There were 24 of us having the banquet meal. The food was excellent and very generous quantities. The service however was very poor. I had to go and ask staff to come and serve us. They didn't realise we had booked the banquet and were trying to take individual orders which confused a mumber of the group who were elderly. After the meal, I had to go and ask the staff to clear the tables and serve the chinese tea. The tables were half cleared and we had our tea with dirty plates all over the table. We never saw the staff again.
The staff were young college kids who didn't look to be very interested in their job.
Really friendly and helpful staff. If you are a fan of the style of food, which I am, then the dine in food is excellent. The lazy Susan makes sharing food easily. The portions are generous.
Chan's have a long rectangular dining area. On quieter nights you can choose a table away from other diners. This helps to clearly hear conversations at your table.
Chan's in Masterton is a must-visit for those craving delicious Chinese cuisine. The food at Chan's is bursting with authentic flavors and prepared with utmost care. The menu offers a wide variety of dishes, from traditional favorites to unique specialties. The staff is friendly and attentive, ensuring a pleasant dining experience. The restaurant has a cozy atmosphere, perfect for family gatherings or casual meals. If you're in the mood for flavorful Chinese food, Chan's is the place to go!
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