no taste... obviously a lot of there food is frozen. I was also disappointed to see that they have discontinued the trolleys with all the fresh starters - dumplings, rolls etc. We got one beer and one can of coke but still seemed surprised when we got to the counter and our bill was $75, price is not the issue but the quality of the food was. It doesn’t seem as busy and vibrant as it once use to be, the staff (apart from the lady I recognised who would be in her 30’s think she could be owner) seemed like they didn’t want to be there and were in a major rush to get people out. It’s extremely disappointing as this use to be such an amazing buzzing restaurant in a good location - with better competition in town I can only see this place sinking even more which is a major shame.

Jessica

This place is quite terrible. Bad service and fatty flavourless food. We went here for my mums birthday and ordered one of the set menus. The soup was thin, oily and tasted odd, the mains were generic and lacking in sauce. I wouldn't go back!

John Richards

Madam Kwong's has nice décor but quality of the food and service is not good. Staff aren't that friendly and prices are a bit high for what you get. And the sizes are smaller than other Chinese Restaurants. There are better Chinese Restaurants around.

Charan Ashokraj

We made it to Madam Kwong's as a total random plan, after an evening with friends. Firstly the ambience was good, (being welcomed with a tank of lobsters was a bit unusual too) with large screen TVs, high ceiling and wide spread seating on two floors. They definitely have huge menus (literally huge) with a lot of photos of dishes and quite elaborate line up of offerings on the menu. I was told that the duck was their signature dish, but did not have an opportunity to try it. However we made quite a large order for the 3 of us, not being aware of the portions and having forgotten the basics of Chinese cuisine (I know.. It's Chinese, so it should be large). So our order was Hot and sour chicken soup, sweet corn chicken soup, Panfried Vegetarian Noodles, Deep fried Lamb with sesame seeds, Chicken Fried Rice, Chicken drumstick, Kungpao Chicken and Jasmine tea. Yes, we started off with the tea and it was good with everything just about right. Then, we literally had the whole lot of the remaining order served at once. The hot and sour chicken soup was pretty damn good, but the sweet corn was too sweet and did not make the mark. The signature dish of the day was the deep fried lamb which was just heavenly, I had not had lamb in that texture and taste, indeed a whole new experience. The next best was the chicken drumstick with right amount of seasoning on the chicken itself, but the sweet sauce on them did not go well. Then every other dish was of a really low standard, I had high hopes for the restaurant but was let down with the pan fried noodle being too oily and the Kungpao being bland. But there was this sauce they had, made from garlic and Spices thats on every table. That was simply awesome, quite an unexpected entrance and took our taste buds Yo a whole new world. I believe that the pricing of the food does not make up for the taste but the ambience and the brand. Will come back for the duck.

Alex Taylor

I thought the menu was quite good heaps of selection Great atmosphere service is quick Just the price is too expensive Heaps of parking Massive tables lots of room

Quality! It Shouldnt Be That Hard! Love A Wonderful Mouth Full Of Wholesome FOOD!

OI came here beach they did Shanghai dumplings however they didn't have much coup in them was very disappointing spring rolls didnt have much pork mainly pastry and veggies. I had Indian people vacuuming up around me very unpleasant time here. I came here a second time for dinner and it was very bad a friend of mine brought me who has been there a lot he was very disappointed and embarrassed. I had placed a order with a Indian waiter and he was trying to give me the wrong dish so I sad do you mind if I have a Chinese waiter please, he just walked off and sent a waiter over so I order the dish they he didn't. Understand. 20 mins later our sling rolls came out and the last dish I ordered with the Asian waiter. I then called the staff member over and said we are still waiting on the other food we ordered with the first waiter! Well he didn't put it through! Worst service of my life. Save your money The only photo I do have is this not happy

Paula

Very disappointed with our experience. Front of house women was unbelievably rude from beginning to end. Cumin fried lamb was over cooked and missing cumin seeds as in the picture, garlic rib that had been sold to us were tough and we left half. Shocking service at the till . Table staff were lovely though. We won't go there again, Benson's has much better Chinese!

Wollywobbel

Huge dining area, nice and bright. Food arrived quickly, massive portions and we nearly finished half of it. Staff can be a bit slow. Food was average.

Johan Paul De Jong

Have dined here a number of time. Mostly positive. I enjoyed the food and service was ok. Decor pretty good. Only one time upstairs a blow fly landed on one of our plates had to keep sweeping it a way.

Tracy Galbraith

Arrived to pick up take aways - myself and other customers were ignored for ten minutes by the woman behind the desk. When I finally got my food it was cold - it had been sitting on the counter all that time. The spring rolls had very little filling, and the lemon chicken was all batter and no chicken. Will not be going back.

Lolita Tauro

Food is not that bad . Customer service was ok . Very attractive interiors and is good for large group parties. Reasonable price for dishes.

I Like Food And Games

Decent food. Pretty slow/disjointed service TASTE - average to good standard of food SERVICE - the biggest flaw in the visit. Pretty disorganised even for this type of restaurant. Took a while to be seated (even though we booked). A delay to get the table cleared/wiped. Then another delay to get tea. We ended up cancelling two of our dishes (despite waiting a bit longer as the staff assured us they were already being cooked) because of the delays. WOULD I GO BACK? - probably but would try for a less busy time

Tiffany Shionaka

Have dined twice, certain foods are very oily. Ordered a set menu for 10 people and enjoyed all the varied food. Found it authentic how they had ducks hanging in what must have been the kitchen.

Arin Basu

Decent place, large, spacious eating place, has character. The yum cha is really good here but be early, and expect a big crowd all the time, which is good. The varieties in the yum cha are really a lot, and they use a cart to bring food out to you, very courteous waiting staff, quite extraordinary really how they manage it day after day. The dessert is really really strongly recommended, extraordinary for a mainstream Chinese place. The dinner menu is fabulous with one exception: they do not serve lamb on their dinner (in NZ, why? I do not know). The dinner menu is pricey, and the big screen TV is distracting. Highly recommended.

Dean Martin

We have been there a few times and its always been good. Its a typical yum cha restaurant. We normally book and we are always early and that has never been an issue. We also have been happy to share a table with other customer's when we have not booked as that is the yum cha way unlike European restaurants. If you cant accept yum cha as it is, stay at McDonalds/KFC.

Dylan Steele

we had heard mixed reviews but decided to give it a crack...... worst decision ever.!!! Was a busy night but it took over an hour and a half to get our final dish. Our group of 5 ordered a dish each to share... the first dish came out 30 minutes before the 2nd!!! I had a chat to the table next to us and discovered they were having the same atrocious experience. The food was fine, not great, but the service left much to be desired..... avoid this place like the plague!!!!

Sesilia Chelle

We had a nice dinner before going back home. A friendly waiter served us and fast respons. Ordered roasted duck and roasted pork, both were really delicious. Probably the best chinese restaurant we've ever had in Christchurch.

Nathan Kwang

Honestly this place is nothing more than fancy decor and a flashy screen. Don't be fooled by the atmosphere and decor of this restaurant. Sure the restaurant looks nice but for the price you pay for the food ( I'm talking about the dinner menu), you're better off going to a Chinese spot at the mall. Every dish we had that night was very poorly made and the seafood was most definitely not fresh. The food simply did not justify the price we paid for the food. Service was also very sub par. Strongly do not recommend this place as there are much better places for Chinese food in Christchurch .

Jess Roberts

Worst service I've ever had in a resteraunt. We had a booking for two people, but we're left standing at the counter for 15 minutes waiting before they finally seated us. They then put us at a table for 8 people and then put another couple opposite us. I then looked up and spotted 3x free tables upstairs that seated 2-4 people and asked if we could sit there. The repsonse we got was "we don't have enough staff to clean those tables". We then waited awkwardly at a shared table for our water and menus to arrive for about 15 minutes before we got up and left. This could be understandle if we just turned up and asked for a seat, but we'd had our booking organised well in advance. It seemed that they only cared about cramming as many people as they could into the place, and not so much about keeping their current customers happy. The service as so bad and pushy I'm still in dismay about the ordeal.

Ernie Huang

Have been to madam kwong's multiple times for lunch yum cha. The food is nice, and the price is decent. It is always packs with people so that pull us out of going the. Haven't got a chance to try the dinner menu. We went there once food dinner and got put on to the second floor, where no waiter cares. After waiting for half an hour with no one come over to take our order, we left for good and don't think we will come back again for dinner.

Brad Palmer

As with every time we go to Madam Kwongs, the Yum Cha was excellent! Currently the best available in Christchurch. Just make sure you understand what Yum Cha is before you go here or you might be a bit confused by the experience. Or you could just ask for a table upstairs where you get a normal style menu to choose from. Personally I prefer downstairs where you get the full experience of ordering from the karts that come around.

Cathy9553

Was at Madam Kwong's for lunch with a group. It was quiet when we arrived but the place was soon packed. We mainly had food off the trolley but as the place started filling up we had to fight to get the attention of the staff. The staff wore microphones but they still shouted on top of their voices to the other staff members across the room. Wanted to order desserts but couldn't get the attention of the staff. Was pretty chaotic by the time we finished and had to wait for about 15 minutes to pay the bills - there was just one staff at the counters who was single-handedly managing the customers coming in, answering phones, showing people tables and settling bills. The food was just ok - nothing great. Impressed with the decor especially the chandeliers and the giant screen.

Free Trade Winds

Sheesh, it was busy but no punters are turned away and we all were packed in tighter than two coats of paint. It's a very standard yum cha menu. The foods okay - nothing more. Nothing really stood out. All and all, a bit beige. It's pricer than North and South too.

Carmelle Riley

We had a really bad Yum Cha meal. Terrible service, trainee staff, food mediocre & sugary yukky wontons & spring rolls. After waiting 40mins for fried pork buns that never came- we gave up. North & South Gourmet & Red Bowl are much better.

Judie Zoe Ang

Went to Christchurch recently to visit family and was brought here for Yum Cha - Dim Sum, basically there ain't much flash or big restaurant in Christchurch due to the earthquake couple years ago, I was prepared not to expect much. Upon arriving at Madam Kwong's, I was pretty impressed with the decor of this place, it looks classy with dangling shimmering diamond chandeliers and a huge projector screen. Great restaurant to organized Chinese Wedding Dinners. We were here for Yum Cha, the congee was my favorite, it's smooth texture - yum! The prawn dumplings, siu mai, BBQ pork bun was the usual I always ordered at Yum Cha, they taste good. It's one of those decent looking Chinese restaurant here, it was actually getting pretty packed by 1pm. We went back with a full tummy and doggy bag. Ambience / Decor: 5/5 Service: 3.5/5 Food / Taste: 3.5/5 Overall: 3.5/5

Spoon Kurth

Tried set menu for 2 and extra side of dumplings, service was fine, owner is a very funny lady, enjoyed her description of how the set menu worked. My wife's coke came out warm (above room temperature warm) my beer was good and cold. Food was nice could have been hotter and it was delivered so quickly I'm not sure how they cooked it so fast. Price reasonable and such a huge menu many of the items would be out of taste to a traditional kiwi dinner like the offal section with chicken gizzard and boiled chicken feet. Nice looking restaurant with neat glass lazy Susans downstairs probably best suited to groups of 4 or more buying dishes to share

Luc Chandler

I came to MK for dinner with a friend not expecting anything amazing, due to the fact it was take away and not spending much money. How ever their Fried Noodles and Chicken was amazing. It was hot, fresh, tasty and all over fantastic. I'm going again!

Alison Xie

Very nice dim sim for brunch. It's One of my favorite Chinese restaurants. Crispy duck for dinner is beautiful. Always order it. Chef- made tofu with black bean sauce is lovely too.

Cameron Strange

The setting is alright definitely set out for masses of people and functions. The service was average not very enthusiastic about serving our group and repeatedly reached over us to get finished plates without making an acknowledgement. Food was prompt and was tasty, the dessert was fried ice cream not very nice. We were last to leave and I felt like we were rushed out. Would recommend for cheap dining only not for intimate night out.

Tasha Marama Karakia Brown

Wasn't too fussed about this place, went with a group of 9 for dinner, thought we were having yum char when we booked 3 weeks prior I had asked if they done Yum Char at Night and they said yes we have it on this night which is why I booked for that night....! Having only had yum char a few times both times different I asked if they had trolleys going around with food ? they said yes and you select, but when we arrived at dinner time on the day they said, it was only a menu too select from...Disappointed. We each ordered a different meat dish and 2 vege sides. We got our entrees which were ok, the dumplings were cold but had a nice flavour, then the 2 chicken dishes came out about 10 minutes after was good. we then waited about 20-30 and then the veges we ordered came out. we thought the other meat dishes must be coming out too, but they didn't come for a further 15 minutes. The pork and the fish dishes came out, but by then we had just picked at the veges as we waited, it may not be much but it made the dining experience not as enjoyable as the veges were nice but would of been better sides if there were mains to eat them with. Staff were nice they seemed rushed and the place was packed. Id give it another go, maybe at a yum char time as I didn't enjoy this experience.

Cupy Dee

Great atmosphere and great service. Good place to have the real taste of the authentic Cantonese yum char culture. Taste of food were okay, some of the dim sum were a not warmed up properly, a bit cold at the middle . However the roast pork and duck was lovely.

Amy James

Absolutely amazing! Service is great, food is the best dim sim in Christchurch! We regularly go there. Staff are friendly and fantastic! If you haven't tried, you should! It's become our new favourite place. The owner she very friendly and makes you feel welcome as she remembers you from previous visits.

Brad Sherry

Loved the food, great place for a big group but take our time. Great yum cha lunch quick as they bring the dishes to you to select. Not so good if you have a favourite dish as you might have to wait a bit for it to come round. Well priced

Diane Fairweather

At Madame Kwong's we found the service very rushed. Was disappointed when our last main course arrived with an added bonus of hair in it. Will not be going back here.

Francine Jones

Madam Kwong's has one of the best sweet and sour pork dishes I've ever had. Service can sometimes be slow and can sometimes be good. The manager there does well by talking to customers. Lovely inside with the lights and huge tv is cool too. Prices are good too.

Alice

The service was prompt. Very keen to get rid of dishes.. There was an delay between some of our dishes. The last 2 dishes were not delivered by the time we were finished. So we left but they were very accommodating about it. However the dishes are a good size, but the quality of the chicken from the chicken cashew dish was questionable as it was very pale and had an odd texture.

Tiannaa Harkess

What a fantastic restaurant to dine in, Food was beautiful and very filling. Staff were very friendly and always made sure everything was great. Only fault was that the meal i ordered did not state it was spicy but the staff fixed this for me .What a great experience , I recommend the Half lemon fish (To die for) Definatly be dining here again.

Patricia Talbot

gr8 dim sim. I really liked the pork dumplings with prawn. I believe they were called Sheal My. I also loved the Haaaaa Gow. My favourite though was the Bowl low bow. Pineapple buns. I recommend you go there and order the Charred Sheal Bows also.

Dan

Went there last night for dinner, nice building, clean, open, big TV's and lights. Looks nice. Unfortunately, the service was terrible, disgusting and a bit degrading. Firstly, we walked into the restaurant (party of four) and after taking two steps the attendant 5 metres away behind the counter yelled the we can't have BYO beer, only BYO wine. Fair enough but no need to yell at people making myself feel embarrassed and nearby guests disturbed in their evening. Taking orders was a nightmare. Firstly my friend had to write her order for the waitress because her English was non-existent. Once we finally ordered with the girl, entrees came out in 5 minutes, good timing, good food, but the waitress wanted us to sort the bill as soon as she put the plates on the table! How rude! Can we not eat first? Had to tell her that multiple times before it got through. The bill was then sitting by another friends plate, which the waitress decides she needs for a moment, reaching over his food and almost touching his food as she tried to grip it. The bathrooms need to have the earthquake strengthening out of the way a bit. Will not be going back, maybe for a cheap fried rice takeaway but never again dining.

Huchung

We, group of 11, thoroughly enjoyed my time at this restaurant. The food was delicious and divine. It also was very reasonably priced. The service and the staff were very good and impeccable. I enjoyed having the rugby to watch on the big screen. My only suggestion would be to lay out the bathroom better because you don't have enough room when you are in the cubicle. There is a lot of wasted space in the bathroom also. I would recommend this restaurant for anyone who enjoys Asian cuisine or wants to jump outside the square and try something different :) and we also loved the lights and having the 2 levels of dining.Unfortunately the waitresses came back about 10mins after we had ordered our desserts & said that they were out of 1of the things we had asked for. The desserts also had a big gap between the servings.

Beattie Wallbridge

The building is very impressive, but unfortunately that is the only positive comment I can make. We didn't have reservations but were seated at a shared table with a lovely Taiwanese couple. We were invited to tea right away but no explanation as to ordering. The table was right beside the kitchen doors so most of the yum cha trolleys by passed us. When we had the attention for one to come over, we couldn't see what the dishes were and could not understand most of the service staff's poor English, nor could they understand us. The dishes we did have were tasteless and boring. All looked like the frozen ones you see in the Asian supermarkets. The fried squid, although tender and crisp tasted of stale oil. The chicken feet (husband's favorite) was not at all enjoyable. It was all very disappointing. Why did the owners not spend time to research for a fabulous interesting menu and service instead of the ordinary that every one else has. There was no distinction for seating or paying, just one queue. We will go back to our regular place where at least the service and chicken feet is good .

Robin Harrison

My first visit for lunch and very impressed with the décor, service and food. I've just read some others reviews and I think the restaurant must have responded. It was spotlessly clean, the service was fast and excellent. The Dim Sim selection and quality were good and their pricing most reasonable; so we will be returning regularly.

Andrea Langan

Thoroughly enjoyed our meal, very good service and quick. Duck, pork and delightfully cooked beans were great.Had enough to take home for 3 more meals. Only thing, toilets small number for so many people. Will try out the lunch menu as been told it's even better.

Aimee Donaldson

We decided to go to Madam Kwongs Restaurant for Dinner on a Thursday night. When we arrived we were very impressed with the layout and the overall appearance of Madam Kwong. We were seated and waited for at least 20 minutes until we had to call someone over to order drinks, the waitress shouted at us and said you need to wait!! We were highly unimpressed, when the waitress finally came over we ordered drinks then asked if we could order our entree/mains, she took our order. 20 minutes later 1 entree came out we waited and waited for the other entree to come out but didn't come, but one of our mains roast pork came out cold and chewy, we waited another 15 minutes for our other mains nothing came, I called the waitress over and asked if we could have our other entree/mains she just walked away, and so did we!! We got up asked to talk to Manager who was difficult to understand and left. We will never return to Madam Kwong again. We ended up at chopsticks on the others side of town and had the best service/Chinese.

Jason Rhodes

We stumbled upon this restaurant the other day. Is the nicest looking Chinese restaurant we have seen in Christchurch. Food was good value and quality, only problem was entree soup and main all arrived together, leaving you wondering where to start. Also staff hovered round too much making you feel uncomfortable. If we dine there again will specify we want time to finish each course.

Mike

We have been there 6 times since it opened. First couple of visits were ok but gone down hill since. Slow service, small portions, takes for ever to get your order taken or a drink, glass top tables are filthy dirty. To go to the men's toilets is a mission as a big pipe head high on the way in and toilets dirty. We really want it to be good because lovely place and looks really inviting just needs a massive sort out. We have also tried the Yum Char lunch and as mentioned by other contributors it is very basic and poor quality also.

Takuritsu Ishida

We accidentally learned about Madam Kwong's in Blenheim Road before Xmas last year. Firstly it is not the same Madam Kwan in Kuala Lumpur which serves Malaysian dishes. I was surprised that at Madam Kwong's they served food very smartly in fact we didn't have to wait which we liked the most! The food tasted yummy and we love Dim Sum for lunch, but two dishes they need to improve are: soup dumplings 小籠包 Chinese noodle soup .. They should serve the soup dumplings in a Shumai steam container not in a tiny disposable kit container and the noodle soup tastes rather bland but still as far as I know their Dim Sum and their service is one of better Chinese restaurants which ever I have been among Hong Kong, Bang Kok, Malaysia, Japan and Singapore. I am very happy to go back there with my circle of friends this month! I really like their waiters and waitresses very much just because they are well-trained and they keep an eye on customers all the time and keep pouring hot water into the tea pot. I really like this place indeed.

Jillian Shelton

We enjoyed our meal. The staff are friendly and welcoming and very helpful with the menu. The food is yummy but an indication on the menu of spiciness would be useful. But I suppose we could have asked! There's heaps of parking right outside - a plus in the Riccarton area. We will certainly return and sample some more dishes from the extensive menu. Looking forward to trying dim sum here too.

Nicola

We have been twice in the past fortnight, the first time to scope it out and returned with a larger group. Both time we had lovely food, good service and the same cool concert playing on the big screen. lol. The menu is huge, both physically large and full of such a variety of dishes. Almost to much to chose from, luckily the staff were awesomely helpful, and recommended dishes, described them and hinted at ones not to miss. Downside is not all of the staff knew the menu well in English, which is a shame, but they quickly found another server who knew more English. I am sure we will be back before to long.

Nicole McRae

This is the best BYO I have been to in Christchurch! Madam Kwong is amazing, she came over and talked to our table, even remembered some of us when they went back the next week. The manager was so helpful and so are the rest of the staff. The service and food were exceptional. I cannot wait until we go back again! Christchurch's best kept secret!

Elisa

I went here not long ago with my partner as he did all the glass installation and fit out In the restaurant so it was great to see it all complete. The restaurant looks amazing and I loved everything about it. We were very pleased with the service and meeting the owners was a plus. They were very nice and great to deal with. They made a great impression on us and the food was incredible. I have just made a reservation for my staff Christmas do so I can share this incredible experience with more people to enjoy as much as I did the first time I went. Well done madam kwong.

Jason Soon

Went there on Friday. Service was bad, we been siting there for 40 minutes before they gave us a menu! It took another 1 hour to have our first dish! Price looks not too bad but the portion is quite small. Fitting is quite good though, but Compared to food, service, will definitely not going back.

Ross

First impressions is that this is a well designed and spacious restaurant, and an exciting addition to options for Canterbury people. The huge screen is a plus and gives customers something interesting t look at. However, it was some what disappointing. The food was ok but nothing special. One dish came out only mildly warm, the other was a fairly small size for its price. The yum cha was pretty good but there were only a few options to choose from. As they have only just opened maybe these are teething issues. If it improves I will be back.

Eric

Ate again there on Saturday night,these guys go out of the way to make the evening pleasant.Very attentive staff and fantastic food,very very authentic and I'm sure after the soft openings the little niggles that others have mention will disappear.If you want a Chinese experience I recommend it.

Terence

It had been a while since my friend and I catch up. Heard of this new place, Madam Kwong's restaurant open quite recently. So thought would be good to go to a different place for change. Unfortunately this is one of the worst decision ever. Restaurant is poorly managed. We were seated on the first floor of the restaurant. Waited one and a half hour just to be served with 2 out of 15 dishes that we ordered. There were plenty of food they push around in the trollies that were push around at the ground level. Commented to our waiter a few times why we can't have our meal when there's plenty of food to go around. We end up to leave after having only 2 of our dishes. They even have the dignity to ask to pay for the meal that we have. On the way out we even saw the head chef smoking and talking to his friend. What a disappointment.

Sophie Wen

If you are thinking of coming here for yum char - I would recommend think again. Maybe they are not used to dealing with a large crowd for yum char. There were at best 3 trolleys going around the restaurant so it's a fight for food with very limited selection. There is a la carte available but also took so long that we gave up. So unless you have a lot of patience I would not bother...

Chris

Great menu with plenty of pictures for those not familiar with chinese cusine. A big bright venue with big tables downstairs and 2-6 seaters upstairs. Great decor and professional looking staff. Our 10 course banquet was most delicious. They served our large group of 130 people very efficiently and feedback from the diners was excellent.

Review Madam Kwong's Restaurant - Christchurch